High-resolution picture quality with HDR10+
Smart home assistant compatibility
Quick WiFi and Bluetooth connectivity
Built-in ads on the TV menu
Reviewer Photos & Videos
Poor quality TV
Remote is a disaster.
Software is concentrated on selected apps. Dominated by Amazon and Nettflix which we don't want
We subscribed to Disney but it seems to vanish regularly hard to fix because of dodgy remote
Purchased in October 2020 at Betta Home Living for $895.00.
Fantastic for the price.
Great value for the price of this tv. It has everything you need unless you are a serious gamer. Prcture quality is good and the features are plenty for a lower price range tv.. Not sure why people have issues with the remote. Its modern, compact and easy to use once you get used to it,
Purchased for $1,295.00.
Tv is great Remote is crap
Tv is great. picture quality is excellent, volume is average. Remote is an absolute piece of rubbish. It faulted after 3 months. Finding it very hard to get a replacement or any customer service.. I will never purchase Samsung products again
Purchased in January 2021 at The Good Guys for $1,100.00.
Great Picture & Sound
Super happy with the 50”. Crystal clear picture and impeccable sound. Definitely a great value TV for medium to large sized rooms. HDMI functionality is also awesome and really good quality. Would recommend Samsung to my family and friends.
Hits and Misses
Like everyone else, I agree that the remote is very poorly designed. You can see they were trying to go for something streamlined but have just missed the mark by a long way indeed. The primary reason is that they have tried to integrate voice recognition which doesn't really work.
As for the TV itself, image is fantastic, especially when watching 4K content but the low refresh rate of 60Htz is not good and leads to the usual image jitter at times during the panning shots. Sound quality is more than reasonable without the need of a sound bar ...in my opinion and you have the option in menu to link to any Bluetooth device such as a soundbar if needed. The menu does take a lot of getting used to with many options only being available to the user in certain circumstances which is outright mindlessly idiotic. The Samsung TV streaming service is free but almost worthless as far as content goes and although you can arrange the apps on your drop down menu, this too takes some getting used to. In summery, the TV is well worth the price and I am very happy with it but it just could have been so much better.
Purchased in December 2020 for $979.00.
Ouch! What a terrible remote
Picture magnificent. 5 stars. Instruction book is a small sheet of paper which does not help at all. Everything else on line. The remote is incomprehensible My previous Samsung smart tv had a remote that was perfect. I've bought a third party remote to use on this set which I should not have to, The instructions for connecting headphones are also impossible to understand, The previous set had a dedicated headphone socket marked headphone. What could be easier? Samsung have made a set that is too clever for me.
Purchased in February 2021 at The Good Guys.
Great picture TV but...........
This TV has superb picture quality, almost feels like 3-D. However, had real trouble connecting a Samsung T650 soundbar to it. TV stubbornly refused to recognise this device, kept defaulting to Bluetooth speaker on the audio output list, and wouldn't even recognise HDMI input connected to ARC input/output. In the end I took the Samsung soundbar back to the store and got a refund and bought a Kogan system which works perfectly.
Purchased in February 2021 at JB Hi-Fi Online Store for $895.00.
Many, many problems + Zero Factory Support
Picture Great, Remote Control is worthless. It is almost impossible to use the TV without a remote control. Samsung websites are worthless, and so, apparently is the warranty. Website designed so any actual interaction with Samsung is impossible. What has happened to this once fine company?
Purchased in July 2020 for $900.00.
Picture and Sound great=Remote terrible
Picture great- sound excellent-Remote control Terrible. Have never come across a more confusing remote control when trying to use apps Very frustrating. Key board is hopeless, no facility to scroll back and correct an error
TV turns on and off whenever it likes!
Wow Samsung, a TV so smart thats it turns itself on and off.. Except that it does it in the middle of programs aand the middle of the night. Whenever really! Have read many complaints about this series just turning on and off randomly. Have performed trouble shooting so what's the problem with your technology? If it's WiFi or other signal interruption etc WHY DON'T YOU OTHER BRAND TVS HAVE THIS PROBLEM. Also can't believe the hdmi inputs aren't flush for wall mounting.. Poor design Samsung. Reporting to Dept of Fair Trade and ACCC this week.
Purchased in January 2021 at Harvey Norman for $2,995.00.
In Love With Our New TV
The resolution watching Netflix is very high quality. The smart tv option works well, and has most of the Apps we use to watch different programs such as NetFlix, YouTube and Disney. Highly recommend this TV.
Purchased in January 2021 at The Good Guys for $1,495.00.
