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ScreenAway Blinds

ScreenAway Blinds

3.5 from 105 reviews · View Statistics
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Reviews

  • Product Quality
    3.0 (4)
  • Return Claim MadeYes (0) · No (5)
  • Warranty Claim MadeYes · No (5)
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Trevor
TrevorGreater Melbourne (Metropolitan), VIC
  • 6 reviews
  • 10 likes

Retractable string broke

published

Under 2 years and we have a broken string in the retraction part. Seems very flimsy and worried others will go. Call out $120 and then $90 per hour. Warranty only 1 year.

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Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway BlindsSend a private message
Trevor
Trevor

Ok I’ve sent a message as suggested

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JB Pea
JB PeaPerth, WA
  • 2 reviews
  • 2 likes

Poor after purchase service

published
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway BlindsSend a private message

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

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Problems prior to overdue installation.

published
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway BlindsSend a private message
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Ashleigh
AshleighPerth, WA
  • 2 reviews
  • 2 likes

Check your invoice!

published

When I purchased three blinds for the bay window in my master bedroom screen away had a no installation fee running. I wasn’t home when they fitted my blind and my hubby called and asked me to pay the invoice before they left the house that day. I did. A few weeks later they sent the invoice to me and a cost of $249.99 was included for installation. When I called to query it they assured me even though it said this on my invoice I wasn’t charged for it...except I was. The invoice was itemised and I paid the total amount, this includes the install cost. Be wary.

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway BlindsSend a private message

Hi,
We are very sorry that this has been your experience and a national manager would like to discuss this with you further.
Kind Regards,

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Disappointed

published

I’ve had a bad experience with these blinds. Took a long time to get installed, over two months and after two weeks in they broke by coming off the rails. They are very expensive and the quality was worth it. All the people I dealt with however were very friendly, the product was just disappointing.

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway BlindsSend a private message

Hi,
We are very sorry that this has been your experience and a national manager would like to discuss this with you further.
Kind Regards,

Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Catherine C.
Catherine C.asked

Has anyone had issues with the motorized blinds? Do they stay in the tracks better?

No answers

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CategoryBlind & Shutter Shops
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