- Sign in
- Write a review
Sauber Excellence SE-400
Aaron B.Hunter Region, NSW
- 2 reviews
the best on the market!
we use this on carpet and tiles, we have 2 big dogs and a kid, the thing gets a workout but everytime i use it im happy i spent the money
Purchased in March 2013.
1 comment
Mediocre vacuum
Used the vacuum for 4yrs now and displays warning hazard with thermometer.
Tried changing filters and the sub sauber vacuum container but no joy. Not happy with it at all at this point.
Purchased in January 2016 at Godfreys for $600.00.
1 comment
Godfrey G.Sauber
Hi Dyrell,
This symbol is showing that this machine is over heating.
This can be caused by a blockage in the head, rod, hose inlet filter (underneath the bag) or exhaust filter (located under the latch on the underside of the machine)....
Other Barrel Vacuum Cleaners
Miele Complete C3 PowerLine
4.5(536)
Miele Compact C2 PowerLine
4.7(79)
Miele Classic C1 Powerline
4.4(86)
Electrolux Ultraflex
3.9(227)Questions & Answers
Leaded Tasked
Paid top dollar for this unit SE - 400 and had it serviced for $80/year at Godfreys - 1 year out of warranty it starts falling apart. Had it in for repairs in October 2020 and now told April 2021 part “maybe” randomly be available in May?? Why the random bingo on parts? Also how is it appropriate to offer a downgrade to the 200 as an option?
3 answers
Godfrey G.Sauber
Hi,
We are sorry to hear of any issues you are experiencing with your machine.
Unfortunately the overseas supplier of the parts for this machine closed down due to COVID, a new supplier has been established and replacement parts are currently on their way with a due date of late April to early May.
Once parts have arrived orders can be placed through your nearest Godfreys store or over the phone with us by calling 1800 728 237.
We apologise for any inconvenience this has caused.
Regards,
The Sauber Team
If you are unable to Aquire parts for the most expensive vacuum cleaner available at Godfrey’s purchased precisely for the guaranteed reliability- should you not offer a same for same replacement instead of a downgrade or a futile wait for parts?
Godfrey G.Sauber
Hi,
As advised, parts are on the way they are just currently delayed.
Parts for this machine are still being manufactured.
Unfortunately the machine itself has been discontinued and no longer available with no current replacement.
Regards,
The Sauber Team
Gwyn D.asked
i too have a sauber se400 and the gold case has the same issue as another person the gold case discoloring spots all over it has been kept in good condition but considering its on show in our reception area of my motel i own it does look shabby people are always asking me about it i only use it for our reception and our residence area
No answers
Kimasked
clip that closes top of machine snapped (says part? 5615026 on the back), Where can I get a replacement and how much is it?
1 answer
Godfrey G.Sauber
Hi Kim,
We are sorry to hear that this part has broken.
Depending on where this has broken you may only need the lid latch, part number 33600142 for $5.95, or the whole replacement lid, part number 33154890 for $74.95.
We would recommend taking the part and the machine into your nearest Godfreys store to confirm the part needed, they can also order the part in for you.
Regards,
The Sauber Team
Details
| Category | Barrel Vacuum Cleaners |
|---|---|
| Price (RRP) | $2,299.00 |
| Bin Capacity | 1.5 L |
| HEPA Filter | Yes |
| Type | Bagged |
| Cord Length | 10 m |
| Power | 1,250 W |
| Manufacturer Warranty | 5 year(s) |
| Manual | Download manual |
Visit official website
Other Barrel Vacuum Cleaners
Miele Complete C3 PowerLine
4.5(536)
Miele Compact C2 PowerLine
4.7(79)
Miele Classic C1 Powerline
4.4(86)
Electrolux Ultraflex
3.9(227)
Ritello R2
4.5(44)
Kmart Anko 2200W Bagless
3.9(228)
Kmart Anko 2000W Bagless
3.8(154)
Dyson Cinetic Big Ball
3.6(762)
Miele Blizzard CX1
3.9(101)
Hoover Action Pets
3.8(104)
Hoover Eco Pets Turbo
4.0(45)See all Barrel Vacuum Cleaners ›
Related Articles
The best kitchen appliances in 2020!
Whether you love or loath being in the kitchen, our community of reviewers have determined that out of almost 5,000 appliances on ProductReview.com.au, these are the best available!
Nathan S.1 Nov 2019Best Fridges and Dishwashers in 2020!
These large kitchen appliances are the backbone of your kitchen, meant to last you many years. The initial cost of a fridge or dishwasher is high, so to make sure you're not buying a lemon, here are the best fridges and best dishwashers of 2020. Our reviewers have provided detailed ratings for important factors to consider when choosing a refrigerator or dishwasher, such as Noise Level and Internal Layout.
Wendy Z.12 Nov 2019
Other Barrel Vacuum Cleaners
Miele Complete C3 PowerLine
4.5(536)Miele Compact C2 PowerLine
4.7(79)Miele Classic C1 Powerline
4.4(86)Electrolux Ultraflex
3.9(227)Ritello R2
4.5(44)
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Customer S.Sauber
Hi Aaron,
Read moreRegards, The Sauber TeamThank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchase and that it suits your needs....