Samsung Series 7 RU7100

I bought our Samsung TV at December 2018, the size is so perfect and match with our living room, we love it all, and recommended to our best friends, so cool!

After only 3 months since purchase vertical and horizontal lines just suddenly appeared on screen. Technician came out and said this is due to a thermal crack (behind the front glass panel) and that a severe blow/knock to the TV would cause this type of damage. Samsung will not honour warranty, as they say damage caused by customer. I live alone and the TV has not been touched or knocked in any way so it is most definitely a fault in the TV. I proceeded to do some internet research and have found many posts from customers who have experienced the exact same problem whilst watching their Samsung TV and they too received the same response from Samsung. I am now stuck with a faulty TV. Be warned, their Warranty is worthless!

Great look and quality finish. Samsung OS is smooth and has all the Apps you need. The remote is a little boring and is not compatible with the smart remote unfortunately but that is probably the only downside. Great sound with a little bass.

Bought at Harvey Norman in Jan 20202 and so far so good, it meets all our requirements and the smart features and apps are easy to use. Netflix button on remote is a good feature

Not the best tv on the market but most certainly not the worst. Nice picture user freindly settings . Very smart remote control with functional buttons . Overall a great user freindly tv

Bought this for my new house best purchase so easy to use switching from tv to internet and Netflix so easy and has multiple usb slots which I always use and the quality is second to none

Picture is very good and colour adjustment excellent. Not bad sound but the only tiresome thing is the program guide that is extremely slow! If they do an upgrade to the guide then I’ll be interested in getting another one!

This looked a descent 4K TV when we first saw it in The Good Guys store. Well you don't really get to explore all the options in store so you naturally believe the sales person, the other online reviews and TV's e-manual.

I have asked this question to the sales person regarding internet connectivity and specifically asked if it connects to 5ghz and he mentioned it does and it should.

However, it doesn't even show the 5ghz network. Plus drops more often on 2.4 ghz network. I kept my TV in my bedroom and I really want it to connect to 5ghz for a faster performance.

On top of these issues, picture quality seems to be average, like your normal HD tv.

I feel like returning this TV unless Samsung offers any solution to this.

My experience with this TV is plainly fantastic. i upgraded from a non-smart tv to this one and my life changed. The resolution is crisp (4K) and the sound has that "bass" on it. In this case, I found using a sound bar no longer necessary.

This TV is in their budget range, however it seems to be overpriced for what you get. The TV remote is cumbersome and old looking.

The screen had a LCD light bleed issue, which after seeing other reviews seems to be common with this model.

Overall, for the price vs value there’s nothing special or feature worthy of this TV that would stop you from getting a much cheaper Kogan TV or something of the sort.

Love this TV. All the features are so easy to use, never had a smart TV before but would never go back. Beautiful colour and sound is excellent. Would recommend this to all my friends as most of them are jealous now anyway!!!

Tv has many apps which make the tv a absolutely perfect tv but one big problem is the network has a mind of its own I constantly have to long press the power button to get the internet to stay connected. Which in return makes the apps you download on the tv useless. Samsung needs to upgrade the network software

This is a good TV, but misses the marks in a few key areas. There are not enough apps in their app store, in my case I watch EPL on Optus Sports app which this TV and the app store do not support. It only has 3 HDMI ports and 2 USB ports. It does not have a 3.5mm headphone jack. It does not support program recording. Overall, it has a great picture, good remote and represents excellent value for money.