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Savvy Supporter

Savvy Supporter

4.9 from 116 reviews · View Statistics
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  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (0) · No (3)
  • 2 reviews
  • Verified

Postage is a rip off.


Charged $28.00 for Express Post when received items they were in a small express satchel which coats $12.20 and signature which is $2.95 total of $15.15. Not sure why the huge mark up on postage . As an Australia Post employee am aware that businesses also can get savings on postage.

Product Quality
Incentivised Review No
Return Claim MadeNo
Savvy Supporter
Bridgette S.Savvy Supporter
MatGreater Melbourne (Outer), VIC

Slow on dispatch without communicating


Bit of a bummer , I ordered before the cut off for dispatch that day and had to contact them to be told it won’t go out till the next day because they were busy with origin. Didn’t get dispatched till the following night. Better communication in those incidences would be nice

Incentivised Review No
Return Claim MadeNo
PamSydney, NSW

Not Receiced purchase


I paid for an express post delivery for the Collingswood cap and as of Wednesday 5th June it has not been delivered. My order was placed on the 1st June 2019.

Incentivised Review No
Return Claim MadeNo

Questions & Answers

Wendy G.
Wendy G.asked

Not happy still have been sent my tracking number for my order were is it just take money from me never bye from them again

1 answer
Savvy Supporter
Bridgette S.Savvy Supporter

Hi Wendy,
The product listing for the Melbourne Storm Ladies Premiers Jersey clearly states that this is a presale item. The manufacturers need time to make the jersey following the grand final. It states in the listing that the jersey is to be dispatched 4-5 weeks following the winner of the grand final. Your jersey was actually shipped yesterday, which is ahead of schedule. No other retailer in the country has received these jerseys yet, simply because they aren't made before the grand final takes place. We responded to both of your customer service inquiries via email when you messaged.

Melvin S.
Melvin S.asked

Is possible to receive items until france ? are we sure it will come until france ? Is it with UPS or DHL ? thanks.

No answers

ordered my merchandise over the weekend just gone and still haven't heard if it's been sent yet. What's going on? Does it usually take this long to get a response in letting me know it's on it's way.

2 answers

Can take a few days but it always arrives and you get a tracking number via email once they have sent it. If you still have concerns email them. That's how I dealt with them. Hope this helps.

Savvy Supporter
Bridgette S.Savvy Supporter

Hi Heath. Happy to help you out directly if you get in contact with us at info@savvysupporter.com.au and I can give you an update on your tracking info. However, if I've matched your surname correctly your order was shipped the next day and is enroute to Perth as we speak.

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