- Verified purchase
Don't waste your time
Long story short, it has broken down 3 times in the space of 11 months and Samsung refuses to replace it.
I have a family of 5 which is why I bought this machine. I needed the convenience of having a big load capacity. It occasionally stops mid-cycle with an error message, and we have to revert to rinse and spin to finish off the wash, meaning it didn't go through the full cycle.
Purchased in July 2019
December 2019 the water wouldn't drain. It happened right before Christmas before our relatives arrived.
April 2020 it reads another error ...
Great Front Loader, no need for little Top Loader
Bought the washing machine over 2 years ago and the front loader is fantastic. It washes clean and can do anything . Chuck in a king sized doona and it washes it well. The machine looks great and it always gets comments as to how futuristic it looks. Being able to wash a large load means we save on washing powder but it is just so efficient.
The little 2.5 kg top loader is a different story. We hardly use it and it just sits there as storage for unwashed clothes. It doesn't wash items as clean as the front loader and uses up alot of water for...a small amount of clothing. You can't even do a warm wash on the top. I just use the front loader to do a short quick cycle for any few items that I need to wash separately. If I could buy it again I would just buy a Samsung front loader and give the Flexwash a skip.
Nothing it cant wash. No load too big or small.
This machine is for people who wash a lot, and a never want to visit a laundromat. I call it “The Beast”.
This washer has s 2.5 kg ( cold wash only) top load AND 16 kg frontload hot/cold washer capacity. Perfect for those tiny washes of delicates/ gym gear, the need asap items, AND the monster blanket, king size sheet sets, or never ending loads of towels.
Our kids train in the ocean and pool multiple times a day, do run training and their clothes are often pretty sweaty which when combined with the fact they are teenagers, means we need a ...
Door seal broke after 5 machine.
Door seal broke after 5 months and samsung will not fix it as they say it's an accessory part.
I don't know how it's an accessory as you can't use the machine with out it. I would never buy another samsung product because there warranty isn't worth the paper it's written on.
- Verified purchase
Samsung FlexWash Dual Load Washer 18.5KG
Fabulous Large Dual washer with top loader 2.5KG which is great for delicates like jumpers or one off colours like pink or yellows. The front loader is 16kg and cleans really well. I only need to wash each colour load once a week (darks and whites). It holds 2 king size and 4 queen size flannette sheets with no issue. Better than my Electrolux 9KG top loader I had for 10 years which squealed like a bird (Electrolux said that was normal) and clothes full of fluff or detergent stained. Samsung excels in performance and is so silent. It is also quick for a front loader.
Questions & Answers
Where is this machine made?
Hey there, you can find the manufacturing information on your u nit’s compliance plate along with the model and serial number.
You can follow the link below for information on how to locate your compliance plate.
- GTIN13: 8801643026677
- MPN: WV16M9945KV
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