Woefully inaccurate, terrible battery
Battery is lucky to get 24 hours between need to recharge. Most activity measurements are terribly inaccurate - heart rate monitor, Concept 2 rowing machine is 50% out (under measure), pedometer is 30% out (under). Latest phone software upgrade means constant notifications when moving 10m away from the phone. Come to the conclusion it is a waste of money and misleading in its out put. Would not consider another Samsung wearable.
Limited in setting different exercises, activities
I have 3 different sports bands at home and this one has key limitations you need to be aware of.
-Battery life is 2.5 days
-Wrist band is tricky at times to latch on, could do with the clasp method
-Battey charging requires a dock rather than plugging straight to USB port
-Bluetooth connectivity is hit and miss, I don't get any notifications at all now with my Oppo or LG
-App is good in parts but lacking in the overall stats and ease like in some apps like the cheaper
VeryFitPro and wristband
-Notifications do not always show possibly because of above points.
Useless - Faulty hardware and/or software
Purchased the Samsung Gear Fit 2 at a good price in the January sales, and was very excited to use. Upon first use, I noticed that the step counter was not increasing, and Heart Rate was also not registering on the watch. I then search Google for potential solutions, only to find this is a widespread problem which has not been acknowledged or addressed by Samsung. Will be returning to store for a full refund.
Needless to say my confidence with Samsung has been damaged, and I'll be sticking to Fitbit for the foreseeable future.
- Gear Fit 2
- Verified purchase
I absolutely love my watch and wear it every day. It has a great battery life. It connects smoothly and easily with my phone notifying me when I get a message call or notification. It is super helpful and handy to keep track of your fitness with the ability to record water and caffeine intake effortlessly. It keeps track of steps calories and active time also notifying you when you have been inactive. Love it!
They dont honour the warranty
Mine has been in for repair twice because it turns itself off. They replaced battery twice. Last time was only 3 weeks ago and it has stopped already. They say they cant fault it and will not replace or refund. I cant trust it to last a day after a full recharge A complete waste of money.
Think before you buy
Seriously, brand new watch and the mother board is wet. So a water resistant watch is not supposed to get wet in the shower? They sent me back my broken watch with no help. I dont know the time, but do know it's time to switch from Samsung!! Never Again!
Great for someone with heart complication
I love my samsung gear! I was lucky to pick mine up very cheap online second hand. I have never wore a watch as they hurt, yet i never take this off! Comfortable and sleek. I have a heart condition and with the continuous heart monitor it has saved me from trying to get doctors to listen. Its also great for monitoring food, weight, water,sleep and caffeine intake. the added features to download such as wrist watch ( my favourite on busting the kids eating snacks) is an added bonus. My only major issue/ complaint would be the battery- for someon...e needing constant record it would be nice if it lasted longer than 12hrs. I also like to note the pointless phone answer option....you can answer the call from the watch- but only answers on the actual phone....why!? A small speaker for driving would be amazing without having to use the bluetooth headset. My favourite feature of all is the messages side. Well done samsung...I'm very happy with mine!
- Gear Fit 2 Pro
- Verified purchase
Best swimming/running sportswatch I've found - at a price that doesn't break the bank
After owning the Samsung Gear Fit2 Pro smartwatch for nearly 3 months and using it regularly for swimming, running and cycling it's hard to pass up at the price (below $200). I specifically like the long, thin format of the screen (rather than the 'round' watches) as it makes it seem less bulky - and the high quality and clarity of the display still allows a lot of info to be displayed.
