Samsung SRL457MW / SRL458ELS

Put up with an issue of water and ice pooling under crispers for several years. Finally called Samsung as I was sick of emptying and defrosting. They informed that they would send out a service technician to repair the known issue. After calling service technician to organise the repair I was told that they would not repair it as I didn’t have proof of purchase. Despite being the only owner of unit and having had a warranty repair done previously. Couldn’t recommend this product to anyone.

I bought this fridge based on glowing reviews how quiet it is. I also checked noise level with Samsung and was told 40dB. Far from it... it’s close to 60dB!
This fridge can be heard throughout the whole house, in rooms far away and with doors closed.
Most of the time now I just turn it off, especially early evenings when other noises start to die down.
No help from Samsung or Harvey Norman, they just pass the buck from one to another.
Once they take your money nobody cares! They said it’s a “normal” working noise.
It’s not! Can’t be.... my 20 years old Westinghouse was much much quieter than this modern piece of rubbish.
I was surprised to discover what is considered “normal” working noise!
I bought a jackhammer that looks like fridge!

I've owned this unit for spot on 4 years. The draws in the freezer now need replacing and the shelving in the fridge door now all need replacing. It was my concern in purchasing the unit that the draws and shelving felt average. I wish i had of followed my initial feelings and picked a unit that freezer draws were wire and door shelving was of a higher quality. By the time I replace all that needs replacing I've paid 1/3 of a new fridge.
Disappointed.

This fridge looks great - the fridge and freezer are really good at keeping foods as should be BUT - the so called crisper just does not keep fruit and vegetables fresh at all. They are wrinkled and soft after only a few days. Sorry but would not recommend.

I began experiencing issues with the freezer draws of my fridge approximately a month after I purchased it. The top draw falls off the hinge every time I open it and I have to physically lift it back on to the hinges to close the fridge. This happens every time I use the draw, very annoying.

This fridge is worth it and a good value for what you pay for. Storage is good and nice. Reliable fridge for me so far and had no issue with it.

The fridge is a nice quite one with low power consumption, easy to keep clean. I feel like, the fridge handle is not strong enough. Freezer drawers are a bit fragile.

bought this fridge in 2015, it is till under extended warranty till 2021. after 4 years the door seals have cracks, i contacted the seller and got a reply that this is not covered under warranty, lol
they said it is a tear and wear issue.i was using cheap Simpsons fridge for 15 years and never had any issues, this is a branded fridge and paid extra for extended warranty but what is the benefit?

Just bought this fridge and finding that the freezer drawers are coming off their rails every time I need to get something in or out of them! Contacted retailer who's now arranging service call. Not happy!

This is so good that I bought one for my new house , because the other one was left at the old house and I knew I would miss the features of this fridge. Easy to keep clean, flexible shelving arrangement so you can fit bulky things if you need to. Easy to use ice cube tray. Big shelves in the freezer that fit a lot in them. Very good lighting. Always fresh smelling. Quiet. Couldn’t be happier.

We bought this fridge reading the positive reviews and power efficiency rating. We have been using this fridge for about 2 years and it is going very strong. Very spacious for the size. Easy to adjust the temperature for the fridge and freezer. The compartments are well designed, bottle rack is great for wine/beers. Very quiet too.

Perfect fridge for a medium sized family. Larger freezer space .easy to open and close. Spacious compartments. As freezer is bottom mount you don't need to bend your back when u access the fridge only.

So much room in this fridge. Every time I think it's full I find more space.
The bottom shelf let's you adjust the placement so if you have anything big & tall, you can fit it down the bottom no problem.

Excellent cooling system that goes from - 17 to 23 for freezer and 0-7 on the fridge.
Also includes a vacation mode for when you won't be opening the doors for awhile
Every time I open it in the night, the fantastic led lights remind me of close encounters of the third kind!

Buy this fridge!

I have had fridge about 18 months when I noticed the freezer seal has split! It became really obvious after wiping the seal down. Also drawer in freezer falls off rails when opened to access back of drawer.

An absolute disgrace and that it leaks water into the freezer department
Yes it maintains temp and that’s about all I can say about it
Yes it’s easy to open but once the water freezes in the bottom of the freezer the draw won’t open

I wanted a larger fridge at a good price that was modern and would last. I already own other Samsung products so looked at a fridge. Can't fault it. Looks fabulous and has enough room and storage for our needs. Has smart sense but you can easily change the temperature. The ding noise goes off if left open too long which has saved me a couple of times when my daughter has left it open.

Yes easy to open and close doors open up wide so you can cleaning is easy to do and you can get all the parts out to clean love this fridge so easy to use and keep food in order and keeps things together I have tell all my friends

After having read many reviews and spoken to many work colleagues, we opted for the Samsung bottom mount fridge and are pleased with our purchase. Generally the fridge is quiet and we barely notice it operating. In comparison to other makes we've had (Westinghouse, Electrolux), the Samsung compressor is quieter and is less distracting when reading / watching TV etc..

Functionally the interior design is good - we like the wine rack, moveable shelves, and plenty of space in door for bottles etc.
Easy to use, and looks good aswell.
Happy Customer overall !