1 photo
Sarah's Flowers
4.3 from 4,051 reviews · View Statistics
See the Best Flowers & Gift Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Sarah’s Flowers

Reviews

  • Product Quality
    1.2 (170)
  • Return Claim MadeYes (14) · No (159)
  • Customer Service
    1.4 (168)
Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Louisa
LouisaIllawarra, NSW

Dishonest

published

Lied and was dishonest when I attempted to cancel my order, after being told of ? Late delivery.
Will never order via this business again

  • Incentivised Review No
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message

Hi Louisa,

I am so sorry to hear you've had a poor experience with us and have located your order. I will have my team contact you ASAP this morning to ensure this matter is corrected for you.

Similar opinion? Write a review on ProductReview.com.au!
JV S
JV SNorth West, QLD

SCAM Florist takes the money doesn't send flowers

published

SCAM florist seems to be nation wide however blames the driver for not delivering!! what a loser company please dont ever think about sending through them!!! WASTE OF TIME

  • Product Quality
  • Customer Service
  • See all answers
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Disappointed

published

I have ordered flowers for Sunday for my parents 40th wedding anniversary, got a text to say the flowers were delivered at 5 pm . They didn’t come till 7 pm tho…. Major disappointment. My parents would have almost missed them. Would not recommend or use again.

  • Product Quality
  • Customer Service
  • Incentivised Review No
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Complete and utter rip off!

published

I ordered an almost $250 bunch of flowers for my niece which was to include balloons, a card, a vase and a big summery bunch of flowers. The bunch looked like something worth $60, not the high price I paid. I would not recommend Sarah's flowers and I would never use their service again.

  • Product Quality
  • Customer Service
  • See all answers
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Jessica
Jessica

Sorry I don’t know my reference number.

Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message

No worries Jessica, If you could please let me know of the name the order is under (your's or the recipients is fine), I can locate your order this way!

Similar opinion? Write a review on ProductReview.com.au!
Flowers & Gift Shops

Find out how Sarah's Flowers compares to other Flowers & Gift Shops

Know better, choose better.

Compare all
  • Verified

Absolutely disgraceful

published

Been suffering from ill health, decided to order some PINK flowers to make myself feel better. The flowers that arrived are not the flowers advertised on website. They weren't pink for starters. They were different flowers to the one shown. They were dehydrated, closed, dying and shabby. I burst into tears on receiving them. $108. I have requested a refund. Have attached photo of how they look on the website to the actual flowers that were delivered. See photo. Yesterday, I spoke to a guy at Sarah's Flowers who told me to send photos of the horrid arrangement and he would get back to me. Never returned the call. Today an email arrives from a Tayla offering me a $30 refund. You have got to be kidding!

  • Thumbnail
  • Product Quality
  • Customer Service
  • Incentivised Review No
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Similar opinion? Write a review on ProductReview.com.au!
DEB REYNOLDS
DEB REYNOLDSSouth East Queensland, QLD

IF I COULD HAVE PICKED A 0 I WOULD

published

Please do not waste your money. My Mum recently passed away and my work wanted to send some flowers. 5 days later they finally arrived after many many phone calls. Sorry, but a bunch from Woolworths would have been better value. 3 roses and two chrysanthemum stems over $100. Disgusting.

  • Thumbnail
  • Product Quality
  • Customer Service
  • See all answers
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
DEB REYNOLDS
DEB REYNOLDS
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message

Hey Deb, thank you for that! We've located the order, and brought the issue to the attention of our Customer Service team. Our sincere apologies for the disappointment!

Similar opinion? Write a review on ProductReview.com.au!
Melissa N.
Melissa N.Hunter Region, NSW
  • 2 reviews

Keep scrolling

published

This company would have to be the "Wish" of florists. When looking at the pictures of the flowers, imagine the bunches half the size and then a bit smaller again and that's what you get. Total rip off for the price. Coles or woolies would be a better option than this. My son ordered a bunch for his grandmothers 70th birthday and to say we were disappointed is an understatement. Never again.

  • Product Quality
  • Incentivised Review No
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Don't Bother

published

Such a shame.

I have used Sarah' s since it was a small local florist. They obviously took the cash and sold out to a corporate. Missed a delivery from an order made a day earlier because they ran late ("not us, our courier"). When I called, I was put through to a Customer Call Centre who could not find my order. Then said the delivery had still not been made, a day later, because they needed to confirm when someone would be there to take the delivery - at a cemetery.

