We bought this mattress from David Jones 15 months ago. I explained that I needed a supportive but soft bed due to my hip and back problems. The sales rep assured us that this would be the best bed for us. I can't tell you how bad it is. I've had constant back problems since. The mattress does not support your body and somehow contorts it. It develops a deep hole while sleeping which makes it difficult to move around and my whole body is now out of alignment. We rotate that mattress every few weeks as recommended but still no good. I spoke with David Jones a few months after purchase and they said there's nothing we can do. Having seen this review today I'm hoping Sealy may come back with some kind of response.
Purchased in at David Jones.
- Value for Money
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodI never got used to it!
- Pre-existing Neck / Back Issues Yes
- Caused Discomfort Yes
- Heat Retention No
- Sagging Yes
- Perceived Firmness Soft
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