I received my sas straightener as a birthday present from a friend after she told me how great it was and it was the best present I could have asked for! Sas straightens my hair with ease and I don't feel like I'm burning my hair. Love that I can adjust the temperature and my hair stays straight for longer compared to my previous expensive brand straightener. Really impressed!
Purchased in January 2021.
Great product love it
Best product I have used and I have very curly hair just love it easy to use and my hair is very smooth very happy with my purchase will be buying one for my sister
Love you SAS!
In love with my SAS straightener! My hubby bought this for me after my old straightener died and I'm truly impressed. So easy to use and heats up so quickly and it does a fantastic job on my hair. I can't speak highly enough for this straightener. Also the hair care range of shampoo and conditioner is great quality and fantastic prices!
Purchased in April 2020 for $139.00.
Worked for a while, but have had 3 break with the same fault.
Purchased my first SAS straightener in 2017 after owning more expensive brands. Purchased based on high number of positive reviews. Product worked well, though I found the temperature gauge being on the outside a little tricky as it was not uncommon for the product to unlock and increase or decrease temperature while using.
Around August 2019 (just over the 2 year warranty), my first SAS straightener started to play up. It would switch on, but the temperature would often not appear and no heat generated. Eventually this happened every time I ...switched the unit on. Tried different power points in our house and family - same issue. Purchased a new straightener in late September 2019 - the new unit worked well for a couple of weeks and then the same issue started to occur. Contacted SAS Support about a replacement - had to follow-up twice to get a response. They were very agreeable to send a replacement unit. The replacement unit never arrived, I had to follow-up again two more times, until I was eventually told they were waiting for new stock. The replacement unit arrived the week before Christmas - same story, worked well for a couple of weeks and then exhibited the same issues while away on holiday. I contacted the SAS Support Team again to ask for a refund (consistent with Australian Consumer Law) as this the third unit I've had with the same issue, which leads me to believe there is a fault with their product. Makes me wonder if this is the reason they are having so many "flash sales" at the moment. Despite sending 4 emails, I have not had any reply from SAS, which is extremely disappointing and frustrating. There are no other forms of contact I can make - they have no telephone number publicly available, the chat box is always offline, and the online forms do not elicit a response. Essentially, they can continue to ignore you. If you are considering purchasing this straightener, I would not at the current time. There seems to be an issue with the product and a significant issue with the customer service.
Purchased for $118.96.
Best straightener ever!!
This is easily the best straightener out not only does it function perfectly you can adjust the temperature to suit your hair.
There customer service was the best I’ve experienced as well I had a complication with my order and they were straight onto it and so helpful 100% recommend!
Purchased in January 2014 at SAS straightener .
The reviewer stated that an incentive was offered for this review
25 months and suddenly stopped working
My wife loves it. Used it for 25 months and now it stopped working. Frustrated because it just out of warranty. Tried to contact sas hair to get it repaired on the last 15 days with no luck. Left multiple msg but none was replied. Great product but expected it to last longer.
Purchased in May 2017 for $129.00.
Fantastic hair straightener. I got it for Xmas 2016 and today it has started to cut out in and out of powe. Thanks goodness I kept my old ghd which is 7 years old and still working. Great straightener but was hoping it would have lasted a little longer
Purchased in November 2016.
By far the best
I am in love with my sas straightener. Being a hair dresser for over 10 years and having used many brands I was so impressed by the performance. I now use this at work and the results are fantastic. I'm glad I found this product after researching online. Highly recommended and great price and exceptional service and delivery.
Purchased in January 2019 for $139.00.
No contact or delivery
Have ordered my straightener last week, paid extra for express shipping and still no delivery. Have tried to contact you by email several times & live chat is always offline. to date still no reply & no delivery. Very disappointed, as I was needing this straightener today, hence why I paid for express shipping. Can someone PLEASE advise where my delivery is.
Purchased in March 2019 at Sas Hairstraightener for $129.00.
Love my sas straightener
What an amazing straightener. Finally something that can tame my curly hair. Heats up quickly and glides through my hair. Great price and quick delivery time. Love supporting fellow aussie companies. Keep up the great work, highly recommended
Purchased in January 2019 for $139.00.
Questions & Answers
the straightners i use make my hair go frizzy because my hair is thick and curly. Does this straightner make your hair frizzy?
Does anyone know how to get this company to respond? I have tried multiple Email methods and there is no phone number or live chat options available (even though they advertise that live chat is available). Not very happy
I believe we have resolved your issue via Email & Facebook :)
Does anyone know how to actually get in touch with the team for a return/refund. I bought the SAS straightener, I'm not happy with it and even though it's been less than 14 days I have attempted to contact them to get my money back and return the product. I'm yet to get a reply and I really don't want to keep this product. Has anyone had luck in contacting the team?
Please contact us at email@example.com
With an easy majority of reviewers awarding the SAS Professional Hair Straightener 5 stars, this straightener is a clear winner. It’s also been a ProductReview.com.au Award Winner for the best hair straightener in 2020 (and four consecutive years, in fact, from 2017-2020.
The SAS Professional Hair Straightener’s plate material is made of ceramic-coated titanium, which is gentle on fine hair and also helps manage frizz in thick hair. The titanium also allows plates to heat up quickly.
What reviewers loved about this hair straightener:
- Heats up quickly and straightens effectively
- Their hair stayed straight for the whole day after straightening
- Doesn’t burn hair, and instead leaves it feeling silky smooth
- It was cheaper than other brands, while remaining top quality
- Customer service is helpful and friendly
- Happy to support an Australian business
|Features||Auto Shut-off and Universal Voltage|
|Plate Type||Dual Floating|
|Plate Material||Ceramic-Coated and Titanium|
|Min Temperature||50 °C|
|Max Temperature||232 °C|
|Colour / Finish||White, Pink, Gold, Dark Purple, or Matt Black|
|Manufacturer Warranty||2 year(s)|
|Release date||Oct 2008|
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