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Save A Lot Beds
3.5 from 176 reviews · View Statistics

Reviews

  • Product Quality
    4.1 (17)
  • Return Claim MadeYes (1) · No (15)
  • Warranty Claim MadeYes (0) · No (17)
  • Product Appearance As advertised (8) · Not as advertised (2)
  • Shipping
    1.0 (1)
  • Customer Service
    4.6 (12)
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Row Kempton

Row KemptonMetropolitan Adelaide, SA

Impeccable service!

published

Our experience in buying a mattress from David was perfect from start to finish. He offered many alternatives and in the end we got the best option. It was for our camper trailer so a very specific brief was given. We replaced the mattress and had a great night sleep. Highly recommended for any of your bedding needs.
The best service I have had in retail for years! Thanks David!

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Kerry

KerryCanberra Central 2601, ACT

  • 2 reviews
  • 2 likes

Sold to me based on deceit.

published
Incentivised ReviewNo
Return Claim MadeNo
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1 comment
Save A Lot Beds
David P.Save A Lot Beds
Jon T.

Jon T.Southwest, VIC

Most comfortable mattress ever!

published

My son purchased Regal Splendour at Melbourne show last year, I liked it so much I have now purchased a queen size as I could not find anything that comes close to the comfort. Delivery was very quick and too my door. Only gave 4 stars as they could not take away my old mattress.

Product Quality
Incentivised ReviewNo
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1 comment
Save A Lot Beds
David P.Save A Lot Beds

Thanks Jon, if you were in Adelaide we could have taken the old mattress, the freight company wont touch them.

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Who ever scammed by them give me a call 0413748399

published

This company is full of lies and craps, they sold a faulty mattress saggy in the middle and a base making loud noise within 3 days and never pick up my phone since they got my money, who ever scammed by them let’s contact 7 news and tell their story, give me a call 0413748399

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1 comment
Save A Lot Beds
David P.Save A Lot Beds

exceptional customer service

published

David was amazing, he directed me to the perfect mattress for me, gave me suggestions on what sort of bed frame I would need to but to make the mattress last longer. After being unable to find a frame I liked he offered me an ex display base at a very reasonable price. My bed is comfortable and the price for the ensemble was awesome. He delivered for free and installed the bed for me. Would not hesitate in recommending my friends and family shop here in future.

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Prah A.

Prah A.Metropolitan Adelaide, SA

Comfort mattress

published

I used to suffer from backpain but after purchasing from save a lot beds .. I am having a good sleep ..Matt suggested to take ortho spring mattress .. he is very friendly

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辰宇 王.

辰宇 王.Metropolitan Adelaide, SA

Very comfortable and great price

published

The bed was very soft and very comfortable also the manager give us a very good price.very good good.we will let more friend to come here to buy it so good

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sahit r.

sahit r.Metropolitan Adelaide, SA

  • 3 reviews

Beds here are amazing. Loved the people, they were so helpful in regards with beds and gave me the right bed.

published

Satisfied very well with the service. Quick delivery and contact support with the crew.
Gave me a good deal on the bed and helped me getting the right one among many.

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Terrible Service and Product

published

In 2012 we bought a King Bed and Base, which they wouldn't deliver to the Central Coast so we organised delivery to my families address. Mattress was delivered but not bases. Because only one person delivered mattress and it was SO heavy he dragged it up driveway so had holes on corner. Replacement mattress stunk so bad we couldn't sleep on it. Still no bases. Months later another inferior mattress and bases delivered. It's been 7 years and we have had to buy another mattress because of sagging and back problems caused by mattress. We originally bought a Regal Splendure replaced with Regal Luxury and ended up with Heavenly Rest. Terrible service and product.

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Cannot go past this mattress maker,but be prepared to wait for delivery.

published

We purchased a custom made mattress for our caravan from Matt back in March 2019 it took 3 months to arrive due to the fact they are manufactured in Queensland and to keep the price as low as possible we had to wait till they had a full freight container before shipping which makes sense. The mattress was a perfect fit and so comfortable. Would 100% recommend but be prepared to wait for delivery...Quality is of high standard.

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Dave

DaveMetropolitan Adelaide, SA

  • 2 reviews
  • 1 like

great service, product and prices

published
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1 comment
Save A Lot Beds
David P.Save A Lot Beds

Thanks for your positive feedback and Ongoing support. We really appreciate it! See you are get another 10 to 15 years.

Rebekah

RebekahCentral West, NSW

Disappointed in service and still haven’t recieved our matresses

published

We purchased 2 mattresses and a base at Sydney Royal Easter show 10 weeks ago. We still have not reviewed our product we’ve paid in full for. After being told 2 weeks in a row it will be delivered this week, still no mattresses... I have tried calling and texting and I’m getting no replies ..

