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ScreenAway Blinds

ScreenAway Blinds

3.5 from 82 reviews · View Statistics
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Reviews

  • Product Quality
    4.0 (65)
  • Return Claim MadeYes (5) · No (63)
  • Warranty Claim MadeYes (4) · No (65)
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John
JohnMetropolitan Adelaide, SA

Installation of blockout blinds

published

The blinds are a great product and as a shift worker, are great for darkening a room. The process was seamless with a possible streamline. We had a different installer to the check measure. If our installer had done the measure he would have known of specific issues regarding our windows eg ability to remove and put in fly screens, have offered alternatives to improve the overall look of the frames. The installer did a great job overcoming a few issues. Certainly recommend them regardless and product is great.

Product Quality
5/5
Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, John; we appreciate your review.

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Kezza260
Kezza260Metropolitan Adelaide, SA

Great blinds

published

The blinds are great. We just had a service on one that wasn't working and I couldn't fault the person fixing the blind. It took a while for the company to get in touch with me to organise the call out and the price was a bit excessive.

Product Quality
4/5
Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, Kezza! we appreciate your review.

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pony2006
pony2006South East Queensland, QLD
  • 9 reviews
  • 15 likes

Great idea, buts lots of quality control issues

published

We installed the Screenaway Blinds in 2019 in 4 bedrooms. The main bedroom has 3 large blinds and all of them are faulty and have ongoing issues. Springs keep breaking in all the blinds and we have repairman from Screenaway here very often. Most of the time, the main bedroom blinds don't work anyway.

Now they want call out cost on a very dodgy product.

Product Quality
1/5
Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. 
Are you able to send your best contact number and order number to production@screenaway.com.au? 
Kind Regards.

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G Hill
G HillSouth East Queensland, QLD

Dont Waste Your Money

published
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Product Quality
1/5
Incentivised Review No
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JCE
JCE
  • 2 reviews

Happy with the product

published
Product Quality
4/5
Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, JCE!

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TRB
TRBSouth East Queensland, QLD
  • Verified

Customer Service was appalling

published
Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact number and order number to production@screenaway.com.au? Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!

Very average blinds. Do not get with small children!!

published

The blinds are flimsy and the runners feel like they are always about to come out. I was instructed you can only lift up and down from the middle. Crazy really. Also don’t have them slightly down as wind can also pop them out. My daughter pressed a corner and it came right out. The blinds do block out the light but they won’t last. I would look elsewhere.

Product Quality
2/5
Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Hi,
We are very sorry that this has been your experience and a national manager would like to discuss this with you further.
Kind Regards,

LPP
LPP

Ok

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Sara B
Sara BMetropolitan Adelaide, SA
  • 2 reviews

Love the blinds. Follow up customer service needs work.

published

The purchase and sale process was smooth and I love the blinds now they're installed. Follow up before the install was lacking and resulted in having to wait 9 weeks, not 6 weeks. Great quality, definitely blackout.

Product Quality
5/5
Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, Sara!

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Victor
VictorWestern Australia

These guys are a BIG SCAM

published

These guys are a BIG SCAM.

They take your advance and then threaten you to pay penalties for things that you don't even know. They don't even have a office or a showroom for their product. They come to you with some samples which aren't manufactured by them and provide a very minimal quote to get the advance.

Product Quality
1/5
Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds
Similar opinion? Write a review on ProductReview.com.au!
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James
JamesWestern Australia
  • 2 reviews

Absolute pain to deal with after paying deposit

published

after paying deposit, its more than six weeks and we haven't heard back. Only get told the guy looking after you is in a meeting and will call you back - now a week and nobody has called back to provide an update. Will never use them again! Disappointed (:)

Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Hi,
We are very sorry that this has been your experience and a national manager would like to discuss this with you further.
Kind Regards,

Similar opinion? Write a review on ProductReview.com.au!

Awesome blinds, great service! Punctual, professional and good communication!

published

Great communication,
Quality workmanship
Punctual and friendly staff.
Let’s see how the blockout blinds will last in the future. For now they are nice!

Product Quality
5/5
Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, Erica!

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Josanshe
JosansheMetropolitan Adelaide, SA

Exactly what we needed

published

Extremely satisfied, colour and style suits the window. Prompt service and installation. Saved us having to replace with opaque glass. Keeps the heat out.

Product Quality
5/5
Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, Josanshe!

Similar opinion? Write a review on ProductReview.com.au!
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Alex
AlexSydney, NSW
  • 2 reviews

Great Job

published

Service and installation were great, just took a lot longer to install than originally quoted. Happy so far but they have just been finished. Look nice

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Incentivised Review No
Warranty Claim MadeNo
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Thank you very much, Alex!

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The trail
The trailMetropolitan Adelaide, SA
  • 2 reviews

Retractable fly screens

published

Had these installed in sliding windows, they can only be opened from outside. One screen began to buckle as I opened it . Sales should have told me these are not really suitable for sliding windows. Product is flimsy . Considering how expensive they are at more than $500 per average size windows i would have expected a more robust product. Actual fly mesh pops out frequently

Product Quality
1/5
Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!

Blinds lasted 18 months before strings broke in retract mechanism.

published

Bought 3 large blinds. All have broken after 18 months. Very painful to try and get someone to fix. In fact, couldn’t even get a response from main headquarters - they palm you off to local installer.
These blinds are not made to last.

Product Quality
1/5
Incentivised Review No
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

We are very sorry that this has been your experience and we would like to investigate this matter further for you. Can you send your best contact and order number to production@screenaway.com.au? Kind Regards.

Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

Catherine C.
Catherine C.asked

Has anyone had issues with the motorized blinds? Do they stay in the tracks better?

No answers

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CategoryBlind & Shutter Shops
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