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Sealy Optimum

Sealy Optimum

2.1 from 7 reviews · View Statistics
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Kylie Foxall
Kylie FoxallSydney, NSW

The most uncomfortable bed I have ever slept on

published

I bought this mattress from David Jones, within a week of it being delivered I contacted David Jones and Sealy to explain how uncomfortable it was. I woke every day in pain. We had spent so much money on these mattresses and each night I dreaded going to bed.
Both David Jones and Sealy advised that it would take some time to get used to. We have given it a nearly a year (after spending $6,800 for this bed we cannot afford another) and now I have a chiropractor’s bill to add to the price we paid for the mattresses.
There is no getting used to these sinking uncomfortable pieces of foam. There is no way to stop the aching body I wake with each morning. I’m devastated, I hope Sealy will reach out to me with a solution.

Purchased in at David Jones Retail Stores.

  • Value for Money
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort Yes
  • Heat Retention Yes
  • Sagging Yes
  • Perceived Firmness Soft
Sealy
Sealy A.SealySend a private message
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Bad experience,bad customer service,do not trust 20 years warranty.

published

I had Sealy mattresses 1 year me and my partner sleeping in middle.rang many times snooze send me to deal with Sealy,Sealy send me to deal snooze.finally gave me 2 option.1-took mattress to fix it,would fix 2 weeks so have to sleep kids bed or on the floor.2-get new one same price and same shop which is snooze get new one.i rang them ask how many option do I have.answer is only one which is same one.i get same one but not even 2 years again same problem getting sleepless night and wake up like truck pass on us.not happy at all.i am not suggests anyone.believe me people can get better mattresses more cheaper.i have cheeper one now much better.not sinking middle and better sleep.

Purchased in at Snooze ACT, Canberra for $1,280.

  • Value for Money
  • Sleeping PositionBack, Front and Side
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort Yes
  • Heat Retention Yes
  • Sagging Yes
  • Perceived Firmness Medium
Sealy
Sealy A.SealySend a private message
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The reviewer stated that an incentive was offered for this review

Mark S.
Mark S.
  • 2 reviews
  • 1 like

Terrible mattress, soggy, limp and customer service is a joke.

published

Purchased in at Harvey Norman for $5,000.

  • Value for Money
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort No
  • Heat Retention Yes
  • Sagging Yes
  • Perceived Firmness Very Soft
Sealy
Sealy A.SealySend a private message

Hi Mark,
Thank you for your feedback, and for sharing the update on your experiences. We are pleased we were able to assist you with your product concerns.
Best wishes,
Sealy of Australia

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Details · 

CategoryMattresses
SizeSingle, Queen and King
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Extra Information

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David

The heaviest cloud in the world. Highly recommended.

by David on 16 Aug 2022
I never knew a mattress could be so heavy. After getting it up to the top floor I released it from its plastic covering, laying beside it in utter exh... Read full review

IngridR

Love going to bed now, go earlier, because it's so comfortable.

by IngridR on 15 Aug 2022
It's soft, like a cloud, but supportive. Warm and cozy. Kept it's shape really well and is so good for both side sleeping and back sleeping... Read full review

Simon

Best Mattress I've ever had.!!!

by Simon on 14 Aug 2022
I have always suffered back issues and never able to sleep in, until now! Genuinely love our new Sleeping Duck mattress, I always look forward to goin... Read full review

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