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SE Timber
3.4 from 82 reviews · View Statistics
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Dis-organised Company

published
rohan newcomb
rohan newcombSydney, NSW
  • 6 reviews
  • 1 like

Not even open during business hours

published

The Chatswood store is listed as being open on Satudays until 4pm, arrived at 2.30 and store closed, really glad we drove all the way for nothing, what's funny is we walked across the road into another flooring store and bought the same product.
You guys need to lift your game if you expect to stay in business

Don't repair a problem in a hurru

published

Initial consultation with them fine until a persisting problem occurred like squeaking floorboard throughout our apartment , took 2 years to fix , then told us needed skirting boards which we paid extra for to this day look shabby as was just a quick fix for them stay away they not for the customer

Good Product - Poor Service

published

SE Timber did a beautiful job installing our floors. However, the level of service provided from start to finish was disappointing.

From the time the job was booked, the onus was on us to follow up on delivery and installation details. Communication around the delivery of the materials was especially poor. Booking time provided was not adhered to and again, follow up was required.

The most frustrating experience was on installation day, when the installer arrived late, without a word of acknowledgment or apology.

The job itself was done well but the level of service provided by their back end was really disappointing, and requires serious consideration, if you're planning to book a job with them.

SE Timber
Luke J.SE Timber
Blind & Shutter Shops

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What happended to timely, professional service?

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