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SelfWealth

SelfWealth (page 3 of 3)

3.9 from 514 reviews · View Statistics
See the Best Forex & Share Trading Platforms in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Transparency
    3.2 (27)
  • Rates and Fees
    3.5 (6)
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mrpatto
mrpattoSydney
  • 17 reviews
  • 15 likes

Well yes and no

published

Yeah I agree cheap and easy brokerage. Sign up was a pain and took longer than other providers. Excuse was due to the current market they had heaps of people joining. Not good enough. Anyway allowed me to do exactly what I wanted to do and I am happy with the cheap brokerage. What I am not happy with is don't expect to speak with anyone if you have a question. I have tried numerous time with still no answer to to questions I wanted. I ended up working it out myself but forget about communication. I guess you pay for what you get. If you want cheap brokerage with no other benefits then 100% yes can't go wrong but if you want more you might have to look elsewhere but you will pay for it.

Verifying process is taking too long.

published

Uploaded every document for the verification process on day one, not a single progress was made after the week has ended. iam underwhelmed at the customer support team aswell.
Not impressed at the performance so far

SelfWealth
Jarrod P.SelfWealth
Merrilee
MerrileePerth, WA
  • 3 reviews
  • 6 likes

Transferring Funds in - too slow in this technical age!

published

The cheap flat-rate brokerage and direct holding in CHESS is definately a big plus.

However, I initiated a bank transfer on Friday morning, and it's yet to appear in my SelfWealth account Monday lunchtime Sydney time.
This delay is not an attractive feature for a regular share trader.

SelfWealth
Jarrod P.SelfWealth

Hi Merrilee, there was an issue this morning with receiving files from ANZ (they didn't provide them correctly) and it will be resolved today. Otherwise, it would have normally been in this morning.

Ming L.
Ming L.Sydney, NSW

daily transfer limit

published

hi. just wondering what's the maximum limit when i transfter the fund to or from my account. i know westpac online investment is $10000, will selfwealth has more limit?thank you.

SelfWealth
Jarrod P.SelfWealth

There aren't any transfer limits, the only limit you will encounter is the one from your bank, when transferring out.

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absail
absail
  • 2 reviews
  • 5 likes
  • Verified

No Phone or Fax

published

Didn't suit me as my printer would not scan and therefore I couldn't upload account application as no fax facility and getting help via email takes hours as no phone contact available

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Review collected in partnership with SelfWealth

Denbo
DenboGreater Melbourne (Metropolitan), VIC
  • 5 reviews

If it wasn't low cost - I'd go elsewhere.

published
BenEddieE
BenEddieESYDNEY
  • 19 reviews
  • 12 likes
  • Verified

Moving has been very slow, interface is great!

published

I decided to make the move from CommSec due to the $9.50 flat broker rate and receiving the offer of 5 free trades to begin with. After signing up and using the site I was very impressed with the interface, the organisation of watch lists, the key measures and community analysis. The only issue I have faced is moving accounts and how slow the responses and help given. Initially I was told I needed to sign and scan back, instead of using a digital signature. Then after this was sent back I was told I missed the address part. Not sure why this could all be told together in 1 response. Anyway 8 working days later and still at 70% complete! But look forward to getting on the platform and making some trades!

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Review collected in partnership with SelfWealth

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  • Verified

Excellent brokerage, slow transfers

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Paul
Paul
  • 3 reviews
  • Verified

Following a bolting horse

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ctx
ctxnsw

A shame

published

So many share trading platforms allow you to transfer money to them by storage of debit cards (free visa debit for example) in real time. Should be not a one day or even 2 day wait (if you deposit after 2pm). Can't self wealth enact the ANZ bank account they set up for you with pay id? (enabling real time transfers just so long as you have enabled the account you are transferring from which I have).

Self wealth and Australian banking drag yourselves into the modern world.

Paulie1234
Paulie1234
  • 2 reviews
  • 1 like
  • Verified

Cost effective trading tool

published

Very cost effective trading tool. Software platform on the computer is good, but software platform on the phone is not very good.

