After a year we’ve noticed the motor giving off a noise. It is rather audible especially when the rest of the house is so quiet. Another major problem is that the freezer drawer falls off its hinges all the time. It’s not like we’re pulling it out forcefully. Just normal usage and the upper drawer just comes off its rails. Makes it very inconvenient to get things out because you end up having to have one hand to support the drawer in case it drops. It’s been 4 years nows since we bought it. Works well in terms of it being cold and keeping food fresh but just the motor noise and the falling drawer that takes the shine off this product.

I will not recommend this fridge to others. I bought this fridge within 5 years fridge and freezer door hinges broken. For repairing the fridge I called Samsung, they informed me I have to fix this myself. Not happy with the outcome.

Bought new from retailer in 2018. Over past year up to beginning of 2021 there has been a decline of freezer performance. Samsung don’t care. Struggles to maintain even -4degC let alone -15. Never again, abysmal non existent customer service and local repairers won’t touch it.

My experience with Samsung service after purchasing the Fridge on 28/12/20 :
I have purchased the SRL 458 LS fridge at Retravision in Geraldton WA on the 28/12
Modest price with just under $1000 (reduced accordingly to seller).
Delivery on 29/12 including installation and further instructions.
We have waited several hours after installation and placed a thermostat in the fridge to monitor the temperature, before we placed any goods in the fridge and freezer.

After ten or so hours the fridge temperate was still hoovering the 9C although we choo...

Since purchasing this fridge as freezer in bottom there is so much room in the freezer the temperature all stay the same and love how the door is either left or right handles and so much more room in the fridge with adjustable legs shelves for bottles a f varies for additions shelf slick

Faulty thermostat causing the freezer to turn everything into snow, regardless of the temp setting. The fridge section is no longer working at all, so we lost a weeks worth of fresh food. It's basically just an expensive cupboard now. The fan or gas lines aren't working/burnt out, so nothing we do can fix it and the refrigerator mechanics quoted $980 to fix it but couldn't guarantee it won't happen again in a few months. The fridge thermostat keeps flashing on 7° even though we tried everything to fix it! We e-mailed Samsung, called Samsung and...

This fridge seems energy efficient, high star rating.
No loud noises, or vibration which is good
Temperature seems great in the compartments

There is a tray that can fold in so you can put tall containers, like drinks or filter jugs, and still have a half shelf instead of removing the shelf altogether

The freezer is fairly small, and the drawers are a bit of a pain when full, they can fall out when you pull them out..

You adjust to different sizes of fridges, we used to have a pair, small pidgeon pair freezer and fridge, so we had a lot more...

Very happy with the features and distribution of the fridge. There is space for pretty much everything you might need. My suggestion to the manufacturer:

-The fridge door is slightly loose.
-Vegetable compartment is a little bit tight (I guess this is a matter of personal preference)

I just love my fridge. It’s been only 2 weeks, but it was my best decision. It keeps the perfect temperature. It’s beautiful and sometimes I even forget it is in my kitchen as it is so silent!

I have had this model for a few years and it has always functioned perfectly. It is very quiet and the temperature always remains constant in both the fridge section and the freezer.

Phillip

Stylish and quiet with plenty of space, fantastic features and plenty of space. It goes really well with all of our other Samsung appliances. I am very happy with this fridge.

Minimalist look, easy to clean and maintain. Easy to use- doors open and close easily for both fridge and freezer sections. Consistent performance over the years with good temperature control. Drawers of the freezer could be improved but does the job if you are aware it could fall off if you aren't careful and pull it out too much. Nevertheless, does its job to keep things cold while offering plenty of storage as well.

Freezer seal broke after 1 week. Found door ajar when home from work and seal hanging off the freezer door. Will not go back into place. Otherwise fridge is average quality.

Big and perfect for big family good Temperature. Food don’t get smelly and if the fruit is long time inside they stay dry .
Control temperature easy with Buttons on the door.

Put up with an issue of water and ice pooling under crispers for several years. Finally called Samsung as I was sick of emptying and defrosting. They informed that they would send out a service technician to repair the known issue. After calling service technician to organise the repair I was told that they would not repair it as I didn’t have proof of purchase. Despite being the only owner of unit and having had a warranty repair done previously. Couldn’t recommend this product to anyone.

I bought this fridge based on glowing reviews how quiet it is. I also checked noise level with Samsung and was told 40dB. Far from it... it’s close to 60dB!
This fridge can be heard throughout the whole house, in rooms far away and with doors closed.
Most of the time now I just turn it off, especially early evenings when other noises start to die down.
No help from Samsung or Harvey Norman, they just pass the buck from one to another.
Once they take your money nobody cares! They said it’s a “normal” working noise.
It’s not! Can’t be.... my 20 years old Westinghouse was much much quieter than this modern piece of rubbish.
I was surprised to discover what is considered “normal” working noise!
I bought a jackhammer that looks like fridge!

I've owned this unit for spot on 4 years. The draws in the freezer now need replacing and the shelving in the fridge door now all need replacing. It was my concern in purchasing the unit that the draws and shelving felt average. I wish i had of followed my initial feelings and picked a unit that freezer draws were wire and door shelving was of a higher quality. By the time I replace all that needs replacing I've paid 1/3 of a new fridge.
Disappointed.

This fridge looks great - the fridge and freezer are really good at keeping foods as should be BUT - the so called crisper just does not keep fruit and vegetables fresh at all. They are wrinkled and soft after only a few days. Sorry but would not recommend.

I began experiencing issues with the freezer draws of my fridge approximately a month after I purchased it. The top draw falls off the hinge every time I open it and I have to physically lift it back on to the hinges to close the fridge. This happens every time I use the draw, very annoying.

This fridge is worth it and a good value for what you pay for. Storage is good and nice. Reliable fridge for me so far and had no issue with it.