1 photo
ScreenAway Blinds

ScreenAway Blinds

3.5 from 82 reviews · View Statistics
See the Best Blind & Shutter Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by ScreenAway Blinds

Reviews

  • Product Quality
    1.5 (13)
  • Return Claim MadeYes · No (17)
  • Warranty Claim MadeYes (2) · No (15)
Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
pony2006
pony2006South East Queensland, QLD
  • 9 reviews
  • 15 likes

Great idea, buts lots of quality control issues

published

We installed the Screenaway Blinds in 2019 in 4 bedrooms. The main bedroom has 3 large blinds and all of them are faulty and have ongoing issues. Springs keep breaking in all the blinds and we have repairman from Screenaway here very often. Most of the time, the main bedroom blinds don't work anyway.

Now they want call out cost on a very dodgy product.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. 
Are you able to send your best contact number and order number to production@screenaway.com.au? 
Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!

Very average blinds. Do not get with small children!!

published

The blinds are flimsy and the runners feel like they are always about to come out. I was instructed you can only lift up and down from the middle. Crazy really. Also don’t have them slightly down as wind can also pop them out. My daughter pressed a corner and it came right out. The blinds do block out the light but they won’t last. I would look elsewhere.

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Hi,
We are very sorry that this has been your experience and a national manager would like to discuss this with you further.
Kind Regards,

LPP
LPP

Ok

Similar opinion? Write a review on ProductReview.com.au!
Victor
VictorWestern Australia

These guys are a BIG SCAM

published

These guys are a BIG SCAM.

They take your advance and then threaten you to pay penalties for things that you don't even know. They don't even have a office or a showroom for their product. They come to you with some samples which aren't manufactured by them and provide a very minimal quote to get the advance.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds
Similar opinion? Write a review on ProductReview.com.au!
The trail
The trailMetropolitan Adelaide, SA
  • 2 reviews

Retractable fly screens

published

Had these installed in sliding windows, they can only be opened from outside. One screen began to buckle as I opened it . Sales should have told me these are not really suitable for sliding windows. Product is flimsy . Considering how expensive they are at more than $500 per average size windows i would have expected a more robust product. Actual fly mesh pops out frequently

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!
Blind & Shutter Shops

Find out how ScreenAway Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all

Didn’t get past the front door!

published

I was quite prepared to purchase but sales kept asking me if I’m married,who owned the house and what my husbands name was even after I told her those questions weren’t appropriate. You lost a sale with your rudeness.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds
Similar opinion? Write a review on ProductReview.com.au!
JB Pea
JB PeaPerth, WA
  • 2 reviews
  • 2 likes

Poor after purchase service

published
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!

Be wary of this company

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds
Similar opinion? Write a review on ProductReview.com.au!
Frank
Frank
  • 2 reviews
  • 2 likes

Great for block out but that's it

published

Had these installed a year ago. Great for block out for sleeping but that's it. No good if you have evaporative air conditioning as the windows need to be slightly open for air flow and the blinds are sucked out of their tracks so you cant have the blinds down on a hot night so that defeats the purpose of having block out blinds. No no-one informed us of this issue. Slight breeze and they come out their track. they are very flimsy. Don't let children operate them because of the blinds flimsy nature.

Michele

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds
Similar opinion? Write a review on ProductReview.com.au!
S Thompson
S ThompsonGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 2 likes

Extreme waste of money

published

Looked an amazing product on the video.
What a shock, blinds constantly blow off the rail.
The installer said there was a slight draft coming in the window so applied. Black sealer foam. Was not informed this would make the blinds pop off.
Recent inspection which I was going to be charged for, but refused… the solution was removing the bottom bar and to leave the blinds open by 10mm-14mm, defeating the blockout at they said they provide.
Find a better company that cares about their customers concerns and doesn’t leave them to solve the issue.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds
Similar opinion? Write a review on ProductReview.com.au!
Blind & Shutter Shops

Find out how ScreenAway Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Munruben
MunrubenSouth East Queensland, QLD
  • 2 reviews
  • 2 likes

One of the worst customer experiences I have ever had.

published
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

Munruben
Munruben
Similar opinion? Write a review on ProductReview.com.au!
Theresa C.
Theresa C.Perth, WA

Prepare to be disappointed. Terrible, terrible after sales service.

published

Had 3 blinds installed about 3 years ago. The largest blind had issues coming out of its track from Day 1. Every time we’ve tried to get it looked at or repaired it has been a painful, drawn out experience with slow response times.
In the past few weeks the blind has become unopenable, getting stuck at 30cm and crumpling even to get it that far. Have been struggling to get anyone to call us back for weeks despite multiple attempts at contacting Screen Away.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!
D and D
D and D
  • 2 reviews
  • 1 like

Not fitted correctly - Multiple calls & visits to fix has not been successful

published
Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!
Blind & Shutter Shops

Find out how ScreenAway Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Ben
Ben
  • 2 reviews

Couldn’t even turn up on time for a quote !

published

Had a quote lined up for a quote. And I get a call half an hour late to try to organise later in the afternoon.

I base my purchases on customer service especially punctuality . If you can’t turn up on time within 5-10mines either side you don’t deserve my money!

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Hi,
We are very sorry that this has been your experience and a national manager would like to discuss this with you further.
Kind Regards,

Ben
Ben

What could a national manager possible offer to remedy such bad service?

Similar opinion? Write a review on ProductReview.com.au!

Disappointed

published

I’ve had a bad experience with these blinds. Took a long time to get installed, over two months and after two weeks in they broke by coming off the rails. They are very expensive and the quality was worth it. All the people I dealt with however were very friendly, the product was just disappointing.

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Hi,
We are very sorry that this has been your experience and a national manager would like to discuss this with you further.
Kind Regards,

Similar opinion? Write a review on ProductReview.com.au!
Berkshire
BerkshireSydney, NSW

Installer hasnt returned to complete install of blinds and management doesnt return my calls. Spent over $8500

published

Installer hasn’t returned to complete install of blinds and management doesn’t return my calls. Spent over $8500 on a few blinds to receive ridiculous service and 1 blind still unusable. As blind was made out of square and window was proven to be square.

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Catherine C.
Catherine C.asked

Has anyone had issues with the motorized blinds? Do they stay in the tracks better?

No answers

Get an answer from our members and ScreenAway Blinds representatives

Details

CategoryBlind & Shutter Shops
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.