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Happy with the product
The initial order was easy and the staff were friendly.
The blind is better than I expected after seeing some reviews from people who were not happy with it.
The install time period was 6-8 weeks however it did take much longer. But that’s understandable this time of year. A bit more communication from production would be polite.
It’s common sense to only operate it from the middle for this style of blind and if you use it correctly and be gentle with it I think it will last a long time. I do think the fabric should be held in to the trac...k a few more millimetres for strength. The blockout is very good and only a tiny bit of light comes through due to our window frame sagging. The installer was okay, but it was obvious we were his last stop and he wanted to go home, however he did the install well.
Awesome blinds, great service! Punctual, professional and good communication!
Punctual and friendly staff.
Let’s see how the blockout blinds will last in the future. For now they are nice!
Exactly what we needed
Extremely satisfied, colour and style suits the window. Prompt service and installation. Saved us having to replace with opaque glass. Keeps the heat out.
Perfect blockout blind
This has been the easiest of processes to purchase and have fitted a blockout blind. The blind is truly a blockout. So easy to lift and close and beautiful quality. Installation was trouble free, installer friendly, very efficient and informative. Very happy to have sleep ins on weekends now. A very happy customer. Highly recommended.
Fantastic product , like nothing else. Get yourself a free measure and quote.
The Installer was brilliant and the blinds look so good. Very happy customer , I would recommend them to my friends.
Great service and fantastic product.
From quote to install all done with ease and professionalism.
Extremely happy with the end result.
Money well spent.
As a shift worker I had the best night sleep once installed.
Poor after purchase service
I purchased two blinds two years ago, the blind installation was very good and when working the product is working, it blocks out the light as advertised. Unfortunately the string that holds the blind tight has snapped and the blind does not function as it should. I scheduled a service call for the blind to be fixed, this has since been cancelled by screenaway twice. If the next appointment is not cancelled we would have waited 6 weeks for a technician to fix the screenaway blind. The customer service team are apologetic however do not care of ...the inconvenience placed on the customer. Both appointments were cancelled by screenaway and there was no attempt to reschedule the appointment, I was sternly offered the next available appointment because they are so busy. Incredibly disappointed in the aftercare service.
Quality products and quality service
The representative who quoted us was very approachable and explained everything in detail. The products were delivered on time and we are very pleased with the installation and quality of the product. We would recommend them to anyone who asks for our advice.
These are truly the most amazing blinds. You will not be disappointed. They block all the light from the window. I am a mother of 2 little ones and its so amazing to block all the light for nap time. It would be perfect for shift workers. They sit so neatly in the window frame. The customer service is brilliant. I had a few questions once installed and they were all so happy to help me out.
It is by far the best blinds on the market
Turns day into night
I’m in Perth WA, and very happy with these blinds. They certainly turn day into pitch black. Good quality blind, installation was great. I’ve noticed a noise reduction as well. Highly recommend these blinds
Love …love …these blinds
Very prompt and efficient service from the very beginning of the measure and quote right up to the installation .Had a very friendly professional installer Adam who displayed excellent customer service and quality workmanship , thanks so much and we will definately be recommending screenaway to family and friends.
Very happy with service from first contact to installation with screen away blinds. The product does exactly what it says it will do and looks great. Thank you.
Excellent Quality Product
My ScreenAway blinds were exactly what I was hoping for. The product is high quality, the service was excellent and the staff including installation was professional and hassle free.
We had Screenaway Blinds installed in our master bedroom in April 2021 and we are very pleased with them. Not only do they effectively block out the light when needed, but they are easy to use and enhance the look and feel of our room. Because they fit so neatly away when not being used unlike our previously heavy curtains, our now picture windows allow us to truly enjoy looking into the garden whilst in the room. What a great product!
Perfect for my needs
Recently had Screenaway install blinds in my Rumpus Room. It was very annoying trying to watch TV with the glare shining on it, I had Venetians but even this didn’t help.
Screenaway blinds were perfect for my needs
Questions & Answers
Has anyone had issues with the motorized blinds? Do they stay in the tracks better?
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