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Sea World Resort & Water Park

Sea World Resort & Water Park (page 2 of 3)

1.9 from 41 reviews

Reviews

1.9

41 reviews
5
(4)
4
(3)
3
(2)
2
(6)
1
(26)
  • Transparency
    1.8 (13)
  • Customer Service
    1.8 (16)
  • Trip Completed Yes (18) · No (1)
  • Ease of Booking
    2.5 (13)
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What a joke

published

Very old. Most the rides were broken. People squashed in like sardines compaired to other parks. Dolphin show a real letdown to what it was last trip. Never again.

Sandy123

Sandy123South East Queensland, QLD

  • 8 reviews
  • 11 likes

I wish I read these reviews first :(

published
Transparency
  • Verified customer

Poor Service

published

Long waits and thin walls. Can hear everything next door is saying.
Not a bit of care to help with disabled guest, apart from calling scooter company and the scooter company calling me , suggesting I ask for a different room. So at the end I spent so so much time trying to sort out something, that in another hotel would have not been as issue.
Just stayed at Mercure Gold Coast and the level of service cannot be compared.

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Raj

Raj

  • 7 reviews
  • 1 like

good place to stay with family

published

We really had an enjoyable time at sea world as a family. was lot of fun for the kids and were able to see other places. Food also

Never again!

published
Diedre

DiedreRedbank Plains

  • Verified customer

Terrible Service at SeaWorld Nara Resort

published
Cairoloves

CairolovesGold Coast

  • 33 reviews
  • 10 likes
  • Verified customer

Happy Birthday

published

Loved it! We went there on a weekday so the park wasn't busy at all. There's so much to see and do, lots of cute mammals, shows and rides.

Took a video of our experience and some of the shows here: youtu.be/gubmt1amls0
Ok the rides were mainly for kids, but it was just a nice relaxing chill out day.

Ken C.

Ken C.

  • 3 reviews

Resort lobby, motel room, rude front desk staff.

published

Served by an unfriendly and rude reception staff at check in.
We booked two rooms, both of them are old and tired.
One of the towel in the bathroom was not properly washed.
The old hairdryer seems dangerous.
Definitely not worth for the price tag.

Bev

BevMelton Vic

  • 2 reviews

My sons was discriminated and left feeling very upset.

published
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Terrible shows

published

Show with seals was terrible, i thought i would see seals doing tricks but it was all about recycling, jet ski show was bad too, no jumping just driving around and standing in front of the crowd.

Terrible

published

2 rides for teenagers - food disgusting - ANIMALS DEPRESSED will NEVER go again. Save your money and go to the beach!

StevenH

StevenHQueenstown

Great day for the whole team

published

We really had an enjoyable day at sea world. was fun with a lot of learning for the younger team members

Stolen property

published

Would not stay again.
Personal belongings stolen out of bag while room was locked. Only housekeeping had access. Very disappointing end to what started as a great family holiday.
No kitchen sink in room that can accommodate 5 people.
No doona covers on bed.
Close to seaworld theme park which is great for kids.

Total rip off

published
Summer R

Summer RBrisbane

The service was below standard

published
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Liz

LizMelbourne

Wouldn't stay there again

published

Stayed there for 5 nights in the baywing these rooms need renovating. The news rooms look great but not the cheaper ones. Ceiling fan in bathroom didn't work. Little bugs near where you make coffee and tea. When we first got there the bin in bathroom was not empty from the last person and we left money around on the desk and housekeeping took it. They gave us a credit for that which was good but it's not the point you should be able to leave whatever in your room and it shouldn't be touched. The theme park was good but I would never stay at resort again. They need to update their carpark as well not enough car space for guests.

Nearly died in their room from faulty electrical appliance

published
Mike_Hunt

Mike_HuntAirlie Beach

  • 12 reviews
  • 20 likes

Sea World Sux

published
DEB

DEBVictoria

Wonderful place to stay

published

Having spent a week in Queensland at Sea World was absolutely lovely. The room was spacious the restaurants beautiful and the theme park was magnificent. We were able to also get cheap tickets through Sea World to the other theme parks. The only thing I did miss was not being able to just walk out the door to a shopping complex or precinct.
The entire place
Do need a car or public transport as it is not close to any major shopping precincts

CNart

CNartMelbourne

  • 2 reviews
  • 2 likes

Very impressed

published

Absolully perfect. Spoke with a girl by the name of [name removed], she was extremely honest and didn't pressure me into anything. Water park was just simply amazing, one if the best I had visited. I think they will see me again this year. Love the slide, highly recomend this company.
Customer service great

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Questions & Answers

Robbo P.

Robbo P.asked

Can I take scooters for my children to get around on...think they might struggle with loads of walking. Aged 7 and 9. Thanks

1 answer
Becca
Becca

At the resort itself? Well even if the resort had policies about no scooters, we were almost knocked down several times by kids riding Hoover scooters and normal scooters even in the hall ways (even on second and third floors). Would be nice if parents allowing their kids scooters were responsible enough and respectful enough to other resort members!

Ian

Ianasked

I wrote a review after yesterday’s visit to sea world titled Pathetic rip off by Ian C. I would like sea world to look at redeeming themselves and offer half the entry fee back as only half the park was working

1 answer
Ben
Ben

We were there last week and the theme park was sub standard. Rides not open, areas closed off, shutting early, needless to say very expensive food. Big difference to the park ten years ago. Then there's the accommodation side. i was treated like a criminal on the second morning by staff in the restaurant stating i hadn't paid for breakfast (they later acknowledge it had been paid) but no apology for being treated like a criminal.

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