Samsung TU8000 Crystal UA43TU8000WXXY (43") has been discontinued. See all Samsung 4K Ultra HD TVs.
Samsung not supportive when intermittent and irregular faults. Terrible Samsung Customer Care Service.
Update 23/03/2021 - Samsung are the second worst company I have ever dealt with when problems occur, I just have no respect for the company’s customer service anymore. Would not replace my faulty TV and just wanted to keep repairing it, which was not working. Total Tossers!!!
Great TV when it works, but intermittent and irregular faults with interface, WIFI and download speed and latency that creates a functioning lag and causes some apps to not perform as intended.
(It is like trying to do a hill start with your handbrake still on).
Repor...ted to Samsung and they tried to repair it, but intermittent and irregular faults still exist. As unit is six months old and I was happy for an attempt to repair it, which did not work, I asked for a new replacement unit and Samsung Customer Care want to be difficult and do more tests and repairs. I asked again for a replacement unit and to date have received no support from Samsung Customer Care so made contact with the Harvey Norman Store I purchased it from who are trying to help.
Purchased in June 2020.
Questions & Answers
weve just purchased this tv and are having a real issue with finding freeview on it . it has freeview on demand but no freeview app. whats going on? Wendy
Hi Wendy, whilst I'm no tech expert, if you press the Home button on your remote and scroll across to Source, you should see Samsung TV............Freeview should be available. Better still, go to the Apps icon and put all the channels you want to watch on your Home page at he bottom of the screen. Much easier and quicker. that seems to work well and have had no trouble with that. good luck.
Can you record live TV or use time shift on this TV
Get an answer from our members and Samsung representatives
|Category||4K Ultra HD TVs|
|Type of TV||HDR Compatible and Smart TV|
|Wireless Options||Bluetooth and Wi-Fi|
|Number of HDMI Ports||3|
|Number of USB Ports||2|
|Dimensions (without stand)||559 x 964 x 60 mm|
|Dimensions (with stand)||628 x 964 x 193 mm|
|Manufacturer Warranty||2 year(s)|
|Release date||Mar 2020|
- GTIN13: 8806090320781
- MPN: UA43TU8000 and UA43TU8000WXXY
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