Block out blind doesn't block out light
SO FRUSTRATED. Customer service before installation was good, however the "block-out" blind we had installed in our toddlers room was an absolute waste of money. After installation there is still light coming in from around the frame of the blind. The blind itself comes out of the tracks whenever it is slightly sunny because as the installer told us, the heat from the sun is causing the fabric to bulge and then come out of the tracks. Claims as per the website are it's great for sleeping babies, definitely NOT. The material is so bad that I can...literally see the siloette of the window frame from the sun through the blind when it's closed. The blind bulges and comes out of the tracks causing large amounts of light to enter the room. And not to mention the amount of heat radiating into the room from it hitting the blind material. You can't sit within 1 meter of the window without sweating on a 20 degree day and I hate to think that it will be like in summer! I asked for a different installer to come and fix it, they sent the same guy, I asked for a refund for the blind but apparently it's not the fault of the products, it's because it's a North facing window and a lot of light comes in which is not usually the case with their customers??? Something pretty basic that the sales person or installer could have seen on the 2 occasions they visited before they installed!! Absolutely appalled at the quality of this product and the conduct since installation.
Dont purchase save your money
Purchase 4 blinds got installed in January, since then every time you open a window or air con the blinds move out of place and can’t close.
Complained made appointments to see the blinds and sent me same guy he did nothing .
When u sign up they pressure u to lock a deal and don’t mention the air problems with these blinds .
They refuse to refund all they want to do is fix .
There warranty is crap.
I spend over $3000 please go to normal roller blinds .
Questions & Answers
Has anyone had issues with the motorized blinds? Do they stay in the tracks better?
Get an answer from our members and ScreenAway Blinds representatives
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.