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Save A Lot Beds
David P.Save A Lot Beds
Ashley C.

Ashley C.Metropolitan Adelaide, SA

Great Mattress !!! Great Service !!!!

published

The whole experience with Save a lot beds has been amazing, great product, great service & the 100 nights trial of the mattress is the way everyone should buy a mattress.
Save a lot beds team has made getting the right mattress for our needs.
The mattress has definitely improved our sleep quality. We dont wake up in the middle of the night anymore with aching hips & shoulders.

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1 comment
Save A Lot Beds
David P.Save A Lot Beds

Thank you Ashley.

Shakey Hayes

Shakey HayesMetropolitan Adelaide, SA

Excellent product and service

published

I went to the store on Port Road. Having seen it there for many years I trusted they did good business. I met and spoke with Matt, a good-natured Bear of a man who showed me a range of mattresses suited to me and my budget. I am 6 foot 6 and 130 kilos and he sold me the Regal Splendour for a great price. He was knowledgeable, personable & professional. Yes, he was pushing for a sale but, hey, he's a salesperson. I have read some of the negative reviews but my experience with this business has been very positive. I will be buying from them again and would recommend them to anyone. Thank you, Matt.

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1 comment
Save A Lot Beds
David P.Save A Lot Beds

Thank you for your positive feedback

This is perfect.

published

Just bought 'regal devinity" from this store. Queen size base and mattress . Excellent bed.
Price is good even cheap compare to other stores I have visited recently.
Highly recommended.
Thank you.

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1 comment
Save A Lot Beds
David P.Save A Lot Beds

Thanks . Please pass the word .

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EXCELLENT

published

Purchased a mattress in save a lot beds .. Great product , great customer service and great discounts, truly amazing products .. I recommend to purchase the mattress with save a lot beds

Product Quality
Customer Service
1 comment
Save A Lot Beds
David P.Save A Lot Beds

Thank you very much for your kind words and feedback

The reviewer stated that an incentive was offered for this review

Kodali

KodaliSydney, NSW

Bought a mattress.. it’s amazing .. affordable price for luxury mattress..

published

The quality of the product is amazing .. great customer service .. received so well .. very reasonable to buy a luxury mattress... I used to have back pain but it was gone completely..

Product Quality
Incentivised ReviewNo

Won't stop the harassing text messages

published

Bought a bed in 2009/2010 from this company and still almost 10 years later myself and a friend who took delivery of the bed for me are constantly being harassed by text messages to purchase more mattresses.

Have contacted them in the past about being removed from the list and about not being happy about being on the list but they clearly don't care and continue to harass myself and friend.

Product Quality
Incentivised ReviewNo
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What a fantastic buy

published

Excellent customer service provided. The mattresses were wonderful quality at a fraction of the cost. The mattresses are such high quality. We couldn’t be happier. Will definitely recommend to anyone wanting a mattress.

No mattress

published

We also ordered a mattress at the Adelaide show and paid in full. Delivery was to be 8-10 weeks. We still have got it. I have rung twice and left messages with no call back. Looks like I’m going to have to step up my follow up after reading previous review.

1 comment
Save A Lot Beds
David P.Save A Lot Beds

We do endevour to answer every call but because of the time of year we sometimes miss them. Please send us your name and order number and we will organize delivery in next few days

Page 1 of 9

Questions & Answers

Jen

Jenasked

Save A Lot Beds

Just wondering where these mattress are made? thanks

1 answer
Save A Lot Beds
David P.Save A Lot Beds

Hi Jen, we are currently making 12 mattresses, some are made in Australia and some from overseas. Factories in Taiwan and Malaysia.

Jessd

Jessdasked

Save A Lot Beds

If you pay for a product and a year later you do not have a single product and have not received a refund is it theft?

No answers
Natasha

Natashaasked

Save A Lot Beds

Really Saddened by no communication, please contact me ASAP.. i have rung, emailed, texted,, would like to know what is happening with our $2000 bed? i shall be contacting our solicitor if no contact by end of the day.

4 answers
Save A Lot Beds
David P.Save A Lot Beds

Sorry we missed you because of holiday but we are glad we caught up with you today

Save A Lot Beds
David P.Save A Lot Beds

Please email us your name and order number on matt@ savealotbeds.com.au and I can follow up with dispatch tea.

Natasha
Natasha

I keep getting calls, both with promise of a tracking number to be texted to me and not a single piece of info has been given...

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