Don't bother - I won't

  • Customer Service
  • Incentivised Review No
  • Store LocationSydney NSW (online)
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Underwhelming

published

The fruit box was sad , looks like a quick trip to the local coles produce dept .. can’t believe what our relatives paid for this $$$$$:-(

  • Thumbnail
  • Product Quality
  • Incentivised Review No
  • See all answers
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Flowers & Gift Shops

Find out how Sarah's Flowers compares to other Flowers & Gift Shops

Know better, choose better.

Compare all
  • Verified

Paid for express delivery, driver claims no one home.

published

Paid for express delivery, $40. Mothers day.

Unfortunately, no one showed up and I was told that no one was home. This is at 8 in the morning, which obviously someone was home. After contacting them, the only offer was to send it the next day, which I accepted.

Upon accepting it, and waiting a day, I was then contacted and told that they are too busy (in the late afternoon). Thus, no delivery again.

We shall see the next day. Express delivery is useless.

  • Product Quality
  • Customer Service
  • See all answers
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Daniel
Daniel

It's already delivered at this point two days later, not much you can do. There's nothing more that can be done to reconcile this as the bad experience has already happened.

Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Mandy V.
Mandy V.Hobart, TAS

Don't deliver flowers to right address.

published

Ordered flowers for my mother for mother's day got sent notification saying delivered rang my mum no she hasn't got any flowers contacted them back sent photo saying here proof of delivery but in photo wasn't my mother's place bad service should of learnt lesson last year when we sent flowers to my mother inlaw and they were half dead never use them again .

  • Product Quality
  • Customer Service
  • Return Claim MadeNo
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Jan
Jan
  • 3 reviews
  • 1 like

22nd wedding anniversary ruined

published

Do not use. They have failed us before and they failed us again.

Thank you for ruining my 22nd wedding anniversary. My husband sent me flowers and I am not sure what else in the package and it never got delivered to me. Future customers, guaranteed delivery dates is a false promise, marketing trick. Flowers ordered 2 days before delivery date and they failed, again and this time it wasn't delivered at all. No apology, nothing from them.

  • Product Quality
  • Customer Service
  • See all answers
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Jan
Jan

I may have deleted it if you send via email. My number 0426567017. Very disappointed with your service. How many ppl get to 22nd wedding anniversary???

Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message

Thank's so much for sending that through Jan - Our team will be in touch shortly.

Similar opinion? Write a review on ProductReview.com.au!
Flowers & Gift Shops

Find out how Sarah's Flowers compares to other Flowers & Gift Shops

Know better, choose better.

Compare all
Bel
Bel
  • 2 reviews
  • 3 likes

wilted cheap quality

published

My friend received wilted old flowers from this business. I cannot believe the state of the flowers. You would find better quality at a supermarket. These flowers cost a lot you should be ashamed selling these flowers to people. It was for an important occasions and was ruined.

  • Product Quality
  • Customer Service
  • See all answers
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Similar opinion? Write a review on ProductReview.com.au!
sid
sid
  • 2 reviews
  • 1 like

Very unprofessional

published

very disappointed ....made and paid ordered with the promise of same day delivery which still hasn't arrived ....what a scam take in as many orders as you can for Easter and don't deliver....customer service is also crap hung up on 4 times...so yes your taking a big risk here ....very very unprofessional.......

  • Incentivised Review No
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Similar opinion? Write a review on ProductReview.com.au!

Terrible Quality

published
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Product Quality
  • Customer Service
  • See all answers
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 10

Questions & Answers

Tim K.
Tim K.asked

Hi
Can I get Flower's delivered to Anna Bay NSW
by 12pm midday on Valentines Day 14th February 2020 ?

1 answer
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Tim K.
Tim K.asked

Can you deliver to Anna Bay NSW Flowers before 12pm midday on 14th February 2020

1 answer
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message
Brigitta S
Brigitta Sasked

Can you collect the flowers,so you can deliver them yourself?

1 answer
Sarah’s Flowers
Sarahs F.Sarah’s FlowersSend a private message

Hi Brigitta, Unfortunately we only offer delivery services. However you could have them delivered to yourself to then give to the recipient.

See all Sarah's Flowers questions

Get an answer from our members and Sarah’s Flowers representatives

Extra Information

Other Flowers & Gift Shops

The Baby Gift Company
Fig & Bloom
A Little Luxury
Gift Packaging & Accessories
Royal Essence
See all Flowers & Gift Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.