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Samsung AddWash WW85K5410WW (8.5 kg, White) has been discontinued. See all Samsung Front Loading Washing Machines.
LouGreater Melbourne (Outer), VIC
Smoke coming out
when first purchased within 6 months it started leaking during cycle got it fix which was annoying. within a year smoke was coming out when spinning and the smell.
Ran them they only offered repairs which I disagree as I believe the product is defect and not safe at all. They didnt care.
Purchased in January 2017 at The Good Guys for A$949.00.
1 comment
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DianaMelbourne
- 3 reviews
- 4 likes
- AddWash WW85K5410WW (8.5 kg, White)
- Verified purchase
So broken and can’t be fixed
It keeps shortening out my power since it was new. Repair man has come twice and can’t fix it, and now I have to wait for Samsung to make a decision! Crazy. It also leaves half my clothes dry at the end of a load (ie isn’t washing properly).
I just want a refund but it’s now been more than 3 weeks since I reported it as faulty and I still have to wait!
1 comment
Samsung AUSamsung
We are very sorry to hear this issue hasn't been resolved for you, Diana. We have sent you a PM requesting for more info, would you be able to send that through so we can assist you?
Jazz
Samsung Australia
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ShaunaSydney
- 6 reviews
- 3 likes
Washing machine
This machine I only bought 6 months ago.
It started giving trouble from day 1.
There was something leaking through one of the pipe.
I spent lot of time to contact the dealer and they sent a handyman to fix it.
Later I noted while it's working it would stop when laundry is almost about to be done and then I have to restart it.
Never buy Samsung.
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Find out how Samsung AddWash WW85K5410WW (8.5 kg, White) compares to other Front Loading Washing Machines
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Very UnhappyPerth
- AddWash WW85K5410WW (8.5 kg, White)
- Verified purchase
Door Seal Faulty DONT BUY !!!!!!!!
After 3 months the door seal tears while opening the door. Samsung refused to replace saying user error. No definitely a design flaw, as the service man showed me 3 exact machines with the same problem in only 2 weeks. I will be taking this issue further. Don't make my mistake. Don't buy this machine !!!!!!!!!!
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Disaster
Disaster
Bought it two weeks ago.
It takes 10 to 20 min to get it going. Constantly flashing "dc" every time you press start button.
It managed to do some washing by starting it on EMPTY then PAUSE and load it through the AddDoor.
I guess that must be the real purpose for having the AddDoor.
What and pleasant experience. So disappointed.
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DavoTownsville
- 2 reviews
- 5 likes
Good Product until it broke down
I was very happy the washer until, it broke down. It was only 3 months old. Issue is with the door not locking properly. These things happen and luckily it was still under warranty but I have found the service to be poor. After initially being told parts would be shipped and available 2-4 business days after initial call I am still waiting 8 business days(12 actual days) to hear back. I would never buy another samsung product as a result.
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Questions & Answers
Stevceasked
I just purchased this machine from Costco. I am currently doing my first wash. Initially on the cotton cycle it had 1:09 but than when I started it, the time went up to 2:40. I have 7 towles inside. How do I reduce the cycle time to around the hour mark. Two hours and 40 minute sis just way to long.
anonomyousasked
does it have a right hand door hinge
1 answer
MickSamsung
Hey there, this model machine has the hinge on the left side!
Mick
Samsung AU
InformedShopperasked
Does it have both a cold and hot water inlet? Or does it only allow for self-heating the cold water? We have solar heated water, so want a machine that has a hot water inlet.
2 answers
cold water only, heats itself. Hot and Cold is more common on a top loader then a front loader.
I have solar hot water too. wasted
Attach the hose to the hot water tap instead? If the water enters the machine warm, it won't be heated further... but of course all washing will be done on hot cycle. As our cold tap is rainwater and gravity fed, we have to do this - too low pressure for the front loader otherwise. We are able to adjust our (instant gas) hot water to 37C for the laundry and this has so far been fine. The lowest wash cycle on the machine is 30C and I most often use a pre-set cycle that heats water to 40C.
Details
Category | Front Loading Washing Machines |
---|---|
Price (RRP) | A$1,299.00 |
Capacity | 8.5 kg |
Household Size | 3-4 people |
Features | Door/Lid Lock (Child-proof) and Reload/Add Wash |
Energy Rating | 4 star(s) |
Water Rating | 4.5 star(s) |
Colour / Finish | White |
Dimensions | 850 x 600 x 690 mm |
Motor Type | |
Max Spin Speed | 1,400 rpm |
Weight | 71 kg |
Stackable | Yes |
Manufacturer Warranty | 2 year(s) |
- MPN: 36273777
- GTIN13: 8806088203577
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Samsung AUSamsung
Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d be more than happy to investigate further into this – Our best point of contact is to send us a PM o... Read more
n Facebook with a copy of this review and some more information. > m.me/SamsungAustralia