Lots of issues.
Buttons hard to press to register selection.
Control panel not intuitive and the user manual hopeless to follow.
No longer heats food after only five months. It appears to work but it fails to heat up anything.
Looks like a lot of people have had problems with this model. Can't wait for Samsung to reply with their standard cut and paste reply of saying that they will pass on the details.....
Purchased in May 2020 at The Good Guys for $195.00.
Unsafe - you can't see your food cooking
Safety concern: When operating it is not possible to see food cooking in the microwave therefore you can't see if something boils over and don't have a chance to take remedial action by stopping the cooking while its underway. You also don't know what you will find when you open the door. (eg spillage/steam) In my view it unsafe particularly for kids and the elderly. I bought the microwave for my elderly dad but will now have to consider purchasing one that lights up inside from a safety point of view.
Purchased in September 2020 at The Good Guys for $199.00.
Questions & Answers
May I ask why this is not sitting flat on my benchtop? There are 3 moulded feet and 1 rubber foot. The left hand front moulded foot is not touching the bench top. It is a stone bench top where previously another microwave stood.
Hey Wendy. Are you able to check and ensure the surface you're resting your microwave on is leveled? Alternatively, please place your microwave on a different surface to ensure that the microwave is leveled.
It is a solid stone benchtop and has been checked with a level. I have tried on different surfaces with the same result.
Are you able to send us a PM via the link below so we can look further into this for you?
|Features||Child Safety Lock and Sensor Cooking||Child Safety Lock and Sensor Cooking|
|Dimensions||297 x 517 x 384 mm||297 x 517 x 384 mm|
|Turntable Diameter||318 mm||318 mm|
|Door Mechanism||Push Release||Push Release|
|Colour / Finish||Black||Neo Stainless Silver|
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