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Save A Lot Beds
Physical store, Online storeRow KemptonMetropolitan Adelaide, SA
Impeccable service!
Our experience in buying a mattress from David was perfect from start to finish. He offered many alternatives and in the end we got the best option. It was for our camper trailer so a very specific brief was given. We replaced the mattress and had a great night sleep. Highly recommended for any of your bedding needs.
The best service I have had in retail for years! Thanks David!
KerryCanberra Central 2601, ACT
- 2 reviews
- 2 likes
Sold to me based on deceit.
I purchased a gel top mattress at a field show in NSW. I am a hot sleeper and was looking for a cooler mattress for the upcoming summer.
I was told that 1. This mattress keeps you cool all night 2. Great for woman going through menopause (which I wasn't and don't make assumptions) 3. If you're not happy with it you can return it in 100 days 4. free delivery 5. here's our contact details.
What he DIDN"T say was 1. The mattress is only as cool as the temperature of the room and the body once you lay in it (very hot) 2. Within the first 10 minut...
1 comment
Jon T.Southwest, VIC
Most comfortable mattress ever!
My son purchased Regal Splendour at Melbourne show last year, I liked it so much I have now purchased a queen size as I could not find anything that comes close to the comfort. Delivery was very quick and too my door. Only gave 4 stars as they could not take away my old mattress.
1 comment
David P.Save A Lot Beds
Thanks Jon, if you were in Adelaide we could have taken the old mattress, the freight company wont touch them.
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Who ever scammed by them give me a call 0413748399
This company is full of lies and craps, they sold a faulty mattress saggy in the middle and a base making loud noise within 3 days and never pick up my phone since they got my money, who ever scammed by them let’s contact 7 news and tell their story, give me a call 0413748399
1 comment
David P.Save A Lot Beds
Hi Rachel, we pride ourselves on our outstanding service and great prices. We have been opened for business 7 days a week for over 15 years, we are not a scam business. I inspected the mattress and ...
Read morebase on Sat and could not find any issues, the manufacture representative came out on a Sunday (on her day off) and could not find any deficiency, despite this we still agreed to a full refund as we want you to be comfortable.exceptional customer service
David was amazing, he directed me to the perfect mattress for me, gave me suggestions on what sort of bed frame I would need to but to make the mattress last longer. After being unable to find a frame I liked he offered me an ex display base at a very reasonable price. My bed is comfortable and the price for the ensemble was awesome. He delivered for free and installed the bed for me. Would not hesitate in recommending my friends and family shop here in future.
Prah A.Metropolitan Adelaide, SA
Comfort mattress
I used to suffer from backpain but after purchasing from save a lot beds .. I am having a good sleep ..Matt suggested to take ortho spring mattress .. he is very friendly
辰宇 王.Metropolitan Adelaide, SA
Very comfortable and great price
The bed was very soft and very comfortable also the manager give us a very good price.very good good.we will let more friend to come here to buy it so good
sahit r.Metropolitan Adelaide, SA
- 3 reviews
Beds here are amazing. Loved the people, they were so helpful in regards with beds and gave me the right bed.
Satisfied very well with the service. Quick delivery and contact support with the crew.
Gave me a good deal on the bed and helped me getting the right one among many.
Terrible Service and Product
In 2012 we bought a King Bed and Base, which they wouldn't deliver to the Central Coast so we organised delivery to my families address. Mattress was delivered but not bases. Because only one person delivered mattress and it was SO heavy he dragged it up driveway so had holes on corner. Replacement mattress stunk so bad we couldn't sleep on it. Still no bases. Months later another inferior mattress and bases delivered. It's been 7 years and we have had to buy another mattress because of sagging and back problems caused by mattress. We originally bought a Regal Splendure replaced with Regal Luxury and ended up with Heavenly Rest. Terrible service and product.
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Cannot go past this mattress maker,but be prepared to wait for delivery.
We purchased a custom made mattress for our caravan from Matt back in March 2019 it took 3 months to arrive due to the fact they are manufactured in Queensland and to keep the price as low as possible we had to wait till they had a full freight container before shipping which makes sense. The mattress was a perfect fit and so comfortable. Would 100% recommend but be prepared to wait for delivery...Quality is of high standard.
DaveMetropolitan Adelaide, SA
- 2 reviews
- 1 like
great service, product and prices
I purchased 10+ years ago from Matt for my last mattress for a decent price and it has lasted me until now and still has miles left on it. At the time the price I paid was a lot less than the bigger stores, however the mattress was up to the same if not better standard that those 3 to 5 times the price and I scored a bargain. I went to see Matt again today only as I was driving past, and to my surprise he was there again over 10 years later. We spoke about the above and that I had just dropped into have a look expecting to look and walk out. We...
Read more got talking and he offered me a deal I couldn't refuse and he did not pressure me to buy top range or to buy at all really. Matt went through the finer points from the range of the mattresses he had that would suit my needs. We decided on the bed that suited myself and as I said we negotiated a great price I couldn't walk out the door from. If the general public new about the decent range and great prices that Matt can offer, the Harvey Norman's, Dreamland's and other stores that charge thousands more than what they should would not be around! Matt doesn't have the great shop frontage or massive shiny store and all the other stores glitz and glamour nonsense and maybe that's why Ive received 2 x great deals from him! Don't be deterred from looking him up and actually go and see the products he has on offer. Thanks Matt for the good deal and see ya when I need another bed - hope your still around when i do, cheers Dave C1 comment
David P.Save A Lot Beds
Thanks for your positive feedback and Ongoing support. We really appreciate it! See you are get another 10 to 15 years.
