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Samsung 458L Bottom Mount SRL457MW / SRL458ELS / SRL453DW Series has been discontinued. See all Samsung Bottom Mount Fridges / Refrigerators.
Samsung 458L Bottom Mount SRL457MW / SRL458ELS / SRL453DW Series
SRL458ELS (Silver), SRL457MW (White), SRL453DWAlexGreater Melbourne (Outer), VIC
- 3 reviews
- 3 likes
- 458L Bottom Mount SRL457MW (White)
- Verified purchase
Loud motor noise and Drawer falls out
After a year we’ve noticed the motor giving off a noise. It is rather audible especially when the rest of the house is so quiet. Another major problem is that the freezer drawer falls off its hinges all the time. It’s not like we’re pulling it out forcefully. Just normal usage and the upper drawer just comes off its rails. Makes it very inconvenient to get things out because you end up having to have one hand to support the drawer in case it drops. It’s been 4 years nows since we bought it. Works well in terms of it being cold and keeping food fresh but just the motor noise and the falling drawer that takes the shine off this product.
Purchased in January 2017 for $910.00.
NaveenSouth East Queensland, QLD
door hinges broken
I will not recommend this fridge to others. I bought this fridge within 5 years fridge and freezer door hinges broken. For repairing the fridge I called Samsung, they informed me I have to fix this myself. Not happy with the outcome.
Purchased in March 2015 at JB Hi-Fi Retail Stores for $1,200.00.
Ian N.South East Queensland, QLD
Was good, until it wasn’t. Samsung don’t care.
Bought new from retailer in 2018. Over past year up to beginning of 2021 there has been a decline of freezer performance. Samsung don’t care. Struggles to maintain even -4degC let alone -15. Never again, abysmal non existent customer service and local repairers won’t touch it.
Purchased in February 2018 at The Good Guys for $949.00.
Find out how Samsung 458L Bottom Mount SRL457MW / SRL458ELS / SRL453DW Series compares to other Bottom Mount Fridges / Refrigerators
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svenMid West, WA
- 458L Bottom Mount SRL458ELS (Silver)
- Verified purchase
SRL458LS Fridge, service call, not a happy costumer
My experience with Samsung service after purchasing the Fridge on 28/12/20 :
I have purchased the SRL 458 LS fridge at Retravision in Geraldton WA on the 28/12
Modest price with just under $1000 (reduced accordingly to seller).
Delivery on 29/12 including installation and further instructions.
We have waited several hours after installation and placed a thermostat in the fridge to monitor the temperature, before we placed any goods in the fridge and freezer.
After ten or so hours the fridge temperate was still hoovering the 9C although we choo...
Read morese 3C on the digital panel. The freezer compartment was set on -19C. We changed the temperature on the panel to 1C which has had only marginal effect on the real temperature inside the fridge. We decided to give it more time and to wait until the next day 30/12. On the following day (morning the temperature was still the same (1C on the panel & 7-9 degree inside)Purchased in December 2020 for $988.00.
KatMetropolitan Adelaide, SA
Don't know why it took so long in purchasing the fridge best value
Since purchasing this fridge as freezer in bottom there is so much room in the freezer the temperature all stay the same and love how the door is either left or right handles and so much more room in the fridge with adjustable legs shelves for bottles a f varies for additions shelf slick
Purchased in March 2020 at Harvey Norman for $1,200.00.
1 comment
KelGreater Melbourne (Inner), VIC
- 2 reviews
- 3 likes
Worst fridge we've owned & so much money down the drain. Broke within 3yrs of buying brand new & Samsung won't help!
Faulty thermostat causing the freezer to turn everything into snow, regardless of the temp setting. The fridge section is no longer working at all, so we lost a weeks worth of fresh food. It's basically just an expensive cupboard now. The fan or gas lines aren't working/burnt out, so nothing we do can fix it and the refrigerator mechanics quoted $980 to fix it but couldn't guarantee it won't happen again in a few months. The fridge thermostat keeps flashing on 7° even though we tried everything to fix it! We e-mailed Samsung, called Samsung and...
Read more they just said we can't be helped as it's been more than 2yrs since purchasing so our warranty is gone. We can't even go back to the store we purchased from as everything is shut in Melbourne due to Covid! We'll never buy another Samsung product again after the way we've been neglected with our faulty fridge/freezer- especially during this pandemic when we needed help most!Purchased in June 2017 at The Good Guys for $1,800.00.
