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ScreenAway Blinds

ScreenAway Blinds

3.8 from 47 reviews · View Statistics

Reviews

4.1

43 reviews
  • Product Quality
    1.5 (4)
  • Return Claim MadeYes · No (6)
  • Warranty Claim MadeYes (1) · No (5)
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Munruben

MunrubenSouth East Queensland, QLD

  • 2 reviews

One of the worst customer experiences I have ever had.

published
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Theresa C.

Theresa C.Perth, WA

Prepare to be disappointed. Terrible, terrible after sales service.

published

Had 3 blinds installed about 3 years ago. The largest blind had issues coming out of its track from Day 1. Every time we’ve tried to get it looked at or repaired it has been a painful, drawn out experience with slow response times.
In the past few weeks the blind has become unopenable, getting stuck at 30cm and crumpling even to get it that far. Have been struggling to get anyone to call us back for weeks despite multiple attempts at contacting Screen Away.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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D and D

D and D

  • 2 reviews

Not fitted correctly - Multiple calls & visits to fix has not been successful

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
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Ben

Ben

  • 2 reviews

Couldn’t even turn up on time for a quote !

published

Had a quote lined up for a quote. And I get a call half an hour late to try to organise later in the afternoon.

I base my purchases on customer service especially punctuality . If you can’t turn up on time within 5-10mines either side you don’t deserve my money!

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
pony2006

pony2006South East Queensland, QLD

  • 8 reviews
  • 17 likes

Great idea, but rubbish products

published

Blinds fitted in 4 Bedrooms Oct 19, main bed ones failed to work, kept coming out of tracks, the one on the door we couldn’t open for 3 months. Installer was useless and wrecked out window sills. Waiting for a replacement blind still. Another blind in another has now broken. Paid $4400 for rubbish. Jims Blinds quoted $3009 for same blinds 18mths prior.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Similar opinion? Write a review on ProductReview.com.au!
Jessica

JessicaMetropolitan Adelaide, SA

Don't bother

published

Don't waste your time.
Go somewhere else, terrible customer service. Didn't even turn up to do my quote or even bother to return phone calls.
Been wasting over 6 weeks trying to spend money with an over priced, rude business.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!
See all ScreenAway Blinds reviews

Questions & Answers

Catherine C.

Catherine C.asked

Has anyone had issues with the motorized blinds? Do they stay in the tracks better?

No answers

Get an answer from our members and ScreenAway Blinds representatives

Details

CategoryBlind & Shutter Shops

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