SelfWealth
Jarrod P.SelfWealth

Hi Paulie, thanks for your review. Can you please email members@selfwealth.com.au with your feedback on what you'd like to see in the app? We're always looking to improve!

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Review collected in partnership with SelfWealth

  • Verified

Average service

published

Layout and platform are simple enough to use but customer service is dismal. Switching back to my previous platform given the lack of interest the customer representatives had.

SelfWealth
Jarrod P.SelfWealth

Hi Snowphoenix, thanks for posting a review. Can you please email marketing@selfwealth.com.au? We'd appreciate the chance to rectify any issues you had with our customer service, which we pride ourselves on.

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Review collected in partnership with SelfWealth

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  • Verified

Great but....,.

published

Great site easy to use however doesn’t suit a small investor like me $600.00 minimum is too rich per different share group each buy so unfortunately I have to choose a company who deal in smaller amounts which the Choice is easy available

SelfWealth
Jarrod P.SelfWealth
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  • Verified

You get what you pay for

published

I like the low trading costs and the security offered by having the shares chess sponsored. I dislike the inability to set a limit order on the mobile app.

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  • Verified

Lots to improve

published

Session times out too quickly. Buy order in dollar value option. Curser hover over share to show market depth of that stock. Comparison graph to start when account becomes active not when account is opened. Course of sales option. Real time watch lists. Indicative price shown on opening and closing of market. Orders highlighted in market depth.

SelfWealth
Jarrod P.SelfWealth

Thanks for the feedback Ralph! For future reference in case you want to add more feedback, most web pages have a feedback button in the bottom right-hand corner. Information put in here by members is used to drive development updates/changes.

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  • Verified

Overall is good, but still need to improve.

published

After log in to selfwealth, the front page need to have a change. The left side menu panel is important for me, but can only let it display by press the top right arrow button, this is not convenient. If you can let the left side menu always there, without hidding after click the button, this is nice. Thanks.

Liwei

SelfWealth
Jarrod P.SelfWealth
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GP
GPMelbourne
  • 7 reviews
  • 15 likes

Looks OK, BUT

published
SelfWealth
Jarrod P.SelfWealth
  • Verified

Take ages to get money back into your account once you sold the shares

published

It takes a very Long time to get money Transfer back into your account once you sold your shares .

SelfWealth
Jarrod P.SelfWealth
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Review collected in partnership with SelfWealth

darcy
darcySydney, NSW
  • 2 reviews
  • Verified

good product but some work to do

published

They dont do international trade yet. I dont like how they make your min parcel $600 rather than the $500. They explain their reasoning however as the money is withdrawn from your account immediately you shouldn't have to pay the extra 100 if you dont want to. Seeing other members and their trades is a nice feature though.

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Lenny
LennyMelbourne

Looks promising

published

The flat fee of $9.50 is awesome but has some important features missing in my opinion like :dividend crediting and received dividend recording.
Multiple accounts under one log in.
International share access.
Integration to tax reporting product such as sharesight.
If these features were added I'd become a customer.

SelfWealth
Jarrod P.SelfWealth
  • Verified

Very slow to activate accounts.

published

Cheap brokerage, but very slow to activate accounts and act on portfolio transfers. Lots of excuses and promises, but little action. Hidden fees through gazumping of interest from transaction accounts.

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Poor online customer support

published

The platform is good, inexpensive trades and the ability to check performance and investments with other users is excellent and informative. However the online customer support, is poor to very poor, plus the live market isnt - it is delayed, which may not be important for some users.

Stephen
StephenMelbourne
  • 4 reviews
  • 12 likes

Poor service and explanations

published

1. Not enough staff members to assist
2. I am also a shareholder. When I questioned about their New structure where my cash will be held in Self Wealth Ltd name, they sent me a share transfer form to move my shares out of Self Wealth Ltd.

Small company. Not recommended. I wish I didn't take part in their float with ASX.

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