TV Crashed after 1 week of purchase, such a bad build and service
I bought this TV on 9th January from Samsung Online store and got delivery last week, TV wont turn on they very next week and keeps restarting showing only Smart TV by Tizen. Tried all possible options connecting to different sockets and connecting XBOX and hard reset by pressing power button and it never turns on.
Called the Samsung service and they say they will send technician to look at it in 3 days and that is also not confirmed.
Such a bad build and service, it was my 2nd time buying a Samsung product and equally disappointed.
Would Never Buy any Samsung Product ever.
Purchased in January 2021 at Samsung Online store for $733.00.
Samsung not supportive when intermittent and irregular faults. Terrible Samsung Customer Care Service.
Update 23/03/2021 - Samsung are the second worst company I have ever dealt with when problems occur, I just have no respect for the company’s customer service anymore. Would not replace my faulty TV and just wanted to keep repairing it, which was not working. Total Tossers!!!
Great TV when it works, but intermittent and irregular faults with interface, WIFI and download speed and latency that creates a functioning lag and causes some apps to not perform as intended.
(It is like trying to do a hill start with your handbrake still on).
Repor...ted to Samsung and they tried to repair it, but intermittent and irregular faults still exist. As unit is six months old and I was happy for an attempt to repair it, which did not work, I asked for a new replacement unit and Samsung Customer Care want to be difficult and do more tests and repairs. I asked again for a replacement unit and to date have received no support from Samsung Customer Care so made contact with the Harvey Norman Store I purchased it from who are trying to help.
Purchased in June 2020.
I used to be a Samsung fan, I’ll never buy anything Samsung again.
I have a Samsung tv that’s 5 years old and it records live tv to a hard drive (this one doesn’t). This one also has Samsung advertising on the home menu that cannot be turned off. Absolute crap, they should be paying me to use this tv due to the forced advertising. I’ll never purchase any Samsung products again based on this abomination of a tv.
Purchased in December 2020 for $1,033.00.
OK for elderly people in brightly lit rooms
The biggest annoying issue is scheduled TV programs. I wish there was a way to turn off that feature for the elderly person who uses it. She thinks the TV has a mind of its own after she accidentally schedules a program. The colors fade slightly when viewing at a wide angle but I expected that. I tried to get the best 43" TV for a well lit room and an elderly person who just wanted a basic TV with good sound. The sound is clear enough for ordinary healthy young people but not great for mid range deaf people or audiologists.
Crystal clear viewing better than our Q60R Samsung
Surprisingly great crystal clear viewing , bought in NZ from Harvey Norman for Mother’s bedroom and viewing is much clearer than the Samsung we recently got (Feb 2020) for lounge which is the now discontinued QLED Q60R . All apps work on this TU8000 , Netflix , tvnz On Demand , Freeview , Apple TV and has Gallery so with iPhone app we can have her wallpaper displayed while off . She is using old remote from Samsung curved tv JU6600 (fantastic tv) , that pixels started dropping off after 5 years (replaced under NZ’s CGA with the disappointing QR...60R) ; as she wouldn’t be able to figure out tizen remote that comes with it . Don’t use many outputs so can’t comment , sound reasonable, (no complaints from Mum so must be ok as being old , her hearing is not what it used to be)..only wish is..that I’d gone bigger next size up as this is 43” . Purchased on Black Friday sales Nov 2020 so have had a month and a few weeks .
Purchased in November 2020 for $799.00.
Very Budget TV
Can't give half stars, really I would give 2.5, Right in the middle. Not good, not bad, very bleh...
* 75" Screen is Big
* HAS PLEX MEDIA APP <- This is a big thing as any PMS owner knows, no need to fire up the power hungry Xbox just for Plex. Yehaw.
* Under $2,000 (Don't pay more than $1,995 as pretty much everywhere has them for $1,995) I paid bout $1,800.