It reliably counts my swim laps, records lap times, and even records heartrate during the swim - the first waterproof wearable I've found that does this reli...ably (though I haven't tried an Apple Watch because of the price). So far I've had no issues with the waterproofing. I've followed the general guidelines that apply to all waterproof watches I've previously owned - to NOT press the watch buttons when the watch is submerged. Also make sure you have the Fit2 PRO, not the Fit2 (non-pro), which is NOT waterproof. It has in-built GPS so can track your run or ride as well as recording speeds, heartrate, pace, etc without needing to take your phone with you, and also has built-in memory so you can download MP3 music/audio files to the watch and listen to them while exercising, using your bluetooth headphones/earbuds. There are many different customised watch faces you can download from the Samsung store, so you're sure to find one that suits you - though they all pretty much report the same stats. Being a smartwatch, it interfaces with your mobile phone via bluetooth to display SMS/email/facebook/etc alerts. It also has built-in WiFi that you can use to allow the watch to directly access websites (e.g. for weather information). The only drawbacks are that maximum functionality and access to apps is only available if you have an Android phone that has more than 2GB system memory (no not storage memory). I mainly use an iPhone and, while it works ok generally, I have to put up with a somewhat limited level of functionality (not all apps are accessible from the Samsung store when you try to download via an iPhone). Before you ask... no, you can't pair the watch to more than one phone to download the apps through the Android but use it day-to-day with an iPhone. You can only pair it with one phone at a time and, as soon as you pair it, it resets the watch back to defaults - wiping any apps you may have previously downloaded. It also has limited integration with common health apps and relies on the 'Samsung Health' app to facilitate this (doesn't happen directly from the watch).
Worst purchase ever
I bought two. The first is turning off by itself. The other one the battery drains 10 times faster. On top of that one of them lately dropped down from 20cm table and the screen cracked. The replacement guess what (80% of the original price). The last Samsung product for me.
Expensive piece of garbage
My Gear Fit Pro 2, turn off by itself, don't recognize battery charger or won't turn on. It is really frustrating because I have a Samsung phone and I bought the Gear Fit to connect it to my phone and can't use it at all. It was normal for a few months and after the last update started acting funny. When you try to ask Samsung why, you found out that a lot of people are having the same problem and there is NO Solution. They should be taking the Gear out of the market. Very, very disappointing.
Great except waterproofing
Works great even after more than 1.5 years. Perfect at keeping pace. Count steps, calories used, heart rate, exercise. GPS works great. The only issue is its not waterproof. This has been fixed in the next model.
It helps to keep track of water intake, caffeine intake. It also helps track stress levels. The inbuilt timer is very handy. Lots of free watch faces. Battery life is pretty good. I have been using it continuously with only charging it when i am taking shower and getting ready. If i do that everyday, about 30 min or so, then although it doesn't get fully charged, it lasts well beyond 24 hrs and so effectively, i have been using it continuously.
Worth the budget, I like it.
I like it so far,a bit look cheaper than the original band,but is not that bad,I can live with it.
It is not as comfortable as the original band,but I guess/hope I'll get used to it.
In summary excellent product so far . I am very pleased with the purchase and would recommend it to anyone at this point.
Very poor service and quality
I purchased this product from DWI Int, 6 weeks into me having it, it turns faulty, switching itself off and on constantly, the back of the watch getting warm, it stopped tracking my movements.
I contacted the company and the replied in a very intimidating and at times threatening manner saying they will charge a total of $90 in postage plus additional cost to do the repairs on the watch!!!!!
I am totally shocked by this as the watch was only 6 weeks old i am, we are all covered as consumers by manufacturing warranties and customers guarantees.
This company should not be allowed to trade with these policies in place im totally disgusted in them, STAY AWAY!!!!!!!
Waste of $ due to easily unsnapping
I liked it a lot but lost it at work, the clasp to keep it closed on your wrist often unsnaps... A waste of $ and to think I purchased one for a family member and lost mine a month later. It was first list in my vehicle because it easily comes off with the half secured , magnetic band clamp. This time I lost it at work and I'm praying someone is honest and turns it in.
Loved it at the start but not reliable
I loved my Samsung Gear Fit 2 when I received it as a gift, that lasted about six months maybe. I run and the watch stopped tracking the distance which was very frustrating. I did a hard reset and it worked again but that only lasted a month or so before it stopped tracking distance again. The only way I can track distance is to take my phone which kind of defeats the purpose.
The battery life leaves a lot to be desired, I only get a days worth if I exercised, two if I didn't, three on power saving.
The band recently broke with no warning of ...
limited battery life
Battery life is, without a doubt, one of the biggest factors to consider when purchasing a fitness tracker. But limited battery life.
It features the same dual-core Exynos 3250 clocked at 1.6GHz found in the Samsung Gear S2, way up from the custom M4 processor that ran at 160MHz in the Samsung Gear Fit.
