excellent product and the service we recived from the se drummoyne showroom is just outstanding from the sales team to the actual installers simply just the best
Do not use this company (I was forced to give them one star, they do not deserve that)
I have been trying to organise my floor boards to be re-sanded and polished by SE Timber in Drummoyne for two months now. I have been promised calls back over 10 times and have always been told "Ill call you back in 5 minutes" by Vanessa, the Manager there. When she first came over to quote, she forgot about the appointment. She then kept dragging us on with cancelled appointments, one after another. She then finally locked a date in and no-one turned up, Meanwhile, we had furniture all stacked up around the house. I then get told that Vanessa ...is a problem and they are going to investigate it???? When I read the reviews, this issue has been going on for a long time. The Manager, of SE Timber came out and apologised. He told us he would fix it and guess what - no call back. I'm really disappointed as I used them 15 years ago and they were great. They are completely unprofessional and I would not recommend them fullstop.
WARNING - STAY AWAY!
SE Timber Drummoyne - what a mistake it was dealing with this business. They left us with flooring which is defective, scammed us by charging us for floor levelling which is NOT level, leaving sections of our floor which are bouncy. Did not properly lay flooring in some sections which left us with excessive creaking/cracking sounds, did not utilise expansion joints as required and despite making repeated assurances to come back and make good on all the defects, did not bother showing up or committing. The delays throughout the installation process meant that we were charged additional costs by my home builder. A terrible and stressful experience.
Very Happy Customer- Se timber Drummoyne
After looking for several months for a flooring company to supply and install timber flooring in our home we came across Se Timber Floors in Drummoyne. SE came out and provided us with a Quote, at the time of the inspection we were amazed how experienced they were there was nothing left out everything was pointed out to us and they had a solution for all the difficult issues we had with our sub floor levels. We went ahead with Se Timber Flooring in Drummoyne as we found them to be very upfront and very professional the floor we got was a Bor...al Spotted Gum wide board .Our floor looks amazing the installers did a fantastic job the finish was done with a water base Satin, everything was done as Vanessa originally told us and by their in -house installers nothing was subcontracted out. We recommend Se Timber in Drummoyne to all our family and friends and anybody who is wanting a good quality timber floor. Thank you Se Drummoyne.
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SE timber Drummoyne
Love the workmanship and showroom service best I have ever come across. Wouldn’t have it any other way from showroom service to installation. Price was right and competitive. I would highly recommend S E timber Drummoyne
bunch of muppets
The lady in Drumoyne called Vanesssa is the biggest liar and waste of space. Unreliable, liar, do not bother. These guys should close their business. Twice left me high and dry and cant even keep an appointment in her calendar.
Dreadful Service - SE Timber Drummoyne
My husband and I decided to put a timber floor down and as we had gone with SE Timber at Drummoyne several years ago for carpet I decided to go their to look at their flooring. I went there twice in one week only to see a sign on their door saying they were closed and to ring Vanessa on a mobile number, which I did and she didn't answer. I got a voicemail from her later but I didn't respond as I was home by then. The third time I went there there was yet again a sign on the door saying back in 20 minutes! I waited 10 minutes then called Vanessa...again who answered and said "I'm coming back now" I waited another 10 minutes before she arrived. I went in and chose the timber I liked and she said she would send a quote, which she did and she also said she would send someone around the next day to look at the floor. That was supposed to be 3 days ago and I haven't heard a word since. Clearly I will not be using their services. I can't believe they're still in business when they can't even treat potential customers well!
I received a prompt quote from the Drumoyne office of SE Timbers & was able to have my Blackbutt floors sanded & polished within a week. I was absolutely delighted with the work of Carlos, the floors just look amazing. And a thank you for fitting in with my schedules.
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