We stupidly purchased the Exquisite Enchant Medium just over a year ago.It was very expensive and unfortunately is sagging and in my opinion,causing me back problems.I would estimate the average depth is around 20mm.Just less than the limit indicated by Sealy (32mm) to allow a replacement.Why am I not surprised.After a few months I believe the medium mattresses sag more than they should,even though they
feel a correct fit when you test them in the bed store.Perhaps a firm would have been a better choice.Either way,this shouldn’t happen.Our old...
Purchased a Sealy Corsica Exquisite king mattress with two single extra long king bases which accompany this bed. Paid $5,500 and have had nothing but trouble. Apart from major delivery problems the bed has now developed an uncomfortable ridge running along the middle of the bed. After contacting Sealy customer care I have been informed to sleep in the middle of the bed or go to bed more often without my partner and sleep on the uncomfortable ridge to even out the wear. If I'm not happy with that I can pay $50 to have it removed , serviced and ...returned!! I even sent photos to show Sealy the problem. Had I have known or been aware of this major defect in the design of the exquisite, plush bed I would have purchased another brand of bed. I now have to put up with a dud bed since I can't afford to spend another $5,500. I will NEVER purchase another Sealy bed again.
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|Manufacturer Warranty||10 year(s)|
|Release date||Feb 2007|
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