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SellMyCar.com.au

SellMyCar.com.au

3.8 from 1,059 reviews · View Statistics
See the Best Online Vehicle Sales Sites in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by SellMyCar.com.au

Reviews

  • Ease of Use
    4.0 (68)
  • Product Quality
    3.5 (110)
  • Return Claim MadeYes · No (145)
  • Customer Service
    3.8 (67)
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Gus D
Gus DSydney, NSW

absolute waste of time

published

Their instant quote is bait and switch. after quoting $9000 to $10,500 via their online system, I received a follow up call with a lowball offer of $4,000 before even seeing the car.

Ease of Use
1/5
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
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Very Rude & Disrespectful Customer Service

published

I received a call from the sellmycar.com.au salesman (I don't know his name as I didn't bother to ask as he was very disrespectful and rude). In a nutshell, what he was offering me was peanuts for my almost new car - real thugs.

Ease of Use
1/5
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
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Almost Suckered
Almost Suckered
  • 3 reviews
  • 3 likes

Awful Service, lied every step of the way.

published

Jordan from sell my car.com.au Brisbane. Called me after making an inquiry online for purchase price. Told me definitely they could buy my vehicle today within the range that was listed online. He said all I had to do was see him at eagle farm but they would have no problem buying it today.
I arrived and despite my vehicle being in better condition than he thought he advised they would not purchase the vehicle as it had too many kms on it. I put the correct Kms online and also advised him over the phone that it had high kms. He still got me to drive all the way up to eagle farm with the lie he would definitely be able to purchase today. Sent me away with an attitude after I told him that operating like that was poor business.

Ease of Use
1/5
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
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Bcoops
BcoopsPerth, WA
  • 4 reviews
  • 5 likes

Deceiving and bait advertising. Going to report to ACCC.

published

I took the bait and filled out their ‘online estimate’ online as to what they would buy my car for which I was happy with. I then receive a phone call and sms from the Perth ‘state manager’ saying that that online estimate wasn’t worth the paper it was written on and they wanted to offer me a LOT less. This is bait advertising and I will be reporting to the ACCC today. Steer clear of these gutter dwellers.

Ease of Use
1/5
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
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Ken
Ken Sydney, NSW

Made life simple

published

Had a really good experience.. Mark arrived looked at the car and gave an offer consistent with market rates . Papers signed and money in my account the next day. saved me the headache of trying to sell the privately and the hassle that comes with it. I recommend Mark.

Ease of Use
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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David R
David RSouth East Queensland, QLD
  • 3 reviews
  • 3 likes

Do not waste your time!

published

They flat out lied to me after agreeing verbally on the phone to a figure, already $2k below what I owed on the car. Then proceeded to waste my time and send someone out to value it. They did not find anything wrong with the car, nothing that contradicted the information I provided them. He then tried to low ball me beyond what we had already agreed stating that he couldn't do any better. If you enjoy having your time wasted and being lied to, by all means, use their service.

Ease of Use
3/5
Product Quality
1/5
Customer Service
1/5
Incentivised Review No
Return Claim MadeNo
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Ben.T
Ben.T
  • 2 reviews

So easy & quick

published

Got the online quote in minutes, booked an appointment, and with minutes of attending the appointment had an offer that was bang on what was suggested. It was a process that I didn't think would be so easy, but it was!

Ease of Use
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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Melissa
Melissa
  • 2 reviews

Excellent service

published

Reasonable prices! Excellent service. Efficient turn around. Thank you so so much! I would highly recommend selling your car here.

Ease of Use
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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Nicky
NickySydney, NSW

Very positive experience

published

Very positive personal experience for me which exceeded my expectations. Oliver was very professional and honest. Offered a very good price which I accepted instantly. The whole process was fast, clear and easy as a breeze. It was a pleasure to have a business with Sell My Car.

Ease of Use
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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Good service

published

Good and accurate information, on time and an excellent way of disposing a vehicle. There was a contact and payment was undertaken swiftly.

Ease of Use
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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David
DavidSouth East Queensland, QLD
  • 2 reviews

An outstanding experiance

published

Mark was very professional and was honest, direct and didn't waste time. I felt I could trust him and he kept to every promise sand timeline.

An outstanding service and a great experiance

Ease of Use
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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Allan W
Allan W
  • 2 reviews

Easiest way to sell your car for fair price

published

Initial estimate of value and final agreed value differed little and met (if not exceeded) my expectations.
The process was painless. Mark came to me and saw the vehicle, estimated a value range and awaited confirmation from Josh. Josh and Mark agreed a final offer value which I accepted. Later that same day the car was picked up and confirmation of payment of the funds was given.
All in al a 100% positive experience.

Ease of Use
4/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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Toothfairy
Toothfairy
  • 3 reviews
  • 1 like

Fast, convenient & hassle free!!

published

My husband did an online quote to get an idea what our car was worth.
We entered the details online & were contacted within the day to organise our car to be looked at.
Mark arrived, took a few photos & sent to his boss for a price to purchase our car.
Within 5 min we had a price, agreed & did the paperwork.
The following business day the car was collected & payment made!!

It can’t get any easier. This is a fast & convenient service! Absolutely no hassle. We got a fair price & didn’t have to stuff around advertising a private sale waiting for people to come and check it out etc

Better price than a trade in from a dealer too!

Incentivised Review No
Return Claim MadeNo
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Russell T.
Russell T.Sydney, NSW

Excellent Service

published

Timing and Service was excellent
Really helped me making the desicion to sell my car through them
Props to Brian from the Strathfield office, did the hard yards for me

All up rate 10/10 for my experience

Ease of Use
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
Similar opinion? Write a review on ProductReview.com.au!

Stress free sale

published

Found the process of selling my car si.ple and stress free. A valuer came to my home making it easy with kids, gave me a fair offer and took my car the following day. Even if it is a tiny bit less I mat have got privately the whole process made the sale fast and simple

Ease of Use
5/5
Product Quality
5/5
Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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Page 1 of 6

Questions & Answers

Scott S.
Scott S.asked

Hi. I have a 2008 Ford Falcon BF. LPG. MK2 and has done 204875 km. It was recently in a small accident causing damage to the front and front right of the car. The car can still be driven

No answers
Mel
Melasked

Hello I have just booked an appointment to take my car into one of sellyourcar.com car yards the closest to me is in Dandenong. I am selling my much loved Mercedes’s CLC kompressor because I have to. I can’t afford to get 12 months rego on the car and it runs out in a few weeks . Also there is a graze on the corner of the front bumper and the front blind to the sunroof needs replacement clips which aren’t expensive but I’m in a position I have to sell. I’m also the second owner but should that make a difference if we both looked after the car. All these things will bring the estimated price quoted down but how much lower would the estimate be. I’m really in a between a rock and a hard place. the estimate was around $8,500. My car is really in terrific condition apart from these few things. Can anyone please help me? Thank you. Mel

1 answer
SellMyCar.com.au
Daniel OSellMyCar.com.au

Hi Mel ,Apologies for the late reply. I have just seen your message and your appt booking for yesterday at 9am. I can see that you didnt attend your appointment, perhaps because you are hesitant to sell and unsure how the online price will differ at an appointment. I will ask the buyer at Dandenong to contact you and have a chat about the pricing Thanks Mel.

jake
jakeasked

hi I have a ford fg xr6 ute 2009 auto was wondering weather or not you guys would be interested in buying an how much I would be looking at?

No answers
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