1 photo
ScreenAway Blinds

ScreenAway Blinds

3.5 from 110 reviews · View Statistics
See the Best Blind & Shutter Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by ScreenAway Blinds

Reviews

1.0
5 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(5)
  • Product Quality
    1.0 (5)
  • Return Claim MadeYes (5) · No
  • Warranty Claim MadeYes (5) · No
Previous
Clear all
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
Sandra
Sandra
  • 2 reviews
  • 3 likes

Installation a nightmare and company refuse to get back to us

published

Do not use screenaway
After 4 months blinds still have ripples, do not open and close properly, installer has stated it cannot be fixed snd won’t work on our room yet owner of screenaway refuses to refund or speak to us! BEWARE do not use this dodgy company!

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
ScreenAway Blinds
ScreenAway AustraliaScreenAway BlindsSend a private message
Sandra
Sandra
Similar opinion? Write a review on ProductReview.com.au!
Alexandre
Alexandre
  • 4 reviews
  • 2 likes

Waste of money, worst costumer service.

published

Installed one year ago for 2.5K on a bay window. Yes it is that expensive.

At first looks awesome, after 3 months started noticing the blind would start buckling and light (a lot) would go through. In the past 8 months exchanged inumerous messages, fone calls, emails etc to get it fixed. They NEVER came to fix, now the issue is worst as the blind is peeling off and every night it opens up. Check the photo, this is after 8 months of very light use, maybe opening and closing the blind once a day max. Imagine after 5 years.

I'm about to remove it and put something worth 2.5K, but before I will seek legal advise. This company should be called RUNAWAY or STAYAWAY.

  • Thumbnail
Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
ScreenAway Blinds
ScreenAway AustraliaScreenAway BlindsSend a private message

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!
G Hill
G HillSouth East Queensland, QLD

Dont Waste Your Money

published
  • Thumbnail
  • Thumbnail
  • Thumbnail
Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
ScreenAway Blinds
ScreenAway AustraliaScreenAway BlindsSend a private message

Thank you for your review; we can't agree with it; however, we respect your opinion and kind regards.

G Hill
G Hill
Similar opinion? Write a review on ProductReview.com.au!

Blinds lasted 18 months before strings broke in retract mechanism.

published

Bought 3 large blinds. All have broken after 18 months. Very painful to try and get someone to fix. In fact, couldn’t even get a response from main headquarters - they palm you off to local installer.
These blinds are not made to last.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
ScreenAway Blinds
ScreenAway AustraliaScreenAway BlindsSend a private message

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!
Blind & Shutter Shops

Find out how ScreenAway Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
northbrisbanehome
northbrisbanehomeAU
  • 4 reviews
  • 27 likes

QLD Buyers BEWARE

published

I had these blinds installed in January 2020 and as of September I am still waiting for them to come and fix the error their installer made (he installed them too low and my louvres cannot open).
The office has made error after error, and the job was forgotten about on more than one occasion. There has been three different installers out to repair the job and every time they've been unable to do so (parts, ordering issues etc).
If you are in QLD and considering these blinds I would choose another company. There service is appalling.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
ScreenAway Blinds
ScreenAway AustraliaScreenAway BlindsSend a private message

Hi,
We are very sorry that this has been your experience and a national manager would like to discuss this with you further.
Kind Regards,

northbrisbanehome
northbrisbanehome

A year later?? Just another sign of how poor your customer service is!

Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Catherine C.
Catherine C.asked

Has anyone had issues with the motorized blinds? Do they stay in the tracks better?

No answers

Get an answer from our members and ScreenAway Blinds representatives

Details

CategoryBlind & Shutter Shops
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.