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ScreenAway Blinds

ScreenAway Blinds

3.7 from 67 reviews · View Statistics
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Reviews

  • Product Quality
    1.3 (7)
  • Return Claim MadeYes · No (9)
  • Warranty Claim MadeYes (1) · No (8)
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Be wary of this company

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds
Frank
Frank
  • 2 reviews
  • 1 like

Great for block out but that's it

published

Had these installed a year ago. Great for block out for sleeping but that's it. No good if you have evaporative air conditioning as the windows need to be slightly open for air flow and the blinds are sucked out of their tracks so you cant have the blinds down on a hot night so that defeats the purpose of having block out blinds. No no-one informed us of this issue. Slight breeze and they come out their track. they are very flimsy. Don't let children operate them because of the blinds flimsy nature.

Michele

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
S Thompson
S ThompsonGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Extreme waste of money

published

Looked an amazing product on the video.
What a shock, blinds constantly blow off the rail.
The installer said there was a slight draft coming in the window so applied. Black sealer foam. Was not informed this would make the blinds pop off.
Recent inspection which I was going to be charged for, but refused… the solution was removing the bottom bar and to leave the blinds open by 10mm-14mm, defeating the blockout at they said they provide.
Find a better company that cares about their customers concerns and doesn’t leave them to solve the issue.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Munruben
MunrubenSouth East Queensland, QLD
  • 2 reviews
  • 1 like

One of the worst customer experiences I have ever had.

published
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Theresa C.
Theresa C.Perth, WA

Prepare to be disappointed. Terrible, terrible after sales service.

published

Had 3 blinds installed about 3 years ago. The largest blind had issues coming out of its track from Day 1. Every time we’ve tried to get it looked at or repaired it has been a painful, drawn out experience with slow response times.
In the past few weeks the blind has become unopenable, getting stuck at 30cm and crumpling even to get it that far. Have been struggling to get anyone to call us back for weeks despite multiple attempts at contacting Screen Away.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
D and D
D and D
  • 2 reviews

Not fitted correctly - Multiple calls & visits to fix has not been successful

published
Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Ben
Ben
  • 2 reviews

Couldn’t even turn up on time for a quote !

published

Had a quote lined up for a quote. And I get a call half an hour late to try to organise later in the afternoon.

I base my purchases on customer service especially punctuality . If you can’t turn up on time within 5-10mines either side you don’t deserve my money!

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
pony2006
pony2006South East Queensland, QLD
  • 8 reviews
  • 17 likes

Great idea, but rubbish products

published

Blinds fitted in 4 Bedrooms Oct 19, main bed ones failed to work, kept coming out of tracks, the one on the door we couldn’t open for 3 months. Installer was useless and wrecked out window sills. Waiting for a replacement blind still. Another blind in another has now broken. Paid $4400 for rubbish. Jims Blinds quoted $3009 for same blinds 18mths prior.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
Jessica
JessicaMetropolitan Adelaide, SA

Don't bother

published

Don't waste your time.
Go somewhere else, terrible customer service. Didn't even turn up to do my quote or even bother to return phone calls.
Been wasting over 6 weeks trying to spend money with an over priced, rude business.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Questions & Answers

Catherine C.
Catherine C.asked

Has anyone had issues with the motorized blinds? Do they stay in the tracks better?

No answers

Get an answer from our members and ScreenAway Blinds representatives

Details

CategoryBlind & Shutter Shops
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