I had these blinds installed in January 2020 and as of September I am still waiting for them to come and fix the error their installer made (he installed them too low and my louvres cannot open).
The office has made error after error, and the job was forgotten about on more than one occasion. There has been three different installers out to repair the job and every time they've been unable to do so (parts, ordering issues etc).
If you are in QLD and considering these blinds I would choose another company. There service is appalling.

Blinds fitted in 4 Bedrooms Oct 19, main bed ones failed to work, kept coming out of tracks, the one on the door we couldn’t open for 3 months. Installer was useless and wrecked out window sills. Waiting for a replacement blind still. Another blind in another has now broken. Paid $4400 for rubbish. Jims Blinds quoted $3009 for same blinds 18mths prior.

Don't waste your time.
Go somewhere else, terrible customer service. Didn't even turn up to do my quote or even bother to return phone calls.
Been wasting over 6 weeks trying to spend money with an over priced, rude business.