Sell My Shares Australia

I engaged Sell My Shares to transact a parcel of shares in November 2019 and also requested (and paid for) a Capital Gains Statement. The sale was quick, as was the money arriving in my account. I was requested to provide extra information for the CGS, which I did. I have since followed up with six emails to find out if there is anything else I needed to do but have not even had a reply, so I have paid for the CGS without receiving it.

4 weeks since I paid to obtain my lost SRN these guys now have my ID as well as my voice ID now deeply concerned about what they can do with this. Still no SRN. Follow up emails sent still no outcome. Have advised via email if I don’t receive a refund or my SRN immediately I will report them.

Said Money would be transferred to my account before midnight 3 days after sale of shares. Nothing!!! Freaking out! I wish I had seen by nosimpson before I went ahead with them!!!!!!

Traded on Tuesday afternoon, repeatedly assured the money was 'in transit' and would be in a Westpac account sometime on Friday (nup - didn't happen). The staff would have knowledge of which banks have extended delays and should be transparent with this information so expectations and obligations are managed. It's now Saturday morning 10% of the money has arrived (WTH?) - can't talk to anyone, can't verify if things are going to turn out okay. They requested our review at point of trade, not at payment time.