2Sendle

Sendle

 Verifiedsendle.com
2Sendle
3.8

14,691 reviews

PositivevsNegative
68% · 10,0334,544 · 31%

Reviews

14,691 reviews
Happy Customer
Happy CustomerSouth East Queensland, QLD4 posts
 

Quick interstate delivery

Dispatched on Monday 6th May from NSW and delivered Wednesday 8th May in Brisbane, Qld. We weren't home at the time of delivery and the parcel was left in a safe place out of sight from the road. Happy with the very fast delivery. Show reply
Clare
ClareCentral Queensland, QLD2 posts
 

Very happy with quick delivery and care taken

Very happy with the care of package and the timely manner it was delivered in...
Great delivery driver very polite and friendly.
Thankyou Show reply
g0dzlr33
g0dzlr33
 
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Teresa M.
Teresa M.Metropolitan Adelaide, SA
 

Senile The Great !

My Parcel arrived from Victoria to my door in South Australia within 3 days ! Much better service than Australia Post & Cheaper as well . Thank You Show reply
Lyn B
Lyn B
 

Worked first time!

Parcel delivered on time with a friendly callout from delivery man to let me know it was there, some couriers you never hear them, which isn't an issue where we live but might be if parcel-pinchers nearby. Show reply
leoniejb
leoniejb9 posts
 

Fast, polite and accurate service

Delivered FAST and on time!
Very polite young lady came to the door to give it to me.
She wasted no time which is great - as every minute wasted in a day's work - adds up!
EVERYONE benefits from this fast, polite and accurate service.
Thank you. Show 2 replies
TAZ
TAZNortheast, VIC4 posts
  Verified

TOP CLASS

Fast, friendly, and efficient service, and at a very competitive price. Show reply
Nathan F.
Nathan F.Sydney, NSW
 

Excellent delivery service

The delivery person was quick, polite and because it lppked like it was goig tonrain, walked extra 10metres and keft it undercover. Brilliant service and thank you Show reply
PPP
PPPMetropolitan Adelaide, SA9 posts
 

Fast delivery service

Sendle's delivery of my parcel was very prompt. I would recommend using Sendle for deliveries - rather than their main competitor. Thank you. Show reply
Shazj
ShazjPerth, WA2 posts
 

Very quick delivery

I placed my order on Thursday then I emailed prestige products on Thursday to ask how long delivery took, I got back that it would be picked up Friday morning & I would get it by Thursday the following week, today is Monday & it only got picked up Friday so 2 days & I got my order very impressed pity other couriers aren’t this quick Show reply
Jamie H.
Jamie H.
 

No attempt to drop off parcel

Delivery driver didn't bother to even try to drop it off at my apartment even though I was home and the front gate was open. Decided to take my parcel to a collection point a couple of suburbs away even though there were closer collection points. And then I couldn't even organise a redelivery because the parcel had already been dropped off.
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Gee-imacustomer
Gee-imacustomer4 posts
 

Efficient service

Quick delivery from an eBay provider. Excellent service from the courier. Show reply
Scottoiler Australia
Scottoiler AustraliaSydney, NSW
 

Amazing Turbo Charged Delivery!

Sydney to Boronia Heights QLD - Less than 24hrs from our Warehouse to the Customer using Sendle standard delivery! Show reply
Time o.
Time o.3 posts
  Verified

Don't use, You will be charged double or tripled when the items gets delivered

Dont use, Ive been using them for two months. What they change when you print the labels , Will be double or tripled when the items get delivered. Every package sent was inside their calculator weight and measurement chart but sill was charged double or tripled. Never got message of any changes tried contacting them, But all they have is AI run around messages.
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PoodleLuva
PoodleLuvaMetropolitan Adelaide, SA18 posts
 

Sendle the Best alternative to Australia Post

Easy to use, great price and no hassles. Short trips across town are ideal! Show reply
Phil R.
Phil R.Sydney, NSW7 posts
 

Delivery or item

Great delivery, left in a safe place obscure from prying eyes. Well done. Show reply
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C.j
C.jPerth, WA2 posts
 

So horrible

My sender used this for a parcel that I need asap for my preemie baby still nothing you won’t even tell the sender where my parcel is ITS for a baby it’s classed as medical equipment
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ted
tedIllawarra, NSW13 posts
 

Good price and quick delivery

Top delivery service between Wollongong and Sydney. A better price than Aust Post Show reply
Fanny
FannySouth East Queensland, QLD7 posts
 

Ink cartridges

My order was delivered very quick set my printer up with the new inks they are fabulous price was so reasonable I am definitely ordering more you won’t regret it Show reply
Cheng H.
Cheng H.Perth, WA
  Verified

Worst Courier Company I have ever used

Agree with other comments about staying away from this company. single star provided is overrated. I am on 2 weeks waiting for parcels to be picked up!!! No way to contact them via phone. Following up with them every day via email and their customer service will give you hope every day saying that the issue has been escalated to the delivery leads and that the item is still be scheduled to be picked up the following day. However, it does not happen.
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Don
DonSydney, NSW2 posts
  Verified

