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Savvy

Savvy (page 3 of 10)

Personal Loans, Car Loans, Car Insurance, etc...
3.4 from 140 reviews · View Statistics

Reviews

  • Value for Money
    5.0 (1)
  • Transparency
    3.3 (22)
  • Customer Service
    3.2 (29)
  • Loan TypeFixed Rate (15)
  • Application Process
    3.0 (26)
  • Timeliness
    3.0 (25)
  • Loan Term4.75 years
Previous
Next

Don't Bother - Did Not Contact Me

published
Jade

JadeSouth East Queensland, QLD

Don’t bother with this company.

published

Spoke to Kevin.
He got me pre-approved for a loan, but failed to set expectations, kept me hanging on for the 2 weeks it took him to go to 2 lenders that they have - then came back with a 195 p/week option, when I told him that 125 was my maximum and a 25% interest rate.
He wouldn’t pass along any details through the whole process and kept me out of the loop.

When I said no, he called me and left a lengthy voice message for him and a colleague talking about my situation and the colleague was more worried that I was going to another company and they were only going to undercut by a little bit and that they would convince me and they loose out.

Super unprofessional - Took way too long and a waste of time going through this company.

Jay

JayLogan

Not helpful

published

Just got of the phone with Savvy customer service. I was only ringing to enquire (NOT APPLY) on behalf of my son to see what options, rates, repayments etc would be in his current position only just turning 21, casual employment for almost 2yrs and only finance commitments is boarding and mobile phone plan. No credit history. Looking at $6000- $8000 lending capacity.
No attempt what so ever to give any information because I am not the person looking at applying. Tone of voice verified that he was uninterested in speaking to me. Potentially a possible new customer lost.

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Kez

KezCentral, SA

  • 2 reviews

I wouldn’t bother

published

I’ll try my loan with someone else
Applied online. Their web links crashed.
They have been ringing me 6 times a day unfortunately I’m busy sometimes and miss the call. But others I’ve answered and no ones on the other end. You look the number up and other people have issues with them doing the same.
They can’t even leave a simple message. A regular lender would.
This doesn’t set a good example for their customer service and concerns me they can’t even get this right.
I’ll be using someone else I am a customer with perfect credit rating haven’t even managed to get past the first step of talking to someone. Poor.

1 comment
Savvy
Savvy F.Savvy

Poor Customer services unable to meet deadline -care factor zero

published
1 comment
Savvy
Savvy F.Savvy
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Next

Worthless- Lost me my new car

published

Worst finance company I have ever dealt with.
After repeatedly asking for information that I already had provided over a period of a week and a half, they finally offered me a loan, 27% interest!, $3800 in fees including $1000 upfront.
I have impeccable credit history and earn over $100K and they tried throwing a low doc loan at me.
I told the seller after all this and even he had enough and returned my deposit and sold the car elsewhere.
Avoid avoid avoid

1 comment
Savvy
Savvy F.Savvy

Very poor.

published

Tried to get a loan for a car they said i didn't earn enough money i think 90 grand a year is more than enough very poor service didn't seem to care about helping me out. Hopeless.

1 comment
Savvy
Savvy F.Savvy

Enquire thoroughly - lots of hidden costs and charges

published

Last year got a loan through savvy. They got me a decent rate on my car loan. A year later I requested a payout figure and was informed it would cost me $600 in penalty charges!!! That's more than any other service I have used before. So advice to all is to carefully review your charges before signing up with them.

Impeccable Service

published

Well I can write a story on recent service provided by Anthony Lengo. He is a gem of a professional to deal with.
Up to date communication and following up on my case were dealt so efficiently by anthony.
I really want to thank Anthony for his hard work and determination in providing an excellent customer service.

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Robbie

RobbieWerribee

Great service Savvy.

published

Just contacted Savvy on the net and inquired about a loan the agent got back to me sent the details and i applied for the loan was approved very quickly by just following the guild, The agent was very helpfull and paticent .
It made the whol;e process very easy - Thanks Savvy and Reece the agent.

1 comment
Savvy
Savvy F.Savvy

Thanks for your review. We appreciate your business!

No help and they really dont care

published

Tried getting in contact with the person im dealing with no answer rang office spoke to another person he tried seeing what loan he could give me i said I've already applied and he just brushed me off and said he get her to ring me

1 comment
Savvy
Savvy F.Savvy
Xxxxx

XxxxxPerth, WA

  • 2 reviews
  • 2 likes

Worst service ever

published

Biggest Waste of time, they never get back to you. I had to always contact them and see what happend with my application.
Will definitely not recommended them to anyone.

2 comments
Savvy
Savvy F.Savvy

Hi, As we cannot identify you, can you please send your details to billt@savvy.com.au so that we can respond to your complaint.

Xxxxx
Xxxxx

Yes sure ask Anthony Lindo he will know, he has my email address

Savvy Sucks!!

published

We had [name removed] from savvy finance, was the worst experience, [name removed] was constantly late on dead lines, didn't reply to emails or return phone calls, not only that he was extremely rude and condescending. I will do not being doing business with this company in the future.

1 comment
Savvy
Savvy F.Savvy

Hi Koz, As we cannot identify you, can you please send your details to billt@savvy.com.au so that we can respond to your complaint.

Lauren

LaurenVictoria

  • 4 reviews
  • 1 like

Excellent

published

Great, Efficient Service From Michael Raine! Competitive Rates!
Savvy was the only finance company that I contacted that was willing to listen to what I had to work with in getting a car loan and did not hide any information from me.

I had one month of my probation left but Michael Raine was able to find a lender that could work with that. I also had a deadline as to when I wanted the process to be completed and Michael worked hard to meet it. I received constant updates along the way!

Great, speedy and very efficient service! I would recommend Savvy for their great rates they give and the exceptional customer service from Michael Raine in particular.

Paula

PaulaGippsland, VIC

  • 7 reviews
  • 7 likes

Excellent, Speedy Service, Thank you!

published

Savvy Finance did our car loan, it was handled by Kaylan and he was very professional and kept us up to date, the loan was approved fast. They do charge the borrower a fee and many people I think overlook this at the start because it is not clearly mentioned on their website. We borrowed $23,000 and paid a $1,400 fee for the service, but we don't mind because the service was amazing! It is worthwhile.

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Page 3 of 10

Questions & Answers

Melissa Lane

Melissa Laneasked

Savvy

What are your early exit fees from a car loan?

1 answer
b0bbles
b0bbles

750 first year, 350 second year and none in third year

Laszlo B.

Laszlo B.asked

Savvy Car Loans

I like to apply today a car loan from Savvy.
I'm on the disability pension. Someone calls me up today and I told him I'm living on the disability pension, and I like to know, how much money I can borrow. He wasn't helpful at all. he told me I can borrow $8000 and my repayment would be over $411/m for three years. He doesn't give me any option. When I first check the landers Savvy come up for the first choice. I type in the little windows how much I want and how many years. I type $10000 for five years and come out a monthly repayment for $179/m. I can pay back for very easy, so that why I turn to Savvy, but never again. Please tell that person if he doesn't want to help people, find a different job.

No answers
Kevin Scofield

Kevin Scofieldasked

Savvy

I’m kevin Scofield I applied for a loans I got a e-mail saying a leader was going to help I have not heard any thing more

No answers
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