2Sendle

Sendle

 Verifiedsendle.com
2Sendle
3.8

14,691 reviews

PositivevsNegative
68% · 10,0334,544 · 31%

Reviews

14,691 reviews
Backdraft
BackdraftQueensland15 posts
 

WORST SENDLE COMPANY

This is one of the worst companies. The drivers don't care. They just left at the front gate. They didn't put a safe place or take it with them when it wasn't a safe area, and they didn't care. AND MY POST IS GONE! I've spent 247 bucks, and they don't get a full refund. I only get half back. That's so ridiculous! DON'T USE THIS COMPANY AGAIN!! Their staff doesn't care. I work my butt off to pay them, and they don't care. never again!
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Daniel M.
Daniel M.6 posts
 

Sendle is magnificent!

Sendle is an exceptionally good delivery company which delivered my parcel on time and in perfect condition. I highly recommend this great organisation! Show reply
Jes
Jes2 posts
 

Worse company ever

If I could give no star, I would. Terrible pick up and customer service. Always use the same reply template to brush customers off. 2 weeks of pick up delayed despite me contacting them everyday for update and escalated the pick up. Really disappointed, this company does not seem to care, all they want is your money. Unprofessional and dishonest. Refused to refund yet no service provided. And now completely ignore my messages and complaint email. They should be out of business as they have ruined people that are urgently waiting for their parcels and have ruined many businesses reputation.
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Lucy L.
Lucy L.Perth, WA2 posts
 
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George S.
George S.
 

Professional seller

Professional experience with all aspects of transaction until our local postal service left package hanging out my letterbox with rain threatening. Luckily I was at home & retrieved before rain started. Electrical item. Show reply
Chris.T
Chris.TMetropolitan Adelaide, SA
 

Best postage experience of my life

Picked up early in the day not just leaving it to sit in the weather for most of the day. Than delivered quite quickly. Seem very professional and do their job perfectly. Will be a repeat user/customer of sendle for many years to come. Much quicker than aus post. Cheaper too. Highly recommend.
10/10 Show reply
EllyMay
EllyMaySydney, NSW5 posts
 

Super fast delivery

Posted in a Thursday in NSW and delivered by Friday to Victoria
Amazingly quick. Show reply
Rebecca
RebeccaMetropolitan Adelaide, SA6 posts
  Verified

Amazing customer service and product

Fast delivery, great product and good condition. The owner called to make sure that my parcel will be safe outside. That made the experience even more personal and professional. Looking out for the customer. Thank you Show reply
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Marty
MartyMurray Mallee, SA2 posts
 

Great experience with my products

Fantastic to deal with and really prompt delivery , an easily to track my items . . . Show reply
Jenny F.
Jenny F.Perth, WA2 posts
 

Beware

Do not use this service. They are dishonest and let you down. 3 separate days they were picking up my parcel and failed to do so. They knew the urgency of me needing it as I am on radiation. They didn’t care and. I couldn’t speak to anyone as only contact is via messages. When I asked for money back they refused and cut off my access to them. Beware. Do not use these guys.I am in WA.
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Rowan Bone
Rowan BoneSouth-Eastern Region, NSW2 posts
 

Ten Stars needed to a be awarded

Super fast delivery and well packaged. Thank you guys n gals we can now control our TV again. Show reply
Gwenda
GwendaKangaroo Flat9 posts
 

Great Company

I LOVE Sendle, the service is No 1. My parcel was picked up Central Vic Tues, Del to Adelaide Wed. Super service every time. Show reply
Jethro
JethroSouth East Queensland, QLD14 posts
 

AWESOME delivery time

Ordered Aboriginal sunnies on Sunday and arrived Wednesday morning.These guys set the gold standard for parcel deliveries and leave Ebay and Australia post inn their rear view mirror.I wish Ebay would use them.AWESOME carriers Show reply
Chris R.
Chris R.South East Queensland, QLD3 posts
 

Very pleased

Delivery was prompt and exactly what I ordered, would definitely buy again Show reply
Daren
Daren2 posts
  Verified

Massive delay no location on tracking

I sent a small sachet with 2 small bolts and a rubber ring from Caloundra to Maleny. Only a 30 minute drive away.
11 days now and no parcel, no proper tracking either, now the parcel is late by 4 days.
No customer service at all and no means to contact directly to sort this out.
Steer way clear find another parcel company
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George E.
George E.South East Queensland, QLD
 

Very happy !!

Thank you for your service, Great services. Well done good job. Show reply
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footy
footyGreater Melbourne (Outer), VIC5 posts
 

Excellent Service from Sendle

Excellent communication and very quick delivery. Tracking information was great and accurate. Show reply
Robin L.
Robin L.
 