FOR:Refined look,Broader compatibility,Impressive value
AGAINST:Barometer issues,Doesn't feature an alarm natively,Limited battery life
- Gear Fit 2 Pro
- Verified purchase
Don't buy. Broke with 2 months. Screen is is so soft. Repair is same ad purchases price.
Don't do it. Screen Cracks so easy not wearable for every day use. Repair is same as new price.
I still can't see display. Tried lots of displays ,I may be 50 but seeing a display is a must.
Zaps you a lot for no reason, so if you don't like been zapped don't buy.
Hopeless with faulty replacements
I received a Samsung Gear Fit 2 Pro as a Christmas present. It worked fine for the first month or so and I really liked the watch. However, the problems then started. Every time I tried to use the workout app, it would start and then stop as soon as I moved my arm. I did a hard reset of the watch multiple times and the issue continued. It was still under warranty so I sent it into Samsung for repair. It was returned with the wrist bands on the wrong way so it then had to be sent back again for its second repair. Within a week of receiving the w...atch back the same problem was still happening and the workout app was not functioning. I then had to send the watch back into Samsung for its third repair. When I got the watch back they stated that they had detected a fault and repaired it. However, the workout app was still not functioning. I spoke to Samsung about a replacement or a refund and they stated that under warranty, the watch needed to have the same problem three times before they would consider providing a replacement. This is because the workout app on a fitness watch was considered a minor fault…..go figure. After this going on for about 7 months, they finally gave in and provided me with a replacement watch, even though I had requested a refund. In disbelief, the new watch had exactly the same fault. I called Samsung and said I’m done with sending the watch in for more repairs and requested a refund. The watch first had to be sent in for assessment before they could make their decision. The assessment was done, fault detected and paper work has finally been sent out to organise a refund. And even after sending in a copy of the receipt with every service they are still requesting multiple documents to demonstrate proof of purchase…. Very disappointed and will never buy another Samsung watch.
I have had 7 gear fit 2 pro's. I keep taking them back for being faulty. It's the only way to make Samsung pay cos they don't care. Most of them count about 9 floors when you have done 28 and the steps are way out. I get out of bed. Walk down stairs make a brew and I've done 1200 steps. Should be about 200 max. Useless. I only had one out of 7 that was accurate and the strap broke so they exchanged it for one that was inaccurate that am taking back as faulty. When Argos send all these watches back to Samsung, maybe they will take note.
Always had suspicion that Gearfit2 pro was not accurate. Today did a 11.7km measured walk. The Gearfit2pro measured 8.9km nearly 3km short. This means step count is inaccurate by 30%. I have been comparing results with an Iphone watch and iit is accurate compared to Samsung, very disappointing. I wish Samsung would fix it but no one wants to help.
Questions & Answers
Hi, i was given a gear fit 2 as a present, The sensors have stopped working and ive tried all the suggested fixes. I have no way of getting a copy of the receipt. Samsung have told me it is still under warranty until the 19th of dec 2019 but wont repair it as i have no proof of purchase. if they know the warranty dates why should it matter, they can check all the info via the serial no, NOT happy........does any one know if i have any consumer rights for this repair please? .................seems this is a common problem with these watches too !!
We understand the importance of getting your Gear Fit 2 up and running, Kers. Hence, we recommend for you to contact the place of purchase to see if they are able to provide you with a proof of purchase so we can further look into this.
I can't as she has no idea where he purchased prior to Christmas. Only knows it was an Australian store. All her receipts have been destroyed
Thanks for letting us know, Kers. Would you be able to reach out via Facebook so we can further look into this? Please ensure to copy and paste your product review in a private message to us.
the band has broken, is it possible to get a replacement
Buy one from EBay but get the one with the clasp and loop not the original as it keeps opening when heavy exercising.
Hi Dianne, we recommend for you to visit us in-store so we can help you out with finding a replacement band for your Gear Fit2.
Locate your nearest centre> https://www.samsung.com/au/support/service-centre/
Hi I have a gear fit 2 pro and the best watch ever. Recently it stopped showing steps and heart rate. The lights on the back no longer light up.
I have looked after the watch and it is not treated roughly as I have a heart condition.
Can you help? Cheers Al Rennie
Hi Al, I recommend taking your device to the nearest service centre so we can take a look at this for you.
Remember, all visits require a booking - you can make yours via the link below:
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