??!
1 photo
Sanity Physical store

Sanity Physical store

3.9 from 7 reviews

See the Best Music / DVD Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
5
4 star
0
3 star
0
2 star
0
1 star
2

Yvonne P.

Yvonne P.Perth, WA

Excellent Service

published

The staff at all Sanity stores I have visited are friendly, helpful and very efficient at what they do. Good training and knowledge goes a long way. They put up with a lot from very abusive and intimidating customers that have no right to take there bad day out on the staff. The staff smile and bend over backwards to help these apparent adults whos behavior is appalling at times. Merry Christmas to you all at Sanity Australia wide.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationWarnbro, kwinana, Rockingham WA
See all answers

Ice Maiden

Ice Maiden

  • 6 reviews
  • 1 like

Always good customer service!

published

Customer Service to praise is a rare thing these days. So it is always pleasing that the staff in our local Sanity are pleasant, friendly and so customer focused. Nothing is too difficult for them. They are well trained and even when the customer is being difficult, they hold composure.
Ordering is never a problem, any delays I have been notified about (which is rare) and I have received text messages when my items have arrived for pick up.
Cannot fault Sanity.

Product Quality
Customer Service
Return Claim MadeNo
Angelina

AngelinaPilbara, WA

  • 2 reviews
  • 1 like

Definitely couldn’t go without!

published

A visit to our local store cannot be faulted. The staff are very helpful, there knowledge on what you need is brilliant. You Have piece of mind knowing your needs a met.
The downfall would be the shop size. It is a little smaller then other outlets but that doesn’t stop the variety.
It’s a very clean and welcoming atmosphere.
They always inform you of what coming out and the latest music goss.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSouth hedland sanity
See all answers
Gayle

GayleCentral West, NSW

  • Verified customer

Complaint

published

I Ordered and paid $29.99 for 'Aquaman DVD' for my disabled Son 11/3/2019 at Mudgee Sanity Store NSW.. The estimated time for delivery was 4-6weeks for my order .. I'm very angry that the Sanity Store Mudgee has closed down. They didn't contact me to return my money.. Wonder how many other people have had the same treatment .. Maybe ACA would like to be contacted..

Return Claim MadeNo
Store LocationMudgee NSW

Caralyn H

Caralyn HEyre Peninsula, SA

  • 8 reviews

This store is fabulous

published

Sanity is a store where you can view a wide range of music and movies and if it is not there they will try to get it in for you or you can pre order if it is a product that does not seem to be available. The customer service of this store is excellent the staff are friendly and helpful. If you just dont know what you want then you can get a gift card to use in the future.

Return Claim MadeNo

Simmsy

SimmsySouth East Queensland, QLD

  • 5 reviews
  • 1 like

Dragon ball z season 1 blu ray

published

It been one month since i went to the store to have a blu ray replacement they sent for a replacement yet still no phone call about my replacement blu ray.

Product Quality
Return Claim MadeNo

kira

kiragriffith nsw Australia

sanity is such a good store!

published

so, today i went to sanity n this girl was super nice n really helpful thanks ebony for you help


See all Sanity reviews

Questions & Answers

Sorry, there are no questions about Sanity Physical store but you can read 4 questions about Sanity.


Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.