Sauber Excellence SE-400

Well after 1.5 years am not so impressed.Its too heavy,jams up on corners and is overpriced.Now the tubing has developed a kink.And thats using it the way they said hold with the left hand and vacuum with the right.$2500,1.5 years later only worth $500.Sold it and bought a Meile for $700.Does everything the Sauber does plus goes around corners,is lighter by a half and has the same accessories.

If you are short and have narrow corridors in your house reconsider this option.
It is good but man so hard to lug around.Wish they had another longer extension to add to so I dont have to move the main machine around.Wanted to return it to get something else but godfreys is giving peanuts to take it back.I dont use as much as I would like to.

we use this on carpet and tiles, we have 2 big dogs and a kid, the thing gets a workout but everytime i use it im happy i spent the money

Used the vacuum for 4yrs now and displays warning hazard with thermometer.
Tried changing filters and the sub sauber vacuum container but no joy. Not happy with it at all at this point.

Had it for 5 years now. Power head is amazing. Never had trouble with it. Gets the carpets super clean. Also mine came with a 5yr warranty and free servicing!

We bought this vacuum cleaner about 2.5 years ago. Its performance is impressive but the hardware is cheap for what it costs. Just after a few months of buying it, discolouration spots started to appear on the golden surface. The cover was replaced at no cost but the staff were not helpful when it came to these things. More recently, the plastic part inside the visualiser would come off whenever I start vacuuming. Very disappointing! When I raised the issue with Godfrey’s staff in the Kotara store, they were very unhelpful as if it was my probl...

Pro's
*never loses suction- ever!
* heaps of attachments
*handy cup section saves on bags, one bag a year!
* brings colour back to carpet and will suck an amazing amount of sand out, not to mention not a hair is left on the ground.
* handy for blowing up mattresses
* air purifiers
The warranty is worth the product
Cons:
*It is top heavy and constantly falls over, damaging cup section and loosening seals ...

Ive had my vacuum for just about 4 years and its amazing i would definitely get another one . The only thing i dont really like about it is going around corners apart from that ive had no problems . Love it how my family come over and bring there blow up mattress and i can use the vaccum to blow it up .

With a husky x and 2 cats, we have always been on the market for the best vacuum to clean our long carpets in our house. We have tried all the top brands from Godfreys and Harvey Norman from Dyson, Wertheims, Vorwerks and I can not go past the Sauber Excellence.

The price is definitely the key concern for post with RRP $2200, but the stores are willing to be negotiated down to $1700-1800.

I highly recommend the bag saver attachment as this captures so much of the dust and saves money on replacement bags.

I purchased this product from Godfreys . My main concern was ease of use .. The salesman showed me on the floor of Godfreys and it seemed to do everything . Yes ...He was correct it does a really good job but it is so heavy and the suction tube kinks which I was told it wouldn't . I hate vacuuming and told godfreys my concern about the unit hitting into furniture etc .. They said "NO" it glides easily . I hate this vacuum cleaner ..it is so hard to use and very heavy . I paid over $1500 for it . I went to Godfreys to buy the expensive bags and yes they were out of stock !!!! I don't reside close to a city and will have to drive again over 100 kms to purchase the overpriced bags ....Go figure ?

So easy to manoeuvre not heavy at all, cleans beautifully every time had it for 2 years now not one issue. Great for carpets picking up all the dust underneath, and the power head does all the work, plus have used it as a air purifier which works well. Love it. Worth the money.

Purchased this vacuum cleaner from Godfreys Parramatta. Salesperson convinced me to buy the product for $1800. Initially, I was very happy but over the period I realized that it is very heavy for daily use. Overly priced. I won't recommend it although the quality is very good. Not fit for my purpose.

Had the gold excellence unit for over 2 years and had I not paid over $2.5K for it I would have burnt it years ago .
To date :-
1 - extension tube has always been extremely difficult to extend and retract , cable tube is broken
2 - unflexable hose ends are broken
3 - cord wont retract
4 - hepa warning continually locks out operation (a new very expensive Sauber filter has been installed correctly)
5 - main on / off switch on top of machine only works intermittently
6 - this is the most awkward / cumbersome machine I have ever had the misfortune to use let alone own .
7 - spare parts are so expensive that I cant afford to fix machine not that I would waste money on this rubbish .
...

This brand is not from Switzerland as Godfrey's told me - it is a Godfrey's brand dressed up like a superior brand, when in fact it is a cheap piece of crap made in China. I've had mine 4 years and I've repaired it a few times already. I've spent about $700 repairing it and it cost over $1000. It's a scam. You would be better off buying a cheap one for $200 or not even bothering and hiring one from the supermarket.

Waste of money. Says it's bagless with the attachment but you can't operate the vacuum without a bag in. I've hated this thing ever since it's been introduced into my household.

It's very clunky and it does not maneuver well throughout the house.

Better off getting a Dyson. Don't be sold to at Godfreys. Unfortunately that happened to the person in my home that bought it.