Communication hassle with Sendle

The biggest hassle is communicating with them. According to my knowledge, they mainly use AI base limited answering system. In addition, they offer email communications. But there are no flexible procedure of talk to a person (via telephone) and get a clarification or further assistance. I believe, Sendle is far away in the Australian context. Really disappointed.
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VDL
VDL2 posts
 
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Fktelstra123
Fktelstra1234 posts
 

Refund policy is a joke

Absolutely disgusting company!!
They lost my parcel months ago but wouldn't admit it. Finally the customer from eBay complained enough and they responded, after several enquiries.
Now, I need to repay the customer $xxx amount.. the full cost of the eBay sale.
Sendle will not progress with the refund until they have the cost of the items I purchases.. the cost?? And my order docket?! I get paper copies!! Plus, it's none of their disgusting business. WORST CRAP COMPANY!!!
Do Not Use If Possible!!
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TrainSpotter
TrainSpotterSouth East Queensland, QLD4 posts
 

Fast delivery

Delivered very quickly very happy with the service. Would use company again Show reply
RedJesta
RedJestaIllawarra, NSW
 

Very positive

My item was extremely fragile and was delivered interstate with no issues at all. I was very happy with that and the speed was good too. Show reply
carolwint47
carolwint47
 

DO NOT USE

Absolutely terrible. They left my parcel in a common area where anyone could have stolen it and also left it in the rain to be destroyed! They didn’t even bother ringing my bell to notify re delivery. DO NOT USE!
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Kim A.
Kim A.Greater Melbourne (Outer), VIC
 

Efficiency at its best

Goods arrived promptly & in good order,would recommend to anyone ,a very efficient service. Show reply
Skippy
SkippyGreater Melbourne (Outer), VIC
 

Fast Delivery

Very fast and well informed all the way on it travel thanks Show reply
Matt
MattGreater Melbourne (Metropolitan), VIC2 posts
 

Breathtakingly terrible

Do not under any circumstance use Sendle!! They are so Hilariously Bad that it’s actually breathtaking!! I’m on day 9 of waiting for 2 packages to be picked up! The only way you can talk to a representative is if you write a bad review. I’ve dealt with 3 seperate people who promise that it will be picked up tomorrow. Just a classic corporate response without any resolution. If I could give it no stars I would!
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Shane H.
Shane H.South East Queensland, QLD
 

Very happy kitties

We bought 2. Our cats love them. Very happy with the purchase thanks Show reply
Michelle Hungerford
Michelle HungerfordMetropolitan Adelaide, SA3 posts
 

Great delivery operator/driver

Fantastic delivery driver - walked all the way up the hill to deliver our package, appreciate his professionalism. Show reply
kaz
kaz3 posts
 

Unsatisfactory

I am reluctant to even give this company a one star. They have not only damaged my parcel, they have opened it repacked and now lost it. I am still trying to locate a parcel I sent two months ago. No one can locate it. This service is very unsatisfactory and I have not been given any satisfactory responses on what I can do about this. I basically have list a couple of hundred dollars worth of goods-
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Angela B.
Angela B.3 posts
 

Happy customer

Very fast service. Received my item within 2 days.....earlier than expected. Will definitely shop here again Show reply
Nicola F.
Nicola F.Sydney, NSW2 posts
 

Prompt delivery to my door

Thanks for your service by delivering to my door. That was very much appreciated. Many regards Show 2 replies
David
DavidSouth East Queensland, QLD
 

Good service

Good service, fast and able to track my parcel very easily
thank you so much Show reply
Pauline
Pauline11 posts
 

Very professional organised company spot-on delivery

Great customer service when looking for parcel. Explanation information brilliant very quick replies on any queries.
Been great on deliveries will continue to use them very professional in all aspects.
Only thing I would say third parties delivery need to show the tracking number delivery date time customers.thsts not sendle issue it's third party. Great experience everytime I use them weekly Show reply
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Feng Z.
Feng Z.3 posts
 

parcel go missing

after a month wait. The parcel go missing in the trip. I have my full refund from seller. Poor seller only have 100 dollar compensation of his lost shipment of 1000 dollar worth item from Sendle. The company feels no guilt at all after shoot 100dollars. Tracking from sendle is useless, it only tell you that your parcel is transfering between dpot without a location. You have no idea where it actuly go missing. plus robot style customer agent, what they are capable of is tapping yor tracking information to you again, not help at all. The company is a top one bad choice.
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Fabio Attilio D.
Fabio Attilio D.Sydney, NSW2 posts
  Verified
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Hi Fabio, we're sorry to hear that it took you time to receive your parcel. Can you please share your Sendle order reference via direct message here on Product Review so we can take a closer look at your parcel status? Thanks!

Stuart Dinan
Stuart DinanGreater Melbourne (Inner), VIC
 

Love my swim shirts getting here!!

Great service, always easy to deal with and very reasonably priced!!! Show reply
justin l.
justin l.4 posts
 

Sendle is useless for remote locations

Absolutely hopeless service, they have no final mile network. They have no idea who has your parcel or how it will get to you, tracking is absolutely useless as a result of not knowing who has the parcel. due to fact it has to go though multiple carriers to get to remote locations it take time as long as Australia Post. Stop using these second tier services
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