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2 photos
Samsung Gear Fit 2

Samsung Gear Fit 2 Questions & Answers

3.5 from 139 reviews · View Statistics

2 questions from our users

Sparkly

Sparklyasked

Gear Fit 2

It won't charge. Any help?

2 answers
markden
markden

There are too many questions to ask you in return but often it will start charging after you've left it in the cradle for up to 10mins. After this time the lightning bolt will appear and it will start charging. This often happens when you let the battery run down to less than 5% or when the device is brand new.

Mum2Fourkids
Mum2Fourkids

Try opening up the device you have the Gear Fit 2 paired with and unpair the two. Give the phone a moment or two, the try re - pairing them. Afterward if you try to turn on the Gear Fit 2, hopefully it will turn on just fine.

Disappointed

Disappointedasked

Gear Fit 2

Has anyone suceeded obtaining support from the Samsung (VOC) call centre ? They have been utterly useless and actively block resolution of defects.

3 answers
Mike Dunford
Mike Dunford

Voc department was absolutely useless, i explained that my waterproof, water resistant fitness watch, was broken and under warranty, needed replacing, only to be told, it has a different level of moisture damage, and i have to pay for repairs. Not accepting this crap.
Its water resistant so if it has water damage its broke.

Valerie
Valerie

VOC was also useless in my case. My watch also failed due to water damage. When I mentioned that the watch was supposed to be water resistant (as advertised!) they just kept on repeating that the water damage was not due to a factory defect therefore not under warranty and not their problem basically.

Ingolf
Ingolf

water resistant --just google it and find out what it means in the watch business!!! Not even good enough for a shower!!! NOT WATER PROOF

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