Effectively straightens all hair types
Hair stays straight for whole day
Doesn't overheat hair
Worked for a while, but have had 3 break with the same fault.
Purchased my first SAS straightener in 2017 after owning more expensive brands. Purchased based on high number of positive reviews. Product worked well, though I found the temperature gauge being on the outside a little tricky as it was not uncommon for the product to unlock and increase or decrease temperature while using.
Around August 2019 (just over the 2 year warranty), my first SAS straightener started to play up. It would switch on, but the temperature would often not appear and no heat generated. Eventually this happened every time I ...switched the unit on. Tried different power points in our house and family - same issue. Purchased a new straightener in late September 2019 - the new unit worked well for a couple of weeks and then the same issue started to occur. Contacted SAS Support about a replacement - had to follow-up twice to get a response. They were very agreeable to send a replacement unit. The replacement unit never arrived, I had to follow-up again two more times, until I was eventually told they were waiting for new stock. The replacement unit arrived the week before Christmas - same story, worked well for a couple of weeks and then exhibited the same issues while away on holiday. I contacted the SAS Support Team again to ask for a refund (consistent with Australian Consumer Law) as this the third unit I've had with the same issue, which leads me to believe there is a fault with their product. Makes me wonder if this is the reason they are having so many "flash sales" at the moment. Despite sending 4 emails, I have not had any reply from SAS, which is extremely disappointing and frustrating. There are no other forms of contact I can make - they have no telephone number publicly available, the chat box is always offline, and the online forms do not elicit a response. Essentially, they can continue to ignore you. If you are considering purchasing this straightener, I would not at the current time. There seems to be an issue with the product and a significant issue with the customer service.
Purchased for $118.96.
Fantastic hair straightener. I got it for Xmas 2016 and today it has started to cut out in and out of powe. Thanks goodness I kept my old ghd which is 7 years old and still working. Great straightener but was hoping it would have lasted a little longer
Purchased in November 2016.
No contact or delivery
Have ordered my straightener last week, paid extra for express shipping and still no delivery. Have tried to contact you by email several times & live chat is always offline. to date still no reply & no delivery. Very disappointed, as I was needing this straightener today, hence why I paid for express shipping. Can someone PLEASE advise where my delivery is.
Purchased in March 2019 at Sas Hairstraightener for $129.00.
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Questions & Answers
the straightners i use make my hair go frizzy because my hair is thick and curly. Does this straightner make your hair frizzy?
Does anyone know how to get this company to respond? I have tried multiple Email methods and there is no phone number or live chat options available (even though they advertise that live chat is available). Not very happy
I believe we have resolved your issue via Email & Facebook :)
Does anyone know how to actually get in touch with the team for a return/refund. I bought the SAS straightener, I'm not happy with it and even though it's been less than 14 days I have attempted to contact them to get my money back and return the product. I'm yet to get a reply and I really don't want to keep this product. Has anyone had luck in contacting the team?
Please contact us at email@example.com
Get an answer from our members and SAS representatives
- The SAS Professional Hair Straightener has floating plates that adjust their grip on your hair to make it easier to achieve your desired look.
- Titanium ceramic-coated plates heat up quickly and straighten hair with fewer passes.
- The straightening iron comes with a touch screen LCD display, so you can view and adjust the temperature.
- Universal voltage lets you use the styling tool wherever in the world you are.
- It shuts off after 60 minutes, has over-heat protection and over-voltage protection, significantly reducing the risk of an accident involving your straightener.
- You can also buy a model with a wider plate, helping make your straightening sessions more efficient.
Points of praise:
- Most reviewers found that the hair straightener effectively straightened all types of hair.
- They also found that once they straightened their hair, it kept its style and stayed straight for the rest of the day.
- According to reviewers, the tool doesn’t burn or overheat hair, and leaves it feeling silky smooth.
|Features||Auto Shut-off and Universal Voltage|
|Plate Type||Dual Floating|
|Plate Material||Ceramic-Coated and Titanium|
|Min Temperature||50 °C|
|Max Temperature||232 °C|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||White, Pink, Gold, Dark Purple, or Matt Black|
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