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SE Timber
3.3 from 85 reviews · View Statistics
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Reviews

2.3
3 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(2)
  • Product Quality
    1.0 (1)
  • Return Claim MadeYes (1) · No (1)
  • Warranty Claim MadeYes · No (2)
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disgusted
disgustedSydney, NSW

thieves and liars- do not use this company or any associated with this woman!

published

we paid a deposit of $9000 for supply and install timber stairs in May this year. Vanessa at S E Timber floors Drummoyne has taken that money and NEVER delivered the product or service. Constant chasing up with phone calls, texts and emails and she keeps promising to refund the money but never does. She has practically stolen my money and is now evading me. I am pursuing the matter further. Do not do business with this person!

Incentivised Review No
Floor Types PurchasedTimber
Return Claim MadeNo
Store LocationDrummoyne
Warranty Claim MadeNo
KM H.
KM H.Sydney, NSW
  • 3 reviews
  • 1 like

Hang On To Your Deposit!

published

Retailer attends without notice on the first occasion demanding to be let into the house to measure up. Sent away and comes back the following week at an agreed time, measures up and sends a quote requiring 50% deposit. Quote agreed to, deposit paid, then they advise they can't do the job due to factory limitations, and sought our advice as to proceeding or otherwise. We advise no - refund the deposit. Needless to say the job is now with Fair Trading as the deposit isn't coming back and we are $10K out of pocket. Avoid like the plague.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeNo

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