Very disappointing. Colors are really off
I bought this 28" UHD monitor after reading a lot of reviews on how great this monitor was, but was very disappointed. The colors are completely off and after trying various adjustments you cannot get the colors right as it seems the problem is the TN screen. Save your money avoid this monitor at all costs, it will drive you mad like it has driven me mad. Have a look at the difference between my old 24" monitor and the bigger 28" monitor.. Even with the brightness, contrast and sharpness set to 0, you still can't get the monitor to get darker.
Fantastic resolution and colours and very bright white, needs tweaking with controls!
I couldn't get it to resolve more than the 1366x766 of the HP Laptop an Samsung in the Philippines said I would need a new Graphics Card!!
The ID of the Samsung popped up in the Graphics part of WIN 7 Control Panel then went away but later it returned and I told Control Panel to treat the new monitor as the main sole one.
Then I got the full as advertised resolution, and with some Ctrl + in Chrome, some change of fonts in Thumbs+ and like in Excel with a new font size, I could make the text readable, around the Thumbnails, which I regene...d larger to 200x200Thumbnail database, in the Preferences Tab, (all the folders need their Thumbnails remade!), and if I ask Chrome with a right click to show the correct spelling of a typo, which appears in a 8point font whereas the font here in the comments is readable as a result of a Ctrl + to 175% in Chrome.. The full size images look Fantastic! With a tweak of the Gamma of the Monitor to make the Macbeth Colorchecker image match better, and match the iPad which is perfect! Very difficult to read the Windows Explorer text or the text in apps like excel unless you reformat the document with a larger font!
Good product, bad follow up support.
I purchased this monitor to compliment my recently purchased and hand built media machine. I picked the monitor based on a number of factors, one of the highest for my build was aesthetics. The monitor is indeed everything that I expected bar one small problem, the monitor arrived with a dead pixel. This was "bearable" given the wait time for all of my components to arrive but what I didn't appreciate was the next step to rectify the problem, I had to send the monitor back to where I purchased it (online in another state) and await the diagnosi...s which could have taken upwards of 14 business days depending on a number of determining factors. For a brand new and expensive monitor I would have expected a straight swap for a new model not being left for weeks without a monitor. Unfortunately Samsung you will not be receiving my business in any future purchase of brown, whites or any other coloured goods you offer.
- Verified purchase
Excellent product for the price. Quality control on this batch is lacking.
In Australia, this model appears to be limited to Harvey Norman. Overall Harvey Norman were very accommodating in this instance.
After sales support:
I tried both live chat and phone support. Both are relatively accessible and helpful.
A few points about the product:
- Nicely minimalist design.
- The bezel isn't overly thin or thick at just under 20mm. ...
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