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Happy with the product
The initial order was easy and the staff were friendly.
The blind is better than I expected after seeing some reviews from people who were not happy with it.
The install time period was 6-8 weeks however it did take much longer. But that’s understandable this time of year. A bit more communication from production would be polite.
It’s common sense to only operate it from the middle for this style of blind and if you use it correctly and be gentle with it I think it will last a long time. I do think the fabric should be held in to the trac...k a few more millimetres for strength. The blockout is very good and only a tiny bit of light comes through due to our window frame sagging. The installer was okay, but it was obvious we were his last stop and he wanted to go home, however he did the install well.
Very average blinds. Do not get with small children!!
The blinds are flimsy and the runners feel like they are always about to come out. I was instructed you can only lift up and down from the middle. Crazy really. Also don’t have them slightly down as wind can also pop them out. My daughter pressed a corner and it came right out. The blinds do block out the light but they won’t last. I would look elsewhere.
Love the blinds. Follow up customer service needs work.
The purchase and sale process was smooth and I love the blinds now they're installed. Follow up before the install was lacking and resulted in having to wait 9 weeks, not 6 weeks. Great quality, definitely blackout.
These guys are a BIG SCAM
These guys are a BIG SCAM.
They take your advance and then threaten you to pay penalties for things that you don't even know. They don't even have a office or a showroom for their product. They come to you with some samples which aren't manufactured by them and provide a very minimal quote to get the advance.
Awesome blinds, great service! Punctual, professional and good communication!
Punctual and friendly staff.
Let’s see how the blockout blinds will last in the future. For now they are nice!
Exactly what we needed
Extremely satisfied, colour and style suits the window. Prompt service and installation. Saved us having to replace with opaque glass. Keeps the heat out.
Retractable fly screens
Had these installed in sliding windows, they can only be opened from outside. One screen began to buckle as I opened it . Sales should have told me these are not really suitable for sliding windows. Product is flimsy . Considering how expensive they are at more than $500 per average size windows i would have expected a more robust product. Actual fly mesh pops out frequently
Didn’t get past the front door!
I was quite prepared to purchase but sales kept asking me if I’m married,who owned the house and what my husbands name was even after I told her those questions weren’t appropriate. You lost a sale with your rudeness.
Perfect blockout blind
This has been the easiest of processes to purchase and have fitted a blockout blind. The blind is truly a blockout. So easy to lift and close and beautiful quality. Installation was trouble free, installer friendly, very efficient and informative. Very happy to have sleep ins on weekends now. A very happy customer. Highly recommended.
Fantastic product , like nothing else. Get yourself a free measure and quote.
The Installer was brilliant and the blinds look so good. Very happy customer , I would recommend them to my friends.
Great service and fantastic product.
From quote to install all done with ease and professionalism.
Extremely happy with the end result.
Money well spent.
As a shift worker I had the best night sleep once installed.
Quality products and quality service
The representative who quoted us was very approachable and explained everything in detail. The products were delivered on time and we are very pleased with the installation and quality of the product. We would recommend them to anyone who asks for our advice.
Be wary of this company
I have two young children and wanted a blind that would completely block out the sun from streaming into their rooms and waking them early. These Screenaway blinds looked the perfect solution. The installer finished installing them and warned me in no uncertain terms to be very careful when pulling them up only to do it from the direct centre of the blind. Little did I know how flimsy they were. Anything but the direct centre means the blinds pop out of their tracks and have to be put back in. You are unable to have the blinds half way down and...have the window open even a crack as this will also push the blinds out of alignment. Even worse then the blinds though is the service. My daughter’s blind is now broken and permanently stuck fully closed leaving her room in darkness. I have been cancelled on twice in the last two weeks for the exact same reason - a sick repairman. When contacted again I now have to wait a further two weeks for a rescheduled appointment which I also have to pay $120 for. They are happy to push these shonky blinds onto people which they are obviously embarrassed to sell or face their customer when they inevitably break apart. I feel sorry for the people leaving positive reviews as they will soon experience the poor workmanship of the blinds and be deeply disappointed with an Australian company.
These are truly the most amazing blinds. You will not be disappointed. They block all the light from the window. I am a mother of 2 little ones and its so amazing to block all the light for nap time. It would be perfect for shift workers. They sit so neatly in the window frame. The customer service is brilliant. I had a few questions once installed and they were all so happy to help me out.
It is by far the best blinds on the market
Turns day into night
I’m in Perth WA, and very happy with these blinds. They certainly turn day into pitch black. Good quality blind, installation was great. I’ve noticed a noise reduction as well. Highly recommend these blinds
Questions & Answers
Has anyone had issues with the motorized blinds? Do they stay in the tracks better?
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