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ScreenAway Blinds

ScreenAway Blinds

3.8 from 54 reviews · View Statistics

Reviews

  • Product Quality
    4.3 (45)
  • Return Claim MadeYes · No (47)
  • Warranty Claim MadeYes (2) · No (45)
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Rebecca

RebeccaSouth East Queensland, QLD

Excellent service

published

Very happy with service from first contact to installation with screen away blinds. The product does exactly what it says it will do and looks great. Thank you.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo

Excellent Quality Product

published

My ScreenAway blinds were exactly what I was hoping for. The product is high quality, the service was excellent and the staff including installation was professional and hassle free.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Dorothy S.

Dorothy S.Metropolitan Adelaide, SA

Wonderful Blinds

published

We had Screenaway Blinds installed in our master bedroom in April 2021 and we are very pleased with them. Not only do they effectively block out the light when needed, but they are easy to use and enhance the look and feel of our room. Because they fit so neatly away when not being used unlike our previously heavy curtains, our now picture windows allow us to truly enjoy looking into the garden whilst in the room. What a great product!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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S Thompson

S ThompsonGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Extreme waste of money

published

Looked an amazing product on the video.
What a shock, blinds constantly blow off the rail.
The installer said there was a slight draft coming in the window so applied. Black sealer foam. Was not informed this would make the blinds pop off.
Recent inspection which I was going to be charged for, but refused… the solution was removing the bottom bar and to leave the blinds open by 10mm-14mm, defeating the blockout at they said they provide.
Find a better company that cares about their customers concerns and doesn’t leave them to solve the issue.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Munruben

MunrubenSouth East Queensland, QLD

  • 2 reviews

One of the worst customer experiences I have ever had.

published
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
maria

mariaSydney, NSW

  • 4 reviews
  • 2 likes

Perfect for my needs

published

Recently had Screenaway install blinds in my Rumpus Room. It was very annoying trying to watch TV with the glare shining on it, I had Venetians but even this didn’t help.
Screenaway blinds were perfect for my needs

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Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Mondoni

MondoniGreater Melbourne (Metropolitan), VIC

Reduced our cooling bill

published

We heard about ScreenAway on the radio and after looking them up decided to give their product a go. We had several blinds installed of various configurations - narrow, wide, pull up to close, and blockouts. Initial meeting went smoothly, check measure was carried out promptly and installation went well. There was one blind that was the incorrect colour and this was replaced within a week.

Best part about these blinds is the amount of heat they keep out! Upstairs is usually like a furnace on hot days unless we keep the aircon on all day. These blinds made a huge difference, we're very satisfied with the product.

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Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Theresa C.

Theresa C.Perth, WA

Prepare to be disappointed. Terrible, terrible after sales service.

published

Had 3 blinds installed about 3 years ago. The largest blind had issues coming out of its track from Day 1. Every time we’ve tried to get it looked at or repaired it has been a painful, drawn out experience with slow response times.
In the past few weeks the blind has become unopenable, getting stuck at 30cm and crumpling even to get it that far. Have been struggling to get anyone to call us back for weeks despite multiple attempts at contacting Screen Away.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Nicole Taylor

Nicole TaylorGreater Melbourne (Inner), VIC

  • 18 reviews
  • 7 likes

I'm thrilled!

published

We got 2 fly screens for 2 large kitchen windows. flies would come in when we opened the windows, so the windows were kept shut. Also we have cats we need to keep in - out cats are not screen climbers, so this is not an issue for us..
The whole customer service process was excellent. It is clear the staff value this company. The product has exceeded my expectations. The screens look stylish and subtle. And we can open our gorgeous windows to let in the gorgeous fresh air! Not cheap, but we didn't want cheap. We wanted quality and style.

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Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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D and D

D and D

  • 2 reviews

Not fitted correctly - Multiple calls & visits to fix has not been successful

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Steve

SteveSouthern and Hills, SA

Exactly as advertised.

published

Exactly as advertised. Adam was brilliant, superb job. Would definitely recommend ScreenAway. If all the installers were as pleasant as Adam, couldn’t go far wrong.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Hi Steve, thank you for your positive feedback, enjoy the blinds!

Prudence

Prudence Metropolitan Adelaide, SA

Fantastic very neat and trim finish

published

Our Screenaway blinds were installed for us by Adam in the hallway and three bedrooms. Adam is very personable and did a perfect job. He left everything neat and tidy. Plus they look fantastic.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Hi Prudence, thank you for your positive feedback, we really appreciate it :) We will forward your kind words through to Adam.

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The reviewer stated that an incentive was offered for this review

Very happy with the customer service and product

published

I’ve had Screenaway installed in two bedrooms in the house. It’s is definitely effective at blocking out the light! It’s the only internal blind product I’ve found with zero light bleed around the edges - pretty impressive.
Their customer service has been good also - Zoey has been incredibly friendly, proactive and helpful.
Only concern to note is that the screens are not secured into the track down the side, so a strong draft can cause our screens to pop out of their track. This means the screens are not useable for us on windy days, even with the windows fully closed. It’s a limitation in the product that I think they could have warned us about. I will be trying to have the draft sealed and see how it goes after that.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Hi Jeff, thank you for your positive feedback we really appreciate it :)

Good Night

Good Night Metropolitan Adelaide, SA

Good night sleep

published

Adam was awesome took so little time to install and made no mess at all great job
Thank you so much

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
ScreenAway Blinds
ScreenAway AustraliaScreenAway Blinds

Hi there, thank you for your positive feedback we really appreciate it. Enjoy the blinds!

Ben

Ben

  • 2 reviews

Couldn’t even turn up on time for a quote !

published

Had a quote lined up for a quote. And I get a call half an hour late to try to organise later in the afternoon.

I base my purchases on customer service especially punctuality . If you can’t turn up on time within 5-10mines either side you don’t deserve my money!

Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Questions & Answers

Catherine C.

Catherine C.asked

Has anyone had issues with the motorized blinds? Do they stay in the tracks better?

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CategoryBlind & Shutter Shops
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