I bought this after my GHD died after 2 years of use (not too happy this happens with the more expensive brands). I've had it for a couple of years now and whilst it is still working, it just does an okay job.
It heats up quickly and gets very hot.
I straighten my hair quickly with this because of its size and shape - you could do a little more hair at a time. It is easy to use and hasn't affected my hair negatively. My hair comes out straight as without a problem.
However, the next day if I tie my hair, it loses the straight shape. This didn...
Meh, not the greatest straightener I have ever used
I purchased a set of these straighteners after reading the reviews here and whilst the display on the unit is good, I have found that it does a poor job of straightening my hair, it's left frizzy, doesn't stay straight and required me to use a very high temperature setting, which has now damaged my hair. The cord gets twisted and tangled up too. I so wanted to love these but don't, perhaps I just got a poor set. I have decided to bin these and have purchased another brand that are doing a much better job.
Purchased in June 2019 for $129.00.
It's very quick to heat up but I don't think the actual temperature matches what the display says it is, it just doesn't feel hot enough. It takes twice as long to straighten my hair than my last straightener took and to be honest it doesn't do a great job. If you're looking for a basic, cheap straightener then this is ok but I definitely wouldn't buy again.
Purchased in June 2020.
25 months and suddenly stopped working
My wife loves it. Used it for 25 months and now it stopped working. Frustrated because it just out of warranty. Tried to contact sas hair to get it repaired on the last 15 days with no luck. Left multiple msg but none was replied. Great product but expected it to last longer.
Purchased in May 2017 for $129.00.
Great straightener but delivery not good
I brought an sas straightener maybe 2 years ago & it stopped working suddenly. I jumped online & ordered a new one & paid for express shipping through couriers please. Still haven't received it & contacted both customer services. Sas handballed to couriers please & I have no idea where my package is. Bit disappointed, wanted it before I left for my holiday & annoyed I bothered to pay extra for the express shipping.
Not satisfied with customer service!
The hair straightener is just ok. Also, I reached out to them to return the straightener within 7 days of purchase. They sent me the address immediately however I have returned the straightener and checked with them but haven't received any reply whether they have received the straightener or processed the refund. There is no phone number to call on, just an email address. I have emailed them 3 times. Hopefully it's done soon!
A reasonable stand in
I received my SAS hair iron within a day of placing an order & am impressed at their prompt service. I was looking for a "fill in" hair iron whilst my normal iron was getting fixed. For the price I think the product is good and I was happy to make the purchase based on such good reviews of the product but having such thick long hair I found the unit struggled to straighten my hair and keep it straight. After an hour of doing my hair it would be quite frizzy again. My hair reaches right down my lower back. I have my normal hair iron back now but al in all I would mainly recommend the product to people with thin/smoother hair.
Not as good as my old ghd
My ghd that I had for 8.5 years was stolen from my hotel room. I saw the good reviews on SAS. I also wanted a new hair dryer as my 15 year old Wahl I thought needed updating so I bought the hair dryer and straightener combo from SAS.
The customer service was fantastic! Very quick to answer questions. Delivery was fast.
I had high hopes based on the reviews and pictures of straight hair but it wasn't as good as my old ghd. The arms are square, my hair pinches (very slightly-doesn't glide through like the ghd) and where I want to hold the strai...
Not the best thing since sliced bread but definitely not the worst
I bought this straightener after reading the reviews here. I was a little skeptical because there were no bad reviews which seems unlikely. Even for a really great product there is usually one or two that can be faulty. But I figured with the 7 days money back policy it was worth trying. I have had it for two days and I wont say I am in love with it but I don't hate it either. I think that perhaps it is a little overpriced. I've had a range of straighteners from $15 Aldi ones, remington, vidal sassoon, silver bullets to GHDs so I've experience...d a range of straighteners. The SAS straightener is light weight and easy to hold. It does heat up in seconds which is good. I found that I had to go over my hair a number of times to get my hair really straight. My hair isn't curly, it just has a slight wave through it and my hair is fairly fine, so I was surprised that I needed to do this on the highest heat setting. I am concerned that it will fry my hair if I continue to use it on this temp over a period of time. There didn't seem to be any pulling or breaking of my hair but my hair was kind of static afterwards. I haven't tried curling my hair with it yet. I'll play with it some more over the next day or two before I decide if I will keep it or not and will update my review.
Questions & Answers
the straightners i use make my hair go frizzy because my hair is thick and curly. Does this straightner make your hair frizzy?
Does anyone know how to get this company to respond? I have tried multiple Email methods and there is no phone number or live chat options available (even though they advertise that live chat is available). Not very happy
I believe we have resolved your issue via Email & Facebook :)
Does anyone know how to actually get in touch with the team for a return/refund. I bought the SAS straightener, I'm not happy with it and even though it's been less than 14 days I have attempted to contact them to get my money back and return the product. I'm yet to get a reply and I really don't want to keep this product. Has anyone had luck in contacting the team?
Please contact us at firstname.lastname@example.org
With an easy majority of reviewers awarding the SAS Professional Hair Straightener 5 stars, this straightener is a clear winner. It’s also been a ProductReview.com.au Award Winner for the best hair straightener in 2020 (and four consecutive years, in fact, from 2017-2020.
The SAS Professional Hair Straightener’s plate material is made of ceramic-coated titanium, which is gentle on fine hair and also helps manage frizz in thick hair. The titanium also allows plates to heat up quickly.
What reviewers loved about this hair straightener:
- Heats up quickly and straightens effectively
- Their hair stayed straight for the whole day after straightening
- Doesn’t burn hair, and instead leaves it feeling silky smooth
- It was cheaper than other brands, while remaining top quality
- Customer service is helpful and friendly
- Happy to support an Australian business
|Features||Auto Shut-off and Universal Voltage|
|Plate Type||Dual Floating|
|Plate Material||Ceramic-Coated and Titanium|
|Min Temperature||50 °C|
|Max Temperature||232 °C|
|Colour / Finish||White, Pink, Gold, Dark Purple, or Matt Black|
|Manufacturer Warranty||2 year(s)|
|Release date||Oct 2008|
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