RebekahCentral West, NSW
Disappointed in service and still haven’t recieved our matresses
We purchased 2 mattresses and a base at Sydney Royal Easter show 10 weeks ago. We still have not reviewed our product we’ve paid in full for. After being told 2 weeks in a row it will be delivered this week, still no mattresses... I have tried calling and texting and I’m getting no replies ..
1 comment
David P.Save A Lot Beds
We are very saddened to hear you are unhappy. We have never shipped to the country area you live in before and have recently changed transport companies and are having some struggles with them . We wi...
Read morell follow up ASAP . We hope when you get the bed soon you like it so much you forgive us for this hiccup .Ashley C.Metropolitan Adelaide, SA
Great Mattress !!! Great Service !!!!
The whole experience with Save a lot beds has been amazing, great product, great service & the 100 nights trial of the mattress is the way everyone should buy a mattress.
Save a lot beds team has made getting the right mattress for our needs.
The mattress has definitely improved our sleep quality. We dont wake up in the middle of the night anymore with aching hips & shoulders.
1 comment
David P.Save A Lot Beds
Thank you Ashley.
Shakey HayesMetropolitan Adelaide, SA
Excellent product and service
I went to the store on Port Road. Having seen it there for many years I trusted they did good business. I met and spoke with Matt, a good-natured Bear of a man who showed me a range of mattresses suited to me and my budget. I am 6 foot 6 and 130 kilos and he sold me the Regal Splendour for a great price. He was knowledgeable, personable & professional. Yes, he was pushing for a sale but, hey, he's a salesperson. I have read some of the negative reviews but my experience with this business has been very positive. I will be buying from them again and would recommend them to anyone. Thank you, Matt.
1 comment
David P.Save A Lot Beds
Thank you for your positive feedback
This is perfect.
Just bought 'regal devinity" from this store. Queen size base and mattress . Excellent bed.
Price is good even cheap compare to other stores I have visited recently.
Highly recommended.
Thank you.
1 comment
David P.Save A Lot Beds
Thanks . Please pass the word .
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EXCELLENT
Purchased a mattress in save a lot beds .. Great product , great customer service and great discounts, truly amazing products .. I recommend to purchase the mattress with save a lot beds
1 comment
David P.Save A Lot Beds
Thank you very much for your kind words and feedback
The reviewer stated that an incentive was offered for this review
KodaliSydney, NSW
Bought a mattress.. it’s amazing .. affordable price for luxury mattress..
The quality of the product is amazing .. great customer service .. received so well .. very reasonable to buy a luxury mattress... I used to have back pain but it was gone completely..
Won't stop the harassing text messages
Bought a bed in 2009/2010 from this company and still almost 10 years later myself and a friend who took delivery of the bed for me are constantly being harassed by text messages to purchase more mattresses.
Have contacted them in the past about being removed from the list and about not being happy about being on the list but they clearly don't care and continue to harass myself and friend.
What a fantastic buy
Excellent customer service provided. The mattresses were wonderful quality at a fraction of the cost. The mattresses are such high quality. We couldn’t be happier. Will definitely recommend to anyone wanting a mattress.
- Save A Lot Beds
- Verified customer
No mattress
We also ordered a mattress at the Adelaide show and paid in full. Delivery was to be 8-10 weeks. We still have got it. I have rung twice and left messages with no call back. Looks like I’m going to have to step up my follow up after reading previous review.
1 comment
David P.Save A Lot Beds
We do endevour to answer every call but because of the time of year we sometimes miss them. Please send us your name and order number and we will organize delivery in next few days
Questions & Answers
Jenasked
Just wondering where these mattress are made? thanks
1 answer
David P.Save A Lot Beds
Hi Jen, we are currently making 12 mattresses, some are made in Australia and some from overseas. Factories in Taiwan and Malaysia.
Jessdasked
If you pay for a product and a year later you do not have a single product and have not received a refund is it theft?
No answers
Natashaasked
Really Saddened by no communication, please contact me ASAP.. i have rung, emailed, texted,, would like to know what is happening with our $2000 bed? i shall be contacting our solicitor if no contact by end of the day.
4 answers
David P.Save A Lot Beds
Sorry we missed you because of holiday but we are glad we caught up with you today
David P.Save A Lot Beds
Please email us your name and order number on matt@ savealotbeds.com.au and I can follow up with dispatch tea.
I keep getting calls, both with promise of a tracking number to be texted to me and not a single piece of info has been given...
Details
Category | Online Shops and Furniture Shops | Physical Shops and Furniture Shops |
---|---|---|
Type of Furniture Offered | Mattresses | Mattresses |
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David P.Save A Lot Beds
Hi Kerry, so sorry to hear about your experience . Each point you raised are a major issue and concern in their own right and we have address this with the sales rep in question. We pride ourselves ...
Read moreon outstanding customer service including giving true and helpful information to customers to help them choose a new mattress that will best suit their needs.