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ScreenAway Blinds

ScreenAway Blinds

3.6 from 81 reviews · View Statistics
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Reviews

  • Product Quality
    2.0 (3)
  • Return Claim MadeYes (0) · No (3)
  • Warranty Claim MadeYes (1) · No (2)
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JB Pea
JB PeaPerth, WA
  • 2 reviews
  • 2 likes

Poor after purchase service

published
Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

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Disappointed

published

I’ve had a bad experience with these blinds. Took a long time to get installed, over two months and after two weeks in they broke by coming off the rails. They are very expensive and the quality was worth it. All the people I dealt with however were very friendly, the product was just disappointing.

Product Quality
2/5
Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Hi,
We are very sorry that this has been your experience and a national manager would like to discuss this with you further.
Kind Regards,

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Berkshire
BerkshireSydney, NSW

Installer hasnt returned to complete install of blinds and management doesnt return my calls. Spent over $8500

published

Installer hasn’t returned to complete install of blinds and management doesn’t return my calls. Spent over $8500 on a few blinds to receive ridiculous service and 1 blind still unusable. As blind was made out of square and window was proven to be square.

Product Quality
2/5
Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!

Not worth the money at all

published

We had our blinds installed in 2 bedrooms in December and since day 1, we have had nothing but issues with the product. After trying to get it fixed 3-4 times they finally agreed to install a new blind in one of the rooms. This was installed on Thursday and guess what, it’s even worse than the previous one. Keeps coming of the tracks and the light is seeping in from all sides. Seriously! For the money screenaway charge, they should do a better job of installing the blinds. I have been very patient through all the call outs, but I have had it now. Do not waste your money on the product as you will not be getting what you pay for.

Product Quality
2/5
Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

Catherine C.
Catherine C.asked

Has anyone had issues with the motorized blinds? Do they stay in the tracks better?

No answers

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Details

CategoryBlind & Shutter Shops
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