Hands down the best clean my carpet has had!
We had a really old wertheim vac with a powerhead and thought that was good, until it broke down. It was a sad day.
We now own (in my opinion) the best vacuum on the market today. We vacuum twice a week because we own dogs and have terrible old carpet. After the first clean with this Vac the carpets felt and looked amazing (for old carpet), a noticeable difference compared with the old Vac. We even gave the mattress a go, lets just say I was not expecting to pick up that much dust from the mattress...
The small powerhead is great for the ca...
Great vacuum cleaner
Got this vacuum 6 months ago,and all I can say is it's very good on all surfaces.
Easy to handle and love that you can control on/off and suction power from the handle.
Very happy with this product.
6 Stars - Very, Very Impressive Machine
My daughter has recently started her own little cleaning business in our local area and was using our $500 Miele vacuum that we had been very happy with over the past 4 years. However, I decided to take her to Godfreys @ Rockingham (WA) to just 'look' at what else was available and price range with no intention to buy on the day.
Anyway, we explained to Liam we wanted to look at a vacuum that would REALLY clean well for my daughters use with her business and he showed us the Sauber SE-400. We were absolutely amazed with the demonstration and...now wanted to know how much....$2,500 GRAND!!!!!!!!! OMG!!!!! However, they organised a direct debit payment plan at only $65 per fortnight and we bought it on the spot. On the way home we discussed if the actual real use would work as well as the demo as they normally do with most products, we where slight unsure if we had made the right buying decision. Well, as soon as we unpacked it, assembled it, read the instructions, we where ready to go. Keep in mind, our carpet at home has been regularly cleaned every 2 weeks with our Miele so we did not expect much dirt, hair or other crap to come out of this carpet. Myself, the wife and our daughter were absolutely ASTONISHED by the results. this machine picked up a whole soup bowl size of filth from the lounge and small dining room. We could not believe what we were seeing in front of us, the results are just outstanding.
Find out how Sauber Excellence SE-400 compares to other Barrel Vacuum Cleaners
Know better, choose better.
Brilliant love it
Bought one today after my 1983 kirby died. It is fantastic love it. Got dog hair of mat in a flash not sorry i paid the price we did
Puts the rest to shame
Like others we did not set out to purchase this product, in fact we were after a carpet shampooer. We were taken through the various stages of cleaning and quickly realised that while our Hoover Aura II was perfect for what we needed with hard floors it was now only just scratching the surface of our carpeted house.
We purchased ours happily thinking of the benefits and the superior performance we would get, while also feeling we got a good deal. The purchase price is very expensive and I would have never in my wildest dreams have thought I ...would spend the price of a used car on a vacuum cleaner, but I can report that for the last 7 hours we have vacuumed our 3 bedroom house and the bag is almost completely full!!!! I think it is important to note that we vacuum our house 1-2 times per week with the Aura II. Based on the in-store demonstrations we were expecting big things but this simply surpassed those expectations. A little scary really that so much 'stuff' was residing in our carpet. This model also came with 5 year warranty and free 10 years servicing. If you are wanting a vacuum that you want to last (only time will tell for us but 5 year warranty is reassuring) and that does an amazing job on all surfaces (ask the sales person for a demonstration - we were in store asking questions and trying different levels against our current model for over 2 hours) I will vouch for the performance; as will the other reviewers it would seem. Long term investment, but well worth the expense.
Sauber Excellence SE-400 from Godfrey's Prahran
Godfrey's Prahran has been so helpful fixing my vacuum cleaner over the past 20 years however now it's life is over. Now I have the Sauber Excellence and LOVE it! The power head is brilliant and makes the carpet look new again. The Sauber sucks up more than my old vac ever did and is satisfying to use. Thank you Godfrey's Prahran for your wonderful service and care over the last 20 years.
Just bought but first impressions -Great!
We returned to Godfreys on Chapel Street Prahran 7 years after we bought our last vacuum cleaner. Sadly we learnt that the gentleman who looked after us then had passed away earlier this year. But it was envigorating to meet his 28-year old son, Avi, who has taken the reigns with aplomb. His knowledge, passion and dedication to his business should be bottled. We were not planning to buy a new vac, we only went to have a routine service on our perfectly good Vac. But we are very happy we did.
The Sauber Excellence, we were told, is very new (...I think this is its first review, at least in Oz). At around $2,500 you gulp at first. Thanks to Avi's sales skills we left feeling we definitely made a good investment. Having used it for almost half a day non stop putting it through all its paces and testing its 'unrivalled' features, praised at length by Avi, we feel we certainly made a good choice. Our last Vac was a very good one Wertheim (the last model made in Switzerland). It still is. We will pass it on to my daughter. The Sauber Excellence is truly in a clas of its own. Every function is better than anything we have had before. We are probably on the extreme end of fastidiousness in cleaning. We first thought it was an indulgence. It's not. You only appreciate how average something is when you experience something a cut above. Expensive? Yes. Worth it? You bet. In Molly Meldrum's words: Do yourself a favour, go out and buy one.
Questions & Answers
Paid top dollar for this unit SE - 400 and had it serviced for $80/year at Godfreys - 1 year out of warranty it starts falling apart. Had it in for repairs in October 2020 and now told April 2021 part “maybe” randomly be available in May?? Why the random bingo on parts? Also how is it appropriate to offer a downgrade to the 200 as an option?
We are sorry to hear of any issues you are experiencing with your machine.
Unfortunately the overseas supplier of the parts for this machine closed down due to COVID, a new supplier has been established and replacement parts are currently on their way with a due date of late April to early May.
Once parts have arrived orders can be placed through your nearest Godfreys store or over the phone with us by calling 1800 728 237.
We apologise for any inconvenience this has caused.
The Sauber Team
If you are unable to Aquire parts for the most expensive vacuum cleaner available at Godfrey’s purchased precisely for the guaranteed reliability- should you not offer a same for same replacement instead of a downgrade or a futile wait for parts?
As advised, parts are on the way they are just currently delayed.
Parts for this machine are still being manufactured.
Unfortunately the machine itself has been discontinued and no longer available with no current replacement.
The Sauber Team
i too have a sauber se400 and the gold case has the same issue as another person the gold case discoloring spots all over it has been kept in good condition but considering its on show in our reception area of my motel i own it does look shabby people are always asking me about it i only use it for our reception and our residence area
clip that closes top of machine snapped (says part? 5615026 on the back), Where can I get a replacement and how much is it?
We are sorry to hear that this part has broken.
Depending on where this has broken you may only need the lid latch, part number 33600142 for $5.95, or the whole replacement lid, part number 33154890 for $74.95.
We would recommend taking the part and the machine into your nearest Godfreys store to confirm the part needed, they can also order the part in for you.
The Sauber Team
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