ScreenAway Blinds

I had my blinds installed yesterday in the master bedroom. I wasn’t aware that the material was flimsy and if you don’t open in the middle they come out of the track. It would have been cheaper to put a roller blind in and tint the windows…. The one in the theatre room does the job - I can access this really easily to raise up and now. Bedroom not easy at all to use with a bed head in front of it

Under 2 years and we have a broken string in the retraction part. Seems very flimsy and worried others will go. Call out $120 and then $90 per hour. Warranty only 1 year.

Not happy with the whole process. At sign-up we were told 3-4 weeks max. Had the final measure up 1 week later & after 4 weeks, installation took place. Problem! 2 out of 3 of the blinds had faulty, spring systems (I was told this had happened before but obviously had never been rectified. So back to Adelaide ( where the factory is ). After 6 weeks advised of date for re-installation. The installer didn't turn up. The only installer on the Gold Coast called in sick.! 2 days later an installer turned up & after 7 weeks the blinds were finally in...

When I purchased three blinds for the bay window in my master bedroom screen away had a no installation fee running. I wasn’t home when they fitted my blind and my hubby called and asked me to pay the invoice before they left the house that day. I did. A few weeks later they sent the invoice to me and a cost of $249.99 was included for installation. When I called to query it they assured me even though it said this on my invoice I wasn’t charged for it...except I was. The invoice was itemised and I paid the total amount, this includes the install cost. Be wary.