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It looks fabulous and feels great to walk on.
SE Timbers did a marvellous job from helping us to select the right product to disposing of the old floor and laying the new one. It upgraded the look of the apartment significantly.
Great result and price, some hiccups in process
We are really happy with our preference floating floorboards, skirting boards and carpet. Staff at Waterloo were lovely to deal with and the price was competitive compared to other quotes we received. There were some issues in the process however as on two occasions there were no shows (on the day to do the measure and the day to remove the existing carpet).
SE Timber Flooring
Though our timber floor was purchased directly through Castle Hill Branch, our visits to SE Timber Head Office at Waterloo, were extremely worthwhile. All staff at both premises were professional, very helpful and keen to assist us in the decision making process. Zach and the team at Waterloo were particularly helpful in providing timber samples at short notice.The only glitch from purchase to installation was made by the warehouse when delivering our order. Otherwise, we would have provided a 5 star rating. Most importantly, the floor installer was excellent and took great pride in doing an outstanding job. The finished product looks great. Thank you!
- Castle Hill
New Flooring! A couple of hiccups and then finally a great result.
Wasn't impressed at first with the non-delivery and then the postponing of the install, however once over the hurdles Sara was very helpful, so was Nathaniel.
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Thank you - a beautiful result !
Despite a long & complicated process ... especially due to unexpected termites ! - the team have produced a finished product that have brought the floors back to their full glory - thank you.
Great final product
Install was great, sanding and first coats great with all turning up on time.
Better customer Relations required when returning for final coat to floor. Husband waited at home till 10.30am because we were told they were coming back AM the next day. Maybe a text or call once the run/jobs are sorted for the day.
Overall a good experience with a terrific result.
Overall I have to say that I am delighted with my new floors. We did have a few issues ( not major ) but Kimberley was quick to sort them out with little fuss and all was resolved .
They are easy to clean and look great . Thank you
Good flexible service & good product
We used SE Timber for supply and installation of floating Spotted Gum wooden floors.
The supply was on time and the installers flexible and informative with regard to the floor. The finish was brilliant. Additional floor preparation work provided was clearly indicated & efficiently implemented & cost effective.
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