* Pretty thin, aesthetically pleasing...* The tiny remote control is nice and useable... if you like talking at it you can do that with either Bixby or Alexa.... not my thing, pressing buttons is my thing. Some people mention it doesn't have number buttons so you can't quick switch channels, this isn't 100% factual. It doesn't have number buttons that much is true. However if you press the "123" button, oddly enough it brings up a number selection panel for you to quick jump channels by number, so it is doable, just requires 1 maybe 2 extra button presses. I think it's a good trade off for the slimmer remote. The remote is probably better than the TV TBH. * 1080p content seems to be upscaled nicely, as long as you have the "judder reduction" dialled between 3 - 5. Anything over that and you get artefacts and noise during moving scenes.... don't do it.... keep judder reduction 5 or below, and completely off when Gaming (make sure to turn it off in the specific Game mode area as well as the normal picture quality area). YOU ARE WELCOME. * Built in Apple TV+ app and AirPlay2 protocol, it is good to see them throwing in some proprietary protocol love, even though it seems to be at the expense of DTS. --Cons-- * Not Android TV so you have no choice of apps, only what is available for their Tizen OS. * If you mount it on the wall you will loose a HDMI port and have only 2/3, and I believe the Digital Optical out also becomes obstructed by the wall. Consider this if you want to wall mount. * A backwards step from last years RU8000 according to every rating site ever. * Advertised as a Freeview Plus TV, does not have the Freeview Plus app anywhere on it so it doesn't actually record TV shows. I searched long and hard, cannot find the Freeview Plus app. TV is updated to latest firmware. * Dirty Screen Effect - Lots of banding and grey shadowing in bright moving scenes. *Sigh* this is still happening... In fact it is probably worse than my 2004 model 720p 32" Samsung, I thought 2020 was going to be the year of fantastic low priced TVs. Clearly not, if anything the panels look dirtier then ever! Very noticeable when playing on my Xbox Series X. * Poorly implemented features like "clearview" which makes the screen dark, the backlight flicker, and makes you feel like you're about to have an epileptic seizure. I think the point is to make you feel so sick it distracts you from the motion blur... because that's about all it does... it doesn't reduce motion blur at all. Dead set "clearview" is unusable, how is it even a feature? it's like turning your TV into a giant strobe light, WTAF!!!! Fortunately this feature is off by default, as I imagine no one would buy the TV if they saw this feature running in the shop, it is seriously that bad. It's literally flickering the back lights at some coma inducing frequency. Try it and beware, you're playing with your life. * Poor viewing angle - If you sit 1 deg to the left or right the screen washes out. Not good for having mates around watching the footy, forget it. Sit directly front and centre or GTFO. (Obvious exaggeration, probably more like 15 deg to be real) * Plays ads and you can't disable them..... first time I've bought an electrical device to have it flash ads at me. You'd rob me in me grave Samsung! I will investigate if I can catch these ads in my pihole DNS server and blackhole them. I'd suggest I could, but I shouldn't have to. * Doesn't transcode DTS Audio, this is really crap as lots of my media files are DTS. I stream files from my Plex Server, DTS files have to be transcoded. My poor Raspberry Pi. * Dark corners - Seems that the backlight doesn't reach into the corners. I think this is a general trend with big panels tho? I could be wrong... that said the unit in the shop didn't look to have dark corners.... hmmm. * Doesn't handle motion well.... slow responding pixels = plenty of motion blur. * Terrible lag on the Digital Optical (TOSLINK) port.... Cannot play xbox games due to the audio lag, luckily I was pleasantly surprised to learn that my surround sound has ARC so I have it going through HDMI now just by accidentally switching to the eARC port and it seems..... at least playable. I had no idea my 2013 model receiver had ARC, so I was lucky to find this. But I've not had such bad audio lag through a TV ever as I have through this TV, this is with delay set to 0 on the TV, not possible to set delay any lower so big fail. I will probably get a HDMI audio splitter and go straight from the xbox to the receiver and bypass this heap of junk TV audio transcoding. FWIW I have managed to get some kind of ok sound by setting the Xbox to Dolby Digital via Bitstream and I had to faff about to get this setting to actually take in the Samsung TV. Seems flaky at best. Sometimes playing 2 channel audio, others 5.1, and the source is all 5.1 xbox games so no excuse for it to be playing 2.0 audio and then I have to go in the settings and faff about to get it to work properly at 5.1 again. FFS Samsung, how about just passing through the DD and DTS audio? I don't care if you don't want to transcode DTS... in fact i'd prefer if your TV didn't do any transcoding at all and just passed it through to my receiver. * Cant disable the auto dimming feature, which means some dark scenes go stupidly dark. It's 2020 and Samsung are forcing this on their TVs? At least back in 2004 this feature was turn offable. --My specific unit-- Is in the process of being replaced by Samsung because it has a dead pixel on arrival, and strange light banding streaks around the edges. --Final Thoughts-- If you taper your expectations I guess it's ok. If you just want a big netflix and chill screen, it's alright, it has plenty enough "bells and whistles" without going the whole hog Android TV. Probably not really worth the asking price, I value it more around $1,400 for the 75", as it is a pretty ordinary budget TV, in fact it wouldn't shock me to learn it's just a rebranded Soniq, that's how ordinary it is. I used to think of Samsung as a quality brand. After buying this TV I have come to realise that low rung Samsung is comparable to say Soniq or ALDI brands, but at a higher price. Bring back DTS you tightwads. Will not buy another Samsung as a result of this poor experience. Also they ran a campaign earlier in the year encouraging people to leave reviews for a chance to win gear. And so now finder.com.au can give them the "most reviewed TV under $2000 award". The reviews are not organic, but at least they do mention in the reviews that the reviewer was offered an incentive to review so it's not all bad. But learn from these marketing tactics, you can buy an award from finder.com.au just by offering people incentives to review your product. It means you should take anything seen on finder.com.au with a large grain of NaCl. But that's why you're here on productreview instead right. hopefully my honest review is useful for you.