Iam just 100% impressed with Courier's please delivering my parcel today ok

Iam really impressed now and even more impressed now with a really speedy delivery for my parcel delivered today on Tuesday afternoon with my parcel and thanks and thankyou so very much and much appreciated and can't thankyou enough ok Show reply
Judy
JudyEast Maitland2 posts
 

Great service

Order arrived quickly and in great condition - no globes damaged/broken due to being packaged so well. Will definitely order again from David. Show reply
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Richard W.
Richard W.
 

Fast easy service

Fast easy service for buying a part for the washing machine that wasn't available in New Zealand Show reply
suse
suseGreater Melbourne (Outer), VIC3 posts
 

Great service

Great service, prompt and left in a safe but visible place. Show reply
MelB
MelBSouth East Queensland, QLD6 posts
 

Good value and service

I like using Sendle for the parcels I ship, they're pretty fast and well priced. Show reply
Judith A
Judith ASouth East Queensland, QLD5 posts
 

FIRST CLASS SERVICE

Five star service from this delivery company. Would highly recommend. Show reply
Jude
Jude
 

Outdoor Rug

The Outdoor rug i got is absolutely gorgeous i love it Show reply
Renata S.
Renata S.Sydney, NSW3 posts
 

Not reliable, do not recommend

Absolutely hopeless. Have been waiting for 10 days for them to pickup my parcel, contacted their support 4 times already and they always say "tomorrow we will pick them up". What a joke of a company. Needless to say their service is damaging the reputation of my business. Do not recommend.
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Taiko
Taiko
 

Theft

Clearly a scam. Drivers stealing parcels and then claiming ignorance and I don't buy it at all. Use a reliable postal service instead of this joke company
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Dale C
Dale CAU
 

Good on him

The delivery driver got through our gate which can be difficult and up to our front door...we'll done to him! Show reply
Gavin P.
Gavin P.2 posts
  Verified

They don't care what is true and correct

Tried over 100s of emails but no one is interested in fixing up the charges that aren't correct.
It wasn't until someone else pointed out lately they had made extra charges to their card, so I also checked and they were correct.
5 parcels were charged incorrectly and they aren't interested in fixing it up.
Whats charged is charged apparently
Customer service can't even send me the correct details for each parcel all mixed up.
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Chris B.
Chris B.Sydney, NSW9 posts
 

Very satisfied customer

Great product delivered promptly at a fantastic price, will definitely do business with seller again. Show reply
Carl S.
Carl S.Metropolitan Adelaide, SA
 

Poor delivery service

May be quick but I was home at the time of delivery near the front door. Courier did not knock on the door and did not ring the door bell. The TV was on at the time so driver would have known someone was home. I heard the van door slam so I went outside as the driver was getting into the van. I asked him why he made no attempt to knock or ring but he straight out lied and said he had knocked and didn't see the door bell got into the van and drove away. No appology.
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Aaron S.
Aaron S.
 

Great service all round

Up to date comms and tracking. Seamless delivery system it feels. Show reply
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Kaz
KazSydney, NSW2 posts
 

Exceptional Communication

Communication fantastic and delivery was exceptional as the delivery was secure Show reply
Graeme
GraemeFraser 2615, ACT
 

Fast delivery good tracking

Fast delivery, website tracking was accurate and kept updated. Pic messaged showing delivery Show reply
sharon krishnan
sharon krishnan3 posts
 

Happy buyer

Its not my choice to use Sendle. Its obviously the buyer.
I have had a number of parcels delivered to me by Sendle. I have always said I like the service as they are very prompt and I have never had a problem with them Highly recommend. Show 3 replies
David Tysh
David TyshSydney Surrounds, NSW3 posts
 

Lost parcel

I had an issue with my parcel, they were quick to sort out my issue very happy with them. Show reply
Monty
MontySydney, NSW9 posts
 

Monty

Everything was fantastic from ordering to delivery…..it was received on time…..and tracking very helpful. Show 2 replies
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Michael B.
Michael B.3 posts
 

A Pleasant Experience

Parcel arrived well before expected in perfect condition and was delivered by a lovely friendly lady. Tracking was accurate and helpful Show reply
Merinda K.
Merinda K.South East Queensland, QLD2 posts
 

Lazy delivery

Sendle delivered on time but left the package outside the front door of our unit block, fully exposed to everyone who walked past with the name of the product emblazoned on the box. Luckily I saw the delivery guy pull up, opened the front door expecting him to walk up a flight of stairs to deliver it, when he didn’t appear I walked down and found it outside and him leaving. That’s not delivery that’s just sloppy.
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leannesibley77
leannesibley77South East Queensland, QLD3 posts
 

Placed order and received

Super fast service. Order was picked up in NSW one day and delivered to my door the next morning perfectly in tact. Tracking is easy and accurate. Great work to the team. Show reply
David B
David BSouth East Queensland, QLD
  Verified

Fast road interstate

Shipped from Melbourne to Brisbane in 2 days, no damage. Excellent service. Show reply
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