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ScreenAway Blinds

ScreenAway Blinds

3.5 from 82 reviews · View Statistics
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Reviews

  • Product Quality
    4.2 (62)
  • Return Claim MadeYes · No (67)
  • Warranty Claim MadeYes (2) · No (65)
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John
JohnMetropolitan Adelaide, SA

Installation of blockout blinds

published

The blinds are a great product and as a shift worker, are great for darkening a room. The process was seamless with a possible streamline. We had a different installer to the check measure. If our installer had done the measure he would have known of specific issues regarding our windows eg ability to remove and put in fly screens, have offered alternatives to improve the overall look of the frames. The installer did a great job overcoming a few issues. Certainly recommend them regardless and product is great.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, John; we appreciate your review.

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Kezza260
Kezza260Metropolitan Adelaide, SA

Great blinds

published

The blinds are great. We just had a service on one that wasn't working and I couldn't fault the person fixing the blind. It took a while for the company to get in touch with me to organise the call out and the price was a bit excessive.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, Kezza! we appreciate your review.

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pony2006
pony2006South East Queensland, QLD
  • 9 reviews
  • 15 likes

Great idea, buts lots of quality control issues

published

We installed the Screenaway Blinds in 2019 in 4 bedrooms. The main bedroom has 3 large blinds and all of them are faulty and have ongoing issues. Springs keep breaking in all the blinds and we have repairman from Screenaway here very often. Most of the time, the main bedroom blinds don't work anyway.

Now they want call out cost on a very dodgy product.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeYes
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. 
Are you able to send your best contact number and order number to production@screenaway.com.au? 
Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!
JCE
JCE
  • 2 reviews

Happy with the product

published
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, JCE!

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Very average blinds. Do not get with small children!!

published

The blinds are flimsy and the runners feel like they are always about to come out. I was instructed you can only lift up and down from the middle. Crazy really. Also don’t have them slightly down as wind can also pop them out. My daughter pressed a corner and it came right out. The blinds do block out the light but they won’t last. I would look elsewhere.

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Hi,
We are very sorry that this has been your experience and a national manager would like to discuss this with you further.
Kind Regards,

LPP
LPP

Ok

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Sara B
Sara BMetropolitan Adelaide, SA
  • 2 reviews

Love the blinds. Follow up customer service needs work.

published

The purchase and sale process was smooth and I love the blinds now they're installed. Follow up before the install was lacking and resulted in having to wait 9 weeks, not 6 weeks. Great quality, definitely blackout.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, Sara!

Similar opinion? Write a review on ProductReview.com.au!
Victor
VictorWestern Australia

These guys are a BIG SCAM

published

These guys are a BIG SCAM.

They take your advance and then threaten you to pay penalties for things that you don't even know. They don't even have a office or a showroom for their product. They come to you with some samples which aren't manufactured by them and provide a very minimal quote to get the advance.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds
Similar opinion? Write a review on ProductReview.com.au!

Awesome blinds, great service! Punctual, professional and good communication!

published

Great communication,
Quality workmanship
Punctual and friendly staff.
Let’s see how the blockout blinds will last in the future. For now they are nice!

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, Erica!

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Josanshe
JosansheMetropolitan Adelaide, SA

Exactly what we needed

published

Extremely satisfied, colour and style suits the window. Prompt service and installation. Saved us having to replace with opaque glass. Keeps the heat out.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, Josanshe!

Similar opinion? Write a review on ProductReview.com.au!
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The trail
The trailMetropolitan Adelaide, SA
  • 2 reviews

Retractable fly screens

published

Had these installed in sliding windows, they can only be opened from outside. One screen began to buckle as I opened it . Sales should have told me these are not really suitable for sliding windows. Product is flimsy . Considering how expensive they are at more than $500 per average size windows i would have expected a more robust product. Actual fly mesh pops out frequently

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!

Didn’t get past the front door!

published

I was quite prepared to purchase but sales kept asking me if I’m married,who owned the house and what my husbands name was even after I told her those questions weren’t appropriate. You lost a sale with your rudeness.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds
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Margie Lindley
Margie LindleyMetropolitan Adelaide, SA
  • 2 reviews

Perfect blockout blind

published

This has been the easiest of processes to purchase and have fitted a blockout blind. The blind is truly a blockout. So easy to lift and close and beautiful quality. Installation was trouble free, installer friendly, very efficient and informative. Very happy to have sleep ins on weekends now. A very happy customer. Highly recommended.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, Margie!

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Robyn Moore
Robyn Moore
  • 2 reviews

Fantastic product , like nothing else. Get yourself a free measure and quote.

published

The Installer was brilliant and the blinds look so good. Very happy customer , I would recommend them to my friends.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, Robyn!

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Great service and fantastic product.

published

From quote to install all done with ease and professionalism.
Extremely happy with the end result.
Money well spent.
As a shift worker I had the best night sleep once installed.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, Rob!

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JB Pea
JB PeaPerth, WA
  • 2 reviews
  • 2 likes

Poor after purchase service

published
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

Catherine C.
Catherine C.asked

Has anyone had issues with the motorized blinds? Do they stay in the tracks better?

No answers

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CategoryBlind & Shutter Shops
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