Purchased in November 2020 at JB Hi-Fi for $1,830.00.
6 months old and unstable picture and pixle lines already. Given upon brand 2nd gone under warranty.
Pixels going again only 6 - 7 months old if that. Will be the 2nd that has gone under warranty. Giving up on brand. Good price but maybe it is a case of what you get for your $.
Purchased in April 2020.
TV full of ads you cant switch off! Bluetooth visibility cant be switched off which IMO is a major security and privacy breach. TV browser is next to useless. No other browsers in app store to choose from. HDMIarc does not work. The list goes on. Awaiting correspondance from ACCC before i return the TV and get my money back from these scumbags
Purchased at JB Hi-Fi Retail Stores for $1,500.00.
Absolutely the best TV I have ever owned
The operating system is excellent
Features are great i would have liked the to be able to select my own apps
Wireless and Bluetooth are excellent
There are enough ports great access
Purchased in October 2020 at JB Hi-Fi Retail Stores for $798.00.
Questions & Answers
Our current TV is Samsung. Our mobiles are Samsung. This new TV is looking to be a huge mistake - and Samsung Support must be the worse I have every come across!!! I knew more than the person at the end of the telephone which is amazing.
So, issue is we cannot record to external hard drive - there is no menu option at all. Support could not tell me anything.
And the remote is a backward step. The TV will be going back...
weve just purchased this tv and are having a real issue with finding freeview on it . it has freeview on demand but no freeview app. whats going on? Wendy
Hi Wendy, whilst I'm no tech expert, if you press the Home button on your remote and scroll across to Source, you should see Samsung TV............Freeview should be available. Better still, go to the Apps icon and put all the channels you want to watch on your Home page at he bottom of the screen. Much easier and quicker. that seems to work well and have had no trouble with that. good luck.
When choosing which TV to use to watch the best quality videos or game on, Samsung’s smart TV comes as a solid choice in a variety of sizes including 43, 50, 55, 65, 75 and 85 inches.
- Smart connectivity allows you to easily navigate different devices and apps such as Netflix, Amazon Prime, Disney+, Apple TV and more.
- Freeview Plus lets you watch free-to-air and catch-up TV shows, set reminders for your favourite programs and receive recommendations all in one handy place.
- Samsung’s One Remote Control gives you quick access to compatible devices such as Netflix, YouTube, Xbox or a Soundbar with Smart Hub.
- In ambient mode, your TV will turn into a beautiful photo wall or display when you're not watching it.
- High dynamic range (HDR) delivers dynamic tone mapping of HDR10+ for accurate colour, detail and contrast in bright and dark scenes, creating a stunning all-round picture.
- Smart home assistant compatibility with Bixby, Alexa, and Google Assistant lets you play your favourite content, get answers, and even control your TV and other connected devices around your home with your voice.
- Samsung's Game Mode helps deliver smooth images and fast motion, reducing lag so you can immerse yourself in the action.
Here's what reviewers thought:
This TV features high-quality resolution and reviewers have noted that its app navigation and Bluetooth features seem to work easily and without much faff.
Some reviewers have noted that they have seen Samsung advertising on the home menu which cannot be disabled and apps that cannot be deleted.
|Category||4K Ultra HD TVs||4K Ultra HD TVs||4K Ultra HD TVs||4K Ultra HD TVs|
|Type of TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV||HDR Compatible and Smart TV|
|Energy Rating||5 star(s)||5 star(s)||5 star(s)|
|Wireless Options||Bluetooth and Wi-Fi||Bluetooth and Wi-Fi||Bluetooth and Wi-Fi||Bluetooth and Wi-Fi|
|Number of HDMI Ports||3||3||3||3|
|Number of USB Ports||2||2||2||2|
|Weight||37.7 kg||30.4 kg||20.6 kg||13.9 kg|
|Dimensions (without stand)||1045 x 1829.9 x 59.9 mm||958.2 x 1673.2 x 59.9 mm||830.3 x 1449.4 x 59.9 mm||707 x 1231 x 60 mm|
|Dimensions (with stand)||1148.2 x 1829.9 x 392.2 mm||1047.9 x 1673.2 x 341.1 mm||907 x 1449 x 282 mm||783 x 1231 x 250 mm|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Release date||Mar 2020||Mar 2020||Mar 2020||Mar 2020|
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