1 comment
KathSamsung
We're very sorry to hear that this was the kind of experience you've had with us, Kel and I would like to follow up on this. Would you be able to forward your enquiry to us with your Samsung reference...
Read more number via the link below as it is our main point of contact? https://www.messenger.com/t/SamsungAustraliaGuitaryGreater Melbourne (Metropolitan), VIC
- 6 reviews
- 14 likes
- 458L Bottom Mount SRL458ELS (Silver)
- Verified purchase
great fridge, does the job
This fridge seems energy efficient, high star rating.
No loud noises, or vibration which is good
Temperature seems great in the compartments
There is a tray that can fold in so you can put tall containers, like drinks or filter jugs, and still have a half shelf instead of removing the shelf altogether
The freezer is fairly small, and the drawers are a bit of a pain when full, they can fall out when you pull them out..
You adjust to different sizes of fridges, we used to have a pair, small pidgeon pair freezer and fridge, so we had a lot more...
Read more space.. We have moved to this smaller fridge and have a lot less frozen food. It seems good because it is very energy efficient, and that savings in cost is worth it.. So we spend less on keeping less food frozen, pretty good all round.Purchased in January 2020 at Harvey Norman for $1,200.00.
1 comment
KathSamsung
Great to hear you are enjoying your Samsung refrigerator! We are always looking for ways to better our products and services. We appreciate sharing your feedback on this product and I will be sure to ...
Read morepass this on to the team. If you have any questions, please don't hesitate to send us a PM via the link below as it is our main point of contact.MiguelachoSydney, NSW
- 2 reviews
Perfect for small family
Very happy with the features and distribution of the fridge. There is space for pretty much everything you might need. My suggestion to the manufacturer:
-The fridge door is slightly loose.
-Vegetable compartment is a little bit tight (I guess this is a matter of personal preference)
Purchased in June 2020 at Appliances Online for $1,104.00.
1 comment
AdaSamsung
We thank you for the feedback you have provided on your Samsung refrigerator, Miguelacho. If you are experiencing any troubles with your refrigerator, please don't hesitate to reach out to us through the link below,
messenger.com/t/SamsungAustralia...
Read more Ada Samsung AUDaiane M.South East Queensland, QLD
- 6 reviews
- 458L Bottom Mount SRL458ELS (Silver)
- Verified purchase
This is the best fridge option you have!
I just love my fridge. It’s been only 2 weeks, but it was my best decision. It keeps the perfect temperature. It’s beautiful and sometimes I even forget it is in my kitchen as it is so silent!
Purchased in May 2020 at Harvey Norman for $989.00.
1 comment
KathSamsung
Great to hear you got your hands on our Samsung refrigerator, Daiane! We really appreciate sharing your feedback on this product with us and I will be sure to share this with the team so we can contin...
Read moreue to improve on our products and services. If you have any enquiries, please feel free to send us a PM via the link below as it is our best point of contact :)Find out how Samsung 458L Bottom Mount SRL457MW / SRL458ELS / SRL453DW Series compares to other Bottom Mount Fridges / Refrigerators
Know better, choose better.
LogicmasterSydney, NSW
- 3 reviews
Problem free!!
I have had this model for a few years and it has always functioned perfectly. It is very quiet and the temperature always remains constant in both the fridge section and the freezer.
Phillip
Purchased in April 2017 at The Good Guys Physical store.
RecoCroydon
- 4 reviews
- 3 likes
- 458L Bottom Mount SRL458ELS (Silver)
- Verified purchase
Very Happy
Stylish and quiet with plenty of space, fantastic features and plenty of space. It goes really well with all of our other Samsung appliances. I am very happy with this fridge.
Purchased in April 2020 at Winning Appliances NSW.
deb_cdjPerth, WA
- 2 reviews
Excellent fridge
Minimalist look, easy to clean and maintain. Easy to use- doors open and close easily for both fridge and freezer sections. Consistent performance over the years with good temperature control. Drawers of the freezer could be improved but does the job if you are aware it could fall off if you aren't careful and pull it out too much. Nevertheless, does its job to keep things cold while offering plenty of storage as well.
Purchased in February 2017 at The Good Guys.
1 comment
KathSamsung
Fantastic to hear you are enjoying your Samsung refrigerator! We really appreciate the time spent to share your perspective on this product and I will be sure to forward this on to the team for you!
