Reviewer Photos & Videos
Easy to use and getting better and better 10/10
I’ve used multiple websites for shares. SelfWealth is very well put together (especially the app), easy to use and with the flat fee for all transactions it gets my vote.
Easy to use
Tha platform is easy to use with lots of information, the reviews are a good tool in deciding on wether to buy or hold, very good platform to use with
Good tool for share trading
The app is user-friendly and easy to understand. I like its flat rate for all tradings and its portfolio comparison to the current market. It’s easy to contact the support team and they are helpful. The app’s share price sometimes may not be real-time though.
Good trading platform.
The platform lays relevant information out succinctly. Features include reasonable low trading rates, trading in US entities and the recently introduced instant inward and outward transfer of funds. App could be improved.
Easy to navigate and very complete application
The screen is self explanatory and easy to understand what it is for. At the same time, it provides lots of tools to support decision making. I am enjoying it and feeling very confident when making my decisions. The best is the one single fee just for trading (buying and selling), so I have the confidence that I can use any of the tools without hidden or additional costs. I can even leave empty the account and there is no management fees, analyse the market and follow up shares before I put my money in.
Great for Entry Level Trading
My first intro into the stockmarket with SW. Very easy to use (Desktop computer) and plenty of additional information and services available. Premium feature is great as a intro trial
Very Informative, Real Time Platform - easy to use
As expected, it takes a while to familiarise yourself with the amount of functionality and detail which is available. Very worthwhile taking the time to do in-depth reviews of companies past performance and trends.
Very simple to trade shares, cash transfers are a little slow at present.
Great for a newbie investor
As a first time investor and as an older person, SelfWealth has provided me instruction and has been easy to use. I receive invitations to watch SelfWealth YouTube sessions which I have also found useful as I learn more about trading.
Balance of security vs services
Service and rates are very good, however for smsf registration the documentation and compliance is excess for existing members. It was far too long an ordeal to add a second trading account to comply with my smsf.
First time using shares
First time I've been involved in shares. Had no issues. Quite easy to use and understand. I like the online help feature. Fees are comparable to other sites. I made use of the free trading with a referral which is a great feature.
Easy to use service, good value, great customer support
I have been with SelfWealth for about a month and have found the app very easy to use, and there is quite a lot of information available even in the free service. I have had excellent customer service - responsive to instant chat, email and by phone. The customer service hours are limited, but I am OK with that in order to keep the costs of trades down.
End of Year Tax Statements
Have been using SW for a few months now and happy with platform and fees. But may have a major problem in that eSuperfund requires a hard copy (PDF) of the Settlement Account Statement for my SMSF tax return. Seems like SW don’t provide this facility.
Also the breakdown details of the Cash Acct is weird. Recently sold some COH shares- rather than being a single line item there are 11 individual entries, from 1 to 33 shares. All adds up but certainly will be creating a huge amount of work for tax docs.
You get what you pay for
Like a lot of things in life, this app is fine when things are fine. When you have an issue or there is something you want to do that the app doesn't allow (which is many things) then your frustrations will start.
The support is what you'd expect for $9 trades. Next to zero. The app and web interface is clunky. You will need other charting tools to function. If you are starting multiple accounts, make sure you get it right the first time as it's very difficult to make changes or get someone who has a clue to help.
Cheap but you get what you pay for
Whilst they are cheap and I have appreciated that but there are a few prospective issues that people should be comfortable with.
* Customer service is limited and generic, I have tried to reach out a few times with a response of either do not reach out via this medium (even though they monitor and reply to comments in it) or they send through a copy-paste response (I assume to get through as many complaints as possible).
* For a new platform, it feels pretty dated, this opinion is subjective but having used a few others I would say this is one ...
A real winner
Joined a couple weeks ago and am pretty impressed with email support with how prompt and professional they are. Great to see a burger roadmap so everyone can see what is planned. App is a little buggy but that is what updates are for. I’ve read reviews here about the exceptional rating of the previous app so maybe some functionality of that version could renew user confidence.
Questions & Answers
What are your broker to broker share transfer fees for moving the account OUT to other broker?
Can I buy the exchange-traded Government Bond here?
Do you now have live pricing?
Yes Mick they now have live pricing and instant transfers.
Get an answer from our members and SelfWealth representatives
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