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Samsung WA11M8700GV

Samsung WA11M8700GV Questions & Answers

MPN: WA11M8700GV
3.3 from 9 reviews

8 questions from our users

Winter7

Winter7asked

Anyone else had issues where the cycle takes double or triple the time to complete? Have also had the SPIN cycle filling with water...

3 answers
Samsung
AdaSamsung

Hi Winter, the washing time may increase as it depends on various factors such as the cycle and settings of the wash as well as load amount.

In regard to the spin cycle, if the washer may detect if the unit if out of balance or agitated, a small amount of water may be added. If you find that your washer is filling up with water instead, please send us a message to the link below so we can further look into this.

messenger.com/t/samsungaustralia

Ada
Samsung AU

Winter7
Winter7

I contacted support and a technician came and found that the pump had shorted and the motherboard had been damaged. Both were replaced however the issue does not seem to be resolved. I will of course be contacting the live chat for support yet again.

Samsung
AdaSamsung

Thanks for keeping us updated, Winter. Please feel free to reach out to either our Live Chat, Social Media or Customer Care on 1300 362 603 so we can further assist you with this.

Live Chat
https://www.samsung.com/au/

Samsung AU Facebook
messenger.com/t/samsungaustralia

Ada
Samsung AU

LINDA

LINDAasked

Do I need to leave the rat tray underneath?

1 answer
Samsung
AdaSamsung

Hi Linda, we are unsure of the item you are referring to. Would you be able to send us a private message via the link below so we can gather some further information?

https://www.messenger.com/t/SamsungAustralia

Jo
Samsung AU

LINDA

LINDAasked

Can you take the basket out all together?

3 answers
Hope
Hope

No you can't remove the washing tray.

Samsung
KathSamsung

Hi Linda. If you are referring to the tub, unfortunately you are unable to remove this.

Kath
Samsung AU

LINDA
LINDA

BUGGER

Aimee G.

Aimee G.asked

What's the shortest wash cycle for small amounts of delicates?

1 answer
Hope
Hope

6 minutes is the shortest

Belinda Demeo

Belinda Demeoasked

Are you able to able to add more water to the load if you feel the need or do you have to accept the automatic fill. Thankyou.

2 answers
Hope
Hope

You can add more water wirh a press of a button in one condition if it hasn't reached maximum water level.

Samsung
AdaSamsung

Hi Belinda, you are able to to press the 'Water Level' button to to change the water level manually. We have provided a link below if you would like further information.

User Manual (page 29) >https://www.samsung.com/au/support/model/WA11M8700GV/SA/

Jo
Samsung AU

Marco

Marcoasked

How well does it handle lint?

2 answers
MISIEK
MISIEK

Amazingly and I'm not exaggerating. It has two lint filters on both sides of the tub and its easy to take out and clean.

NightLily
NightLily

It handles floating lint well but will leave sand and all the other debis at the bottom of the machine. This coats everything touching the bottom and you will find you need to rewash loads.

Kallen

Kallenasked

Can you open the lid mid wash? (to throw in those couple of socks you find 2mins after putting the load on?) And can you use powder or is it liquid only?

2 answers
Donna Woods
Donna Woods

Unfortunately no - which is very annoying

NightLily
NightLily

Yes you can. You need to pause the cycle. The machine will come to a stop and then the safety lock will be released. You may then open the lid. Once you close the lid you can unpause the cycle and it will continue to wash.

Gina B

Gina Basked

Approximately how long is the total load time for an average coloured load?

1 answer
MISIEK
MISIEK

It's pretty good. Depending on the wash type, the quickest load time is 20 minutes but a usual full load is 55 minutes.

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