i often buy Dvd from sanity ingle farm
Sanity at ingle farm are really good, helpful staff, who go out of way to find products for you, friendly and provide suggestions and willing to order things in, always have a great selection to choose from
If you want second hand dirty discs, buy in-store. I always ask to see the discs first. The attendants are careless in handling discs and when you request to see the discs first they cannot understand why. You'd think that would stop them mishandling, but on my last visit, the lady picked up the discs on the surface and there were dirty big fingerprints on the disc, so I told her if she doesn't have another copy, she can keep it. I bought quite a few other discs last time I visited and took a gamble on a 3 movie set with one already heavily fin...gerprinted disc. Got home and the CD cleaner could not remove the finger marks (they were embedded) and to top it off, the dvd jumped in the player. Fortunately, It was cheap and it was the least important movie in the set. If you buy from Sanity in store, you are basically buying second hand, so definitely not the place to shop for gifts or full priced items.
Good service Sanity
The Sanity store in Armidale NSW is brilliant. wonderful service and incredible low prices compared to other outlets, on line or physical. I was amazed how much money l saved. thank you Sanity.
Was a pleasant visit
The girl who served me at the sanity in the Elizabeth, SA shopping centre was super friendly and helpful. Every CD I asked about she was able to give me information on above and beyond what I was expecting.
Staff are helpful and friendly.
In the last 5yrs alone I have spent
$1000s on DVDs etc. Approx 3yrs ago I joined the Sanity club. The 1st couple of yrs I regularly received vouchers for $10-$40 off, depending on how much I had spent. This year they stopped sending me the vouchers, despite me buying just as many DVDs, blurays & CDs as the previous year. I spoke with the manager about this & received a lame reply about "timing when they're sent out". I'm not that computer savvy, so the salesperson puts my purchases on the computer for reward points. I'm starting to wonder if ...
The staff at all Sanity stores I have visited are friendly, helpful and very efficient at what they do. Good training and knowledge goes a long way. They put up with a lot from very abusive and intimidating customers that have no right to take there bad day out on the staff. The staff smile and bend over backwards to help these apparent adults whos behavior is appalling at times. Merry Christmas to you all at Sanity Australia wide.
Always good customer service!
Customer Service to praise is a rare thing these days. So it is always pleasing that the staff in our local Sanity are pleasant, friendly and so customer focused. Nothing is too difficult for them. They are well trained and even when the customer is being difficult, they hold composure.
Ordering is never a problem, any delays I have been notified about (which is rare) and I have received text messages when my items have arrived for pick up.
Cannot fault Sanity.
Definitely couldn’t go without!
A visit to our local store cannot be faulted. The staff are very helpful, there knowledge on what you need is brilliant. You Have piece of mind knowing your needs a met.
The downfall would be the shop size. It is a little smaller then other outlets but that doesn’t stop the variety.
It’s a very clean and welcoming atmosphere.
They always inform you of what coming out and the latest music goss.
- Physical store
- Verified customer
I Ordered and paid $29.99 for 'Aquaman DVD' for my disabled Son 11/3/2019 at Mudgee Sanity Store NSW.. The estimated time for delivery was 4-6weeks for my order .. I'm very angry that the Sanity Store Mudgee has closed down. They didn't contact me to return my money.. Wonder how many other people have had the same treatment .. Maybe ACA would like to be contacted..
This store is fabulous
Sanity is a store where you can view a wide range of music and movies and if it is not there they will try to get it in for you or you can pre order if it is a product that does not seem to be available. The customer service of this store is excellent the staff are friendly and helpful. If you just dont know what you want then you can get a gift card to use in the future.
Dragon ball z season 1 blu ray
It been one month since i went to the store to have a blu ray replacement they sent for a replacement yet still no phone call about my replacement blu ray.
sanity is such a good store!
so, today i went to sanity n this girl was super nice n really helpful thanks ebony for you help
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