Kath
Samsung AU
Lachlan O.South East Queensland, QLD
- 3 reviews
- 458L Bottom Mount SRL458ELS (Silver)
- Verified purchase
Freezer seal broken after 1 week.
Freezer seal broke after 1 week. Found door ajar when home from work and seal hanging off the freezer door. Will not go back into place. Otherwise fridge is average quality.
Purchased in April 2020 at Harvey Norman for $850.00.
1 comment
MickSamsung
I’m really sorry to hear of the experience you've had so far and that we didn't meet your expectations. We’ll be passing your feedback on internally but if you wish to discuss this further, you can co...
Read morentact us via Product reviews private message system but our best point of contact is to send us a PM on Facebook with a copy of this review and some more information. > m.me/SamsungAustraliaNashwa H.Greater Melbourne (Inner), VIC
- 4 reviews
Perfect
Big and perfect for big family good Temperature. Food don’t get smelly and if the fruit is long time inside they stay dry .
Control temperature easy with Buttons on the door.
Purchased in August 2019 at The Good Guys for $3,500.00.
The reviewer stated that an incentive was offered for this review
JeremyAIllawarra, NSW
Very disappointing - water and ice pooling known issue
Put up with an issue of water and ice pooling under crispers for several years. Finally called Samsung as I was sick of emptying and defrosting. They informed that they would send out a service technician to repair the known issue. After calling service technician to organise the repair I was told that they would not repair it as I didn’t have proof of purchase. Despite being the only owner of unit and having had a warranty repair done previously. Couldn’t recommend this product to anyone.
1 comment
KathSamsung
Hi Jeremy. I can see that you have also reached out to us via the private message feature on Product Review, to which I have replied.
If you could check your inbox, it would be greatly appreciated :)...
Read more Kath Samsung AUFind out how Samsung 458L Bottom Mount SRL457MW / SRL458ELS / SRL453DW Series compares to other Bottom Mount Fridges / Refrigerators
Know better, choose better.
Jackhammer Noisy
I bought this fridge based on glowing reviews how quiet it is. I also checked noise level with Samsung and was told 40dB. Far from it... it’s close to 60dB!
This fridge can be heard throughout the whole house, in rooms far away and with doors closed.
Most of the time now I just turn it off, especially early evenings when other noises start to die down.
No help from Samsung or Harvey Norman, they just pass the buck from one to another.
Once they take your money nobody cares! They said it’s a “normal” working noise.
It’s not! Can’t be.... my 20 years old Westinghouse was much much quieter than this modern piece of rubbish.
I was surprised to discover what is considered “normal” working noise!
I bought a jackhammer that looks like fridge!
Purchased in October 2019.
3 comments
KathSamsung
Sorry to hear of the sound issues you are currently experiencing with your Samsung refrigerator. This sounds very odd and I would like to look further into this for you. Would you be able to forward y...
Read moreour enquiry to us via the link below as it is our best point of contact? https://www.messenger.com/t/SamsungAustraliaAnd as expected, another review of the noise proved to be “normal operating noise”.
I use this opportunity to invite “Samsung experts” to spend few days in my house to see how quickly they will change...
KathSamsung
I can see that you have recently reached out to us regarding your Samsung refrigerator. From what you have provided to us, the sound being produced is within normal operation of the unit.
However, I...
Read more will be sure to forward on your experience to the team so we can continue to further improve on our products and services.4 years in needing to replace shelving
I've owned this unit for spot on 4 years. The draws in the freezer now need replacing and the shelving in the fridge door now all need replacing. It was my concern in purchasing the unit that the draws and shelving felt average. I wish i had of followed my initial feelings and picked a unit that freezer draws were wire and door shelving was of a higher quality. By the time I replace all that needs replacing I've paid 1/3 of a new fridge.
Disappointed.
Purchased in October 2015 at The Good Guys for $1,000.00.
1 comment
KathSamsung
Sorry to hear of the disappointment you feel with your Samsung refrigerator and I would like to investigate this further. Would you be able to send us a private message via the link below in further d...
Read moreetail of the shelving? https://cybersvc2.samsungcsportal.com:83/samsungcare/au/index_m?dpFlag=YCarolyn SteeleIllawarra, NSW
- 2 reviews
- 1 like
Disappointed
This fridge looks great - the fridge and freezer are really good at keeping foods as should be BUT - the so called crisper just does not keep fruit and vegetables fresh at all. They are wrinkled and soft after only a few days. Sorry but would not recommend.
Purchased in June 2019.
1 comment
KathSamsung
We appreciate the time spent to give us your perspective on this, Carolyn. Your feedback on your Samsung refrigerator is greatly valued and will be forwarded to the team, so we can continue to further...
Read more improve on our products and services. If you have any enquiries, please don't hesitate to send us a private message!Jessica W.
- 5 reviews
- 458L Bottom Mount SRL458ELS (Silver)
- Verified purchase
Freezer Draw Issues
I began experiencing issues with the freezer draws of my fridge approximately a month after I purchased it. The top draw falls off the hinge every time I open it and I have to physically lift it back on to the hinges to close the fridge. This happens every time I use the draw, very annoying.
Purchased in January 2019 at Harvey Norman for $1,113.00.
1 comment
KathSamsung
This doesn't sound right and I would like to look further into this for you, Jessica. Would you be able to send us a private message via the link below with photos of the hinges attached, so that I ca...
Read moren gain a better understanding? https://www.messenger.com/t/SamsungAustraliaBright sightPerth, WA
- 8 reviews
- 1 like
- 458L Bottom Mount SRL458ELS (Silver)
- Verified purchase
Nice and quiet
This fridge is worth it and a good value for what you pay for. Storage is good and nice. Reliable fridge for me so far and had no issue with it.
Purchased in March 2019 at JB Hi-Fi Retail Stores.
Questions & Answers
Plumbobasked
I have just had a Samsung fridge delivered and changed the doors to other side opening. Now the light doesn’t come on when opening door but if I turn the power off then on it will work when I open door twice then not again till I turn power off then on again.
No answers
Tillyasked
is the silver steel finish magnetic on the front surface (doors)?
No answers
Omar E.asked
I have a Samsung SRL457MW - Bottom Freezer drawer freezes stuck onto bottom panel - really hard to open. Same as Andrew's problem (above).
2 answers
MickSamsung
Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d be more than happy to investigate further into this. You can contact us via Product Reviews private message system but our best point of contact is to send us a PM on Facebook with a copy of this review and some more information.
Mick
Samsung AU
Just got my freezer repaired at my own expense. Since the last posting - I have reached out to Samsung and it was not a pleasant customer experience at all. I had insisted that this is a design fault and my call was apparently been escalated to 2nd level support. Kept missing the callbacks and everytime I would call back I would have to go over the whole process again. Got fed up and initiated my own repairs through an authorized repairer. Turns out the issue is a known issue with the original freezer seal - they have a new seal design. This is is still a manufacturer issue as far as I'm concerned and Samsung did not come to the party.
Details
Category | Bottom Mount Fridges / Refrigerators | Bottom Mount Fridges / Refrigerators | Bottom Mount Fridges / Refrigerators |
---|---|---|---|
Price (RRP) | $1,599.00 | $1,499.00 | $1,099.00 |
Dimensions | 1700 x 700 x 747 mm | 1700 x 700 x 747 mm | 1700 x 700 x 600 mm |
Energy Rating | 4 star(s) | 4 star(s) | 3 star(s) |
Household Size | 4-5 people | 4-5 people | 4-5 people |
Features | Door Alarm, Foldable/Retractable Shelf, Frost Free, Ice Dispenser and Wine Rack | Door Alarm, Foldable/Retractable Shelf, Frost Free, Ice Dispenser and Wine Rack | Display Panel, Door Alarm, Foldable/Retractable Shelf and Ice Dispenser |
Colour / Finish | Silver | White | Snow White |
Handle Type | External | External | Recessed |
Smart Fridge | No | No | No |
Shelf Material | Glass | Glass | Glass |
Number of Shelves | 4 | 4 | 4 |
Number of Fruit & Vegetable Bins | 1 | 1 | 1 |
Weight | 91 kg | 91 kg | 87 kg |
Door Hinge | Right | Right | Right |
Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) |
Capacity | |||
Total Capacity | 458 L | 458 L | 458 L |
Fridge Capacity | 309 L | 309 L | 309 L |
Freezer Capacity | 149 L | 149 L | 149 L |
Manual | Download manual |
- MPN: SRL458ELS